Business Details
Your Trusted Independent Insurance Partner in Canandaigua, NY
Canandaigua Insurance Agency has been serving clients since 1863, originally established as W.W. Coe & Son before rebranding to CIG Insurance Agency in 2000 and adopting its current name in 2018. We maintain strategic partnerships with top-tier insurance companies to deliver comprehensive coverage solutions tailored to individual and business needs. Our experienced team combines industry expertise with personalized service, focusing on simplifying insurance decisions for clients across the Finger Lakes Region. As a locally rooted agency, we prioritize client relationships, industry engagement, and community involvement while offering digital tools for policy management and claims assistance. 
Services
Auto Insurance
Homeowner Insurance
Life Insurance
Business Insurance
Boat Insurance
Motorcycle Insurance
Renters Insurance
Flood Insurance
Umbrella Insurance
Workers' Comp Insurance
Highlights and features
- We work with a wide range of quality, reliable insurance companies
- Our staff has been working in the industry for many years
- We offer guidance to make the right insurance decisions
- We're committed to our clients, industry, employees, and community
- We provide digital tools for policy changes and claims assistance
Services
Auto Insurance
Comprehensive auto insurance coverage protecting drivers and vehicles against accidents, theft, and natural disasters. Our policies include liability protection, collision coverage, and uninsured motorist provisions while offering flexible payment options and 24/7 claims support for policyholders across New York State.
Commercial Insurance
Tailored commercial insurance solutions safeguarding businesses against property damage, liability claims, and operational disruptions. We provide customized packages combining general liability, property insurance, and workers' compensation coverage with risk assessment services and dedicated account management for businesses in the Finger Lakes Region.
Homeowner Insurance
Customizable homeowner insurance policies protecting residential properties against fire, weather damage, and theft. Our coverage includes dwelling protection, personal property coverage, and liability insurance for home-related accidents while offering specialized endorsements for high-value items and unique property features.
Life Insurance
Financial protection plans providing death benefits to beneficiaries through term life and permanent life insurance options. We offer policies with customizable coverage amounts, flexible premium structures, and additional riders for critical illness or disability while serving families and business partners across New York.
Recreational Vehicle Insurance
Specialized insurance for motorhomes, travel trailers, and campers covering both on-road and storage periods. Our RV policies include physical damage coverage, liability protection, and custom equipment coverage while offering seasonal storage options and roadside assistance for Finger Lakes Region residents.
Questions
What types of insurance do you offer?
We provide auto, home, life, business, boat, motorcycle, and specialized insurance products for individuals and businesses in New York State.
Can I manage my policy online?
Yes, our clients can request policy changes, access documents, and manage payments through our online service center.
How quickly can I get an insurance quote?
Requesting a quote takes just minutes through our online form, with personalized options provided promptly by our agents.
Do you offer business insurance packages?
We create customized commercial packages combining liability, property, and workers' compensation coverage for New York businesses.
What areas do you serve?
While based in Canandaigua, we serve clients throughout the Finger Lakes Region and New York State.
How do I file a claim?
Contact our office directly or reach out to your specific insurance carrier for immediate claims assistance and guidance.
Reviews (7)
Mindy Andrews
Oct 18, 2021
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Positive:Professionalism,Quality,Responsiveness
Amy at Canandaigua Insurance agency is absolutely the best! She has been helpful through a big move with renters insurance, home owners insurance and car insurance! She is totally on the ball and quick to respond! She even adds the personal touch which doesn't always happen in the world we live in today!
Amy at Canandaigua Insurance agency is absolutely the best! She has been helpful through a big move with renters insurance, home owners insurance and car insurance! She is totally on the ball and quick to respond! She even adds the personal touch which doesn't always happen in the world we live in today!
Pamela Ungar
Aug 02, 2021
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We use CIG for several policies and Kathy Fleig has become a trusted resource for all our insurance needs. Always honest and professional, Kathy will take very good care of you.
Lacy Paige
Jul 04, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Amy Gifford is the best! Personable, professional & lovely. Phenomenal customer service is the best, we all deserve it. Shes got it. Shell hold your hand through the process if need be and handles it all. Prompt. The go to. Very thankful for her service.
Amy Gifford is the best! Personable, professional & lovely. Phenomenal customer service is the best, we all deserve it. Shes got it. Shell hold your hand through the process if need be and handles it all. Prompt. The go to. Very thankful for her service.
Natasha Foster
Feb 11, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
always very quick response, and helpful!! Megan is the best at answering the 800 questions I always have, with alot of patience!!
always very quick response, and helpful!! Megan is the best at answering the 800 questions I always have, with alot of patience!!
Alexandra F.
Jul 12, 2020
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Great, personalized experience. Quick responses, family-feel. Can't say enough great things about Canandaigua Insurance Agency. Thank you for the excellent service & attention to detail, always.
Ashley Zahn
Jun 21, 2020
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I just switched over to Canandaigua Insurance Agency and I am so happy I did. Amy Gifford is my insurance agent and she is fantastic. She gets things done and responds in a timely manner. I never have to worry because Amy always makes sure everything is in my best interest! I recommend people checking out Canandaigua Insurance Agency, and ask for Amy. You will not be disappointed!!
Joe-Jacky Crane
Mar 31, 2017
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CIG is the ONLY insurance group I trust with my and my family's insurance. Chris, Dale, & Jess all do such an amazing job making sure you are treated like family and provided the best insurance coverage. They have saved me, my friends, and my family a ton of money since we started with them. They are so personable, and trustworthy. Thank you for taking such good care of us!
