Business Details
11 Years
experience
Expert Computer Repair Services in Austin, Texas
Founded in 2015, The Computer Repair Connection has become Austin's trusted resource for comprehensive computer repair solutions. Our team of experienced technicians specializes in diagnosing and repairing laptops, desktops, and custom gaming PCs, with expertise in addressing cracked screens, water damage, power issues, and complex hardware failures. We maintain a 90-day warranty on all replacement parts and labor, ensuring our customers receive reliable, long-lasting repairs. By focusing on in-shop services, we eliminate the unnecessary costs associated with on-site visits, passing those savings directly to our clients. Our commitment to fast turnaround times, including same-day repair options, has earned us a reputation as Austin's premier computer repair shop.We stock a wide range of components like LCD screens, memory modules, and motherboards to expedite repairs for popular brands including Apple, Dell, HP, and Alienware. Our cooling system service, which includes thorough cleaning and thermal paste reapplication, helps extend the lifespan of customers' devices. We also offer custom gaming PC builds tailored to individual budgets, backed by professional diagnostic and installation services. As a locally-owned business, we prioritize clear communication, providing personalized updates throughout the repair process. Our dedication to technical excellence and customer service has built lasting relationships with hundreds of satisfied clients across Austin and surrounding areas like Marble Falls.
Services
Laptop Repair
Computer Repair
Battery Replacement
Data Recovery
Gaming PC Repair
Screen Replacement
Virus Removal
Water Damage Repair
Custom PC Builds
Cooling System Service
Details
- Year established: 2015
Highlights and features
- We have 20+ years of combined experience in computer repair and diagnostics.
- Our same-day repair service prioritizes urgent customer needs with guaranteed turnaround.
- We maintain a 90-day warranty on all parts and labor for customer protection.
- We offer custom gaming PC builds tailored to individual performance requirements.
- Our cooling system service extends device lifespan while improving performance.
What people say
Fast turnaround
Knowledgeable staff
Reliable repairs
Affordable pricing
Expert diagnostics
Services
Laptop Repair
We specialize in repairing cracked screens, broken hinges, and water-damaged laptops. Our technicians handle physical damage and hardware failures for all major brands including Apple, Dell, and HP. With same-day service options, we ensure quick turnarounds using high-quality replacement parts.
Gaming PC Builds
Our custom gaming PC builds optimize performance for your budget. We research component compatibility and pricing to create tailored systems with motherboards, GPUs, and cooling solutions. We also troubleshoot and rebuild malfunctioning DIY gaming PCs for optimal functionality.
Data Recovery
We recover lost or damaged data from failed drives and corrupted systems. Our technicians use specialized tools to extract critical information while maintaining hardware integrity. Successful recovery is confirmed before finalizing repair approvals with customers.
Cooling System Service
This service cleans fans and reapplies thermal paste to prevent overheating. By removing dust buildup and restoring thermal conductivity, we extend device lifespan while enhancing performance. Priced at $49 when combined with other repairs, it addresses common causes of hardware failure.
Virus Removal
Our technicians eliminate viruses, malware, and performance-slowing software. We perform system scans, remove malicious code, and restore clean operation to compromised devices. This service ensures digital security without data loss during the cleanup process.
People
Juan Morales
Founder
With over 20 years of technical experience, Juan established the shop to provide affordable, high-quality repairs. He oversees daily operations and ensures customer satisfaction through expert diagnostics and repair solutions.
Questions
What computer repair services do you offer?
We repair laptops, desktops, and gaming PCs for cracked screens, water damage, power issues, and hardware failures. We also build custom gaming PCs.
Do you offer same-day computer repair?
Yes, we prioritize same-day service for urgent repairs with a $149 fee. Approved repairs using available parts complete before store closing.
What is your warranty policy?
All repairs include a 90-day warranty on parts and labor, excluding malware-related issues, ensuring repair quality and customer protection.
How much does computer repair cost?
Average repairs cost $149. Cooling system service is $49 when added to other repairs. Same-day service has a $149 fee.
Do you repair Apple/MacBook devices?
Yes, we repair all Apple laptop and desktop models with same-day service options and standard 90-day warranties.
Can I get a gaming PC built to my specifications?
We create custom gaming PCs tailored to your budget. A $49 non-refundable quote fee covers component research and compatibility analysis.
Reviews (4)
Ariel McCardell
Sep 30, 2021
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Juan was very helpful and forthcoming. He answered all my questions and I was able to take my laptop home while waiting for a new battery to arrive. Highly recommended!
Sandra Henschke
Apr 12, 2021
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I took a computer tower to them diangnose. When I went to pick it up after the diagnosis, they hardly answered any of my questions about what was wrong and made me feel very uncomfortable for even asking. When I got home and opened up the tower (the power supply was bad, so I was going to replace it), they'd left everything unplugged inside and basically screwed me over. Definitely worth finding a different vendor that values your business and cares about returning your equipment in at least the same or better (not worse) condition than when you brought it in.
Michael Charbonneau
Apr 01, 2021
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I never write negative reviews. I brought in my laptop because of a loud fan. He said my video card was old. Charged me $500 for a new card. Then said "fan is going to do what the fan does."Fan with new video card is loud as a jet engine. Total rip off!!!
Matthew Hafer
Feb 21, 2021
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It is never fun to have to take something in and be at the mercy of a tradesman but this place took care of me better than any other. I Took my laptop in to have it cleaned and deal with some cooling issues. The gentleman who helped was extraordinarily helpful and knowledgeable. I was given quote and an estimated time of completion. My expectations were blown out of the water. It was finished sooner than expected now runs like a dream. To top off the great service I was called 10 minutes before they closed that my laptop was ready and without having to ask I was told they would stay open for me
