Business Details
27 Years
experience
Emergency
services
Trusted Property Management & Vacation Rentals in Kissimmee, FL
Since 1999, Gemstone Properties has been dedicated to redefining vacation rental experiences through exceptional service and meticulous property management. Our team understands that a successful rental extends beyond physical attributes, prioritizing responsive guest support and proactive maintenance. We offer comprehensive management solutions for property owners, handling marketing, bookings, and upkeep while ensuring compliance with legal standards.Our 24-hour emergency assistance guarantees peace of mind, and our single-fee service model covers essential replacements and maintenance to maintain property readiness. With expertise in Central Florida's premier communities, we combine local market knowledge with professional execution to maximize rental potential and guest satisfaction.
Services
Vacation Home Rentals
Property Management
Maintenance Services
Booking Management
Marketing Services
Guest Support
Owner Consultation
Legal Compliance
Revenue Optimization
Emergency Response
Details
- Year established: 1999
Highlights and features
- We offer 24-hour emergency assistance for guest safety and comfort
- Our team has 24 years of experience managing Central Florida properties
- We provide all-inclusive service with no hidden fees for property owners
- We maintain properties to 'show ready' condition year-round
- Our single-fee system covers essential replacements and maintenance
Services
Property Management
Our comprehensive property management service handles all aspects of vacation home ownership. We market properties, manage bookings, and maintain homes to ensure optimal condition. Our single-fee system covers essential replacements, legal compliance, and year-round readiness while maximizing rental revenue for owners.
Vacation Home Rentals
We offer premium vacation homes with private pools, spas, and modern amenities across Central Florida's top communities. Properties range from 2-bedroom units to 9-bedroom luxury retreats, all maintained to high standards with responsive guest support available during business hours and emergencies.
Maintenance Services
Our maintenance program ensures properties remain in 'show ready' condition year-round. Services include replacing household items, annual fire extinguisher updates, and addressing wear-and-tear issues. This proactive approach maintains property value and guest satisfaction through consistent quality standards.
Guest Support
We provide dedicated guest support Monday-Friday 9am-5pm and Saturday 9am-3pm via phone. For emergencies outside these hours, our 24/7 assistance line ensures prompt resolution of critical issues, enhancing overall guest experience and property reliability.
Owner Consultation
Property owners receive personalized consultation about maximizing rental potential. Our team explains the benefits of our management program, discusses revenue optimization strategies, and provides ongoing communication about property performance and market conditions in Central Florida.
People
Holly Orr
Property Manager
With extensive experience in vacation property management, Holly oversees daily operations and client relations. She ensures properties meet quality standards while helping owners maximize rental income through strategic management and market expertise.
Questions
What services do you offer property owners?
We provide full-service management including marketing, bookings, maintenance, legal compliance, and revenue optimization for vacation properties.
Are emergency services available outside regular hours?
Yes, our 24/7 emergency line handles urgent issues outside our regular Monday-Saturday operating hours.
What areas do you manage properties in?
We manage properties across Central Florida, including Champions Gate, Storey Lake, Bella Vida, and other premier resort communities.
How does your fee structure work?
Our single-fee system covers all essential services including replacements, maintenance, and compliance to simplify property management costs.
