Business Details
47 Years
experience
Your Trusted Local Pharmacy Since 1979
Founded in 1979, Frank's Pharmacy has served as a trusted community cornerstone in Aptos for over four decades. Our locally-owned pharmacy combines deep experience with personalized care, prioritizing affordable access to medications and healthcare services for all patients. With 4 licensed pharmacists and 11 qualified staff members, we offer comprehensive solutions including prescription fulfillment, medication therapy management, and durable medical equipment. Our team's extensive expertise in immunizations and medication synchronization ensures patients receive tailored guidance to optimize treatment outcomes. As an established leader in the Central Coast region, we maintain rigorous standards for quality-driven service while fostering transparency in all patient interactions.Our commitment to community health is evident through free delivery services to Aptos and Capitola residents, and over 4,500 satisfied patients can attest to our dedication to accessible, compassionate care. By implementing innovative solutions like pill-packaging and digital prescription management tools, we continually adapt to meet evolving healthcare needs while maintaining our founding principles of integrity and reliability. This combination of longevity, specialized knowledge, and community focus positions us as a respected authority in local pharmacy services.
Services
Prescription Refills
Immunizations
Home Delivery
Medication Therapy Management
Durable Medical Equipment
Medication Synchronization
Private Consultation
Over The Counter Medications
Details
- Year established: 1979
Highlights and features
- We have over 40 years of experience serving the Aptos community
- Our team includes 4 licensed pharmacists and 11 qualified healthcare professionals
- We offer free home delivery to Aptos and Capitola residents
- Our pill-packaging service improves medication adherence for chronic conditions
- We bill Medicare and most insurance companies for medical equipment purchases
What people say
Helpful and understanding
Treats you like a person
Exceptional service
Best pharmacy anywhere
Caring professional staff
Services
Home Delivery
Our home delivery service brings medications directly to Aptos residents' doors. This convenient option eliminates travel requirements for patients with mobility challenges or busy schedules. Our dedicated delivery team ensures timely and secure medication distribution while maintaining proper storage conditions during transport.
Immunizations
We provide comprehensive immunization services including flu vaccines, pneumonia prevention, and shingles protection. Our qualified staff administers vaccines following strict safety protocols while offering patient education about immunization benefits and potential side effects. This service helps maintain community health through disease prevention.
Medication Therapy Management
This specialized program optimizes medication regimens through personalized consultations with our pharmacists. Patients receive comprehensive medication reviews, cost-saving strategies, and condition-specific education. The service particularly benefits those managing multiple chronic conditions or complex treatment plans.
Durable Medical Equipment
We offer a complete range of medical equipment including mobility aids, respiratory devices, and bathroom safety products. Our staff provides proper usage guidance and handles insurance billing for Medicare-covered items. This service supports patient independence and home healthcare needs.
Medication Synchronization
This innovative program coordinates prescription refill schedules to allow monthly single-day pickups. By streamlining medication management, we help patients maintain adherence to treatment plans while reducing pharmacy visits. Our pharmacists customize synchronization timelines based on individual medication requirements.
People
John Lindberg
Pharmacist
John Lindberg provides expert pharmaceutical care with over a decade of clinical experience. He specializes in medication optimization and patient education, ensuring personalized attention to each prescription.
Christina Kuo
Pharmacist
Christina Kuo delivers comprehensive medication management services, focusing on chronic disease treatment optimization. With specialized training in immunizations and compounding, she provides tailored healthcare solutions to patients.
Kathleen Hallam
Pharmacy Technician
Kathleen Hallam supports pharmacy operations with meticulous attention to detail. She assists with prescription processing and medication packaging, ensuring accurate order fulfillment for all patients.
Questions
What services does Frank's Pharmacy offer?
We provide prescription filling, immunizations, durable medical equipment, medication therapy management, home delivery, and over-the-counter medications.
Do you deliver medications locally?
Yes, we offer free home delivery to Aptos and Capitola residents. Contact us to schedule your delivery service.
Can you help with medication adherence issues?
Our medication synchronization program and pill-packaging service help patients maintain proper medication schedules for chronic conditions.
What immunizations are available?
We provide flu vaccines, pneumonia prevention, shingles protection, and required childhood immunizations administered by our qualified staff.
Do you accept insurance for medical equipment?
Yes, we bill Medicare and most insurance companies for durable medical equipment purchases.
How can I transfer prescriptions?
Contact us directly to transfer prescriptions from former pharmacies like Rite Aid. We'll coordinate seamless transfer of your medication records.
Reviews (7)
Sheryl L.
Oct 07, 2021
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I used this pharmacy for a while. I didn't get a prescription that I've ordered. When asked to understand why I didn't get the prescription, I spoke with an employee/manager who decided to investigate me (I'm the customer and I didn't get a prescription, right?)
He asked me "how come you didn't take the prescription last month?"
He also said that "he entered my address in Google Maps, and there's no house in this address", implying that I'm lying/providing false information, etc. In other words: the pharmacy blames its own customers to
He asked me "how come you didn't take the prescription last month?"
He also said that "he entered my address in Google Maps, and there's no house in this address", implying that I'm lying/providing false information, etc. In other words: the pharmacy blames its own customers to
Gail W.
Aug 28, 2021
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I was so tired of all the issues and impersonal service at CVS and then I heard about Frank's Pharmacy. I transferred all of my prescriptions there and I haven't regretted it. The staff is kind, helpful, and after 2 recent surgeries- they delivered my refills to my door when I couldn't drive to pick them up. I can no longer walk to the pharmacy and sometimes I have to fight for parking at Frank's, but it is more than worth it.
Patricia T.
Mar 08, 2021
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The people at Frank's Pharmacy are great! We are so lucky to have such a great pharmacy. Very accommodating and they always go out of their way to help.
Clyde H.
Feb 20, 2021
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All I can say is rude rude staff! They are slow want answer the phone . I think a lot of places are like this because there understaffed.
James R.
Dec 14, 2020
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After being with Frank's pharmacy for a while, I discovered the hideous truth :(
Extremely poor customer service, a team that couldn't care less about being professional, mistakes in almost any refill! After speaking to the manager, I understood why the employees are doing such a horrible job, as she couldn't care less about customers. I recommend that you'll read IN DETAIL every review about a pharmacy before deciding.
Extremely poor customer service, a team that couldn't care less about being professional, mistakes in almost any refill! After speaking to the manager, I understood why the employees are doing such a horrible job, as she couldn't care less about customers. I recommend that you'll read IN DETAIL every review about a pharmacy before deciding.
Sophia R.
Nov 17, 2020
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Probably the worst pharmacy in Santa Cruz County. Every visit there is a new problem with this pharmacy. The prescription is rarely ready, in other cases they "cannot find the prescription", "we'll call you back" and rarely do, and so on. If you're looking for a trusted pharmacy - franks is not the one you want.
Martha S.
Aug 30, 2020
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Frank's Pharmacy is a life saver. My husband and I have been evacuated from our home for a week because of the fires. I don't know how long it will last. I messaged Sutter to send a prescription of all mine and my husband's meds but they couldn't find a pharmacy that would take our insurance, Anthem Blue Cross. Finally Boulder Creek Pharmacy messaged me that Frank's Pharmacy and an affiliate in Watsonville would handle them. I called Frank's and they told me that they would take care of it. They did plus the even called my insurance company to get them to cover 3 meds
