Business Details
15 Years
experience
Your Trusted Local Pharmacy in Knoxville, TN
Volunteer Pharmacy has been dedicated to providing high-quality pharmaceutical care to the Knoxville community since 2011. Inspired by Tennessee's nickname, The Volunteer State, we embody a spirit of service through personalized medication compounding, expert retail services, and comprehensive patient support. Our state-of-the-art compounding lab meets national PCAB accreditation standards, ensuring precise formulation of customized medications using premium ingredients. With a focus on convenience, we offer prescription management apps, secure messaging, and free local delivery while maintaining rigorous compliance with pharmaceutical regulations.Our team combines decades of pharmaceutical expertise with community-focused care, providing immunizations, medication therapy management, and 24/7 refill options through multiple communication channels. Through consistent service excellence and a commitment to continuous improvement, we have earned a 4.8 rating from over 130 patient reviews, demonstrating our reliability in delivering both traditional retail pharmacy services and specialized compounded medications that address unique patient needs.
Services
Compounding Pharmacy Services
Immunizations
Prescription Refills
Medication Therapy Management
Contraceptive Prescribing
Retail Pharmacy
Telehealth Medication
Vaccine Programs
Customized Compounded Medications
Shipping Services
Details
- Year established: 2011
Highlights and features
- We offer PCAB-accredited compounding services with premium ingredients
- Our pharmacy provides 24/7 prescription refill options through multiple channels
- Our state-of-the-art compounding lab meets national pharmaceutical standards
- We offer free local delivery within 5 miles of our Knoxville pharmacy
- Our staff combines community focus with extensive pharmaceutical expertise
Associations and certifications
- PCAB
- PersonalMed
What people say
Kind and helpful staff
Save money on medications
Quick prescription fulfillment
Excellent communication system
Professional pharmacy operations
Services
Compounding Pharmacy Services
Our PCAB-accredited compounding services create customized medications that meet specific patient needs when commercial products are unavailable. We formulate preservative-free, dye-free, and alternative formulation medications using high-quality ingredients in our state-of-the-art lab. This specialized service addresses unique dosage requirements for hormone therapy, dermatology, pain management, and veterinary applications.
Retail Pharmacy
We provide comprehensive retail pharmacy services including prescription fulfillment, medication therapy management, and over-the-counter product availability. Our dispensary carries premium supplements from brands like Pure Encapsulations and Klean Athlete alongside conventional medications. The RxLocal app enables 24/7 prescription management for local patients.
Immunizations
Our immunization services include seasonal flu vaccines, pneumococcal vaccinations, RSV protection, and shingles prevention for adults aged 50+. We offer walk-in appointments Monday-Friday 9am-4pm, with workplace vaccination programs available. Our pharmacists provide vaccine counseling and maintain proper storage protocols for medication integrity.
Telehealth Medication
Through XpediCare telehealth partnerships, we dispense medications following virtual consultations for travel-related treatments like ivermectin. Patients complete online evaluations, receive provider approval, then have medications shipped directly. This service combines local pharmacy trust with convenient remote access for approved prescriptions.
Prescription Refills
We offer multiple refill channels including text, phone, and mobile app access. The RxLocal platform enables prescription tracking, electronic transfers, and refill management through smartphones. Patients receive notifications when medications are ready, with same-day pickup options available during operating hours.
Questions
What compounding services do you offer?
We compound customized medications across multiple specialties including hormone therapy, dermatology, pain management, and veterinary care using PCAB-accredited processes.
How can I refill prescriptions?
Refill through text, phone, RxLocal app, or website with same-day pickup options available during operating hours.
Are immunizations available at the pharmacy?
Yes, we offer flu shots, pneumococcal vaccines, RSV protection, and shingles prevention for adults aged 50+ with walk-in availability.
Do you ship medications outside Tennessee?
We ship to seven states including Kentucky, Virginia, Georgia, North Carolina, Florida, and Connecticut using secure pharmaceutical shipping methods.
What payment methods are accepted?
We accept credit cards and most insurance plans for both compounded and retail pharmacy services.
Reviews (7)
Mark Lee
Jan 18, 2022
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My wife was referred to this pharmacy following a covid diagnosis. So as not to go into health specifics, we followed the required processes as defined by their website and we even went above and beyond to call the pharmacy to make sure we provided everything that was needed and told yes. We were advised that someone would follow up and we never heard anything. My wife contacted the pharmacy prior to closing, she was advised that "everything they needed was there", "just be here for your appointment at 9 am" - She showed up for her appointment, and the staff acted as if they did not know who she
Autumn Bowling
Jan 06, 2022
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All of the techs are professional and friendly. Dr. Frost, the pharmacist on site, is knowledgeable, compassionate, and willing to go the extra mile for her customers and patients. She was able to pin down the cause of a serious symptom of mine that my doctor did not ever think to look into for me. Overall, the pharmacy is a great example of how small businesses should be ran and how healthcare can be personal & a pleasant experience.
Alyssa Moore
Jan 02, 2022
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Pretty solid Pharmacy. Answered phones pretty quick and was very attentive to my needs concerning all my medications.
Calq H.
Dec 20, 2021
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Went there for COVID test. Had to sit in car and wait even though I had appointment. They charged $65 for it. Should have went to Walgreens. Its free
Susan Miller
Nov 18, 2021
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My husband and I visited here because we thought they could help us find the products we were searching for to stay immune to Covid on a daily basis. It was the first time we had been in this store.. There were 3 employees behind the counter. There were no other customers in the store. As soon as my husband started mentioning several of the drugs, the pharmacists became rude to us. We weren't asking for their opinion, just help in finding them. The female pharmacists then pointed us toward the masks instead. (There were no signs on the door that said we were required to wear masks.) That spoke
Carter Crenshaw
Nov 04, 2021
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I did not love my experience at all. I love the fact this is a local the fact this is a local pharmacy and my initial experience was great. However upon picking up my medications I felt the staff was a bit condescending. This was unfortunate because I had high hopes after leaving a large retail chain.
Joe Selby
Jul 25, 2021
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Update- they worked me in as suggested they would in comments .. The reviews I have read about the covid vaccines are misleading. Yes they are doing a great job getting vaccines in peoples arms, but they do not schedule you for your second dose. This has left me searching for somewhere to get my second dose. (Volunteer is full). It is very stressful because everyone I have called says the pharmacy should have schedule before I left or they dont use the same type of vaccine.
