Business Details
46 Years
experience
Emergency
services
Professional Senior Home Care Services Chicago
Founded in 1980, Polonia In Home Care has provided personalized senior care services for over four decades. Our family-owned business operates as a referral agency, connecting seniors and families with experienced caregivers who deliver exceptional care in private homes. We prioritize client satisfaction through ethical practices, thorough caregiver vetting, and ongoing support for both seniors and caregivers. All our caregivers undergo in-person evaluations, background checks, and health screenings to ensure quality service. Our comprehensive care plans address medical needs, personal hygiene, nutrition, and emotional well-being while respecting individual preferences.With multilingual caregivers and flexible scheduling options, we accommodate diverse cultural backgrounds and changing care requirements. Our licensed, bonded, and insured business maintains strict standards for professionalism and reliability, offering 24-hour emergency support when needed. Through prioritizing strong senior-caregiver relationships, we foster environments where caregivers often become trusted companions. Our team ensures timely caregiver replacements and provides guidance to families throughout the care process. Recognized for affordability and integrity, we've built lasting partnerships with healthcare facilities and families across multiple regions.
Services
Personalized In-Home Care
24/7 Emergency Support
Caregiver Placement
Dementia & Alzheimer's Care
Post-Hospital Recovery
Chronic Condition Management
End-of-Life Care
Multilingual Care Services
Flexible Hourly Care
Caregiver Training
Details
- Year established: 1980
Highlights and features
- We have over 40 years of experience placing caregivers in senior homes
- Our caregivers undergo in-person evaluations and background checks
- We guarantee caregiver replacement within 24 hours if needed
- We offer transparent flat-rate pricing for live-in care
- Our multilingual caregivers serve diverse cultural communities
Associations and certifications
- Licensed in Illinois
- Bonded & Insured
What people say
Exceptional health care worker
Trusted companion
Faster recovery time
Complete reliability
Peace of mind
Services
Personalized In-Home Care
We create tailored care solutions matching individual needs with experienced caregivers. Our services include medication management, mobility assistance, and personal hygiene support. Caregivers adapt to changing conditions while maintaining seniors' independence and dignity at home.
Dementia & Alzheimer's Care
Specialized caregivers provide 24/7 supervision for memory-related conditions. Our team implements safety protocols, manages behavioral changes, and maintains structured routines to enhance quality of life for patients and families.
Post-Hospital Recovery
We assist seniors transitioning home after medical procedures. Caregivers coordinate follow-up care, administer medications, and facilitate physical therapy exercises while providing emotional support during recovery periods.
24/7 Emergency Support
Our emergency line provides immediate assistance outside regular business hours. Caregivers respond to urgent needs including fall prevention, wound care, and medication management through our on-call system.
Multilingual Care Services
Bilingual caregivers offer culturally sensitive care for diverse communities. We maintain language matching capabilities to ensure effective communication and emotional connection between caregivers and seniors.
People
Irene Kul
Director
Lead consultant with decades of experience in senior care coordination. Oversees caregiver selection process and quality assurance programs. Provides direct family consultation for care planning.
Questions
What types of senior care services do you offer?
We provide personalized in-home care for dementia, Alzheimer's, post-surgery recovery, chronic conditions, and end-of-life support. Services include medication management, personal hygiene assistance, and specialized cognitive care.
How do you select caregivers?
All caregivers complete in-person evaluations, background checks, and health screenings at our office. We verify work history through direct references and maintain ongoing quality assessments.
What areas do you serve?
We serve Chicago metropolitan area, Indiana, Wisconsin, and surrounding regions. Our caregivers can provide services in private homes, assisted living facilities, and family residences.
What are your emergency response capabilities?
Our emergency line responds to urgent care needs 24/7. We guarantee caregiver replacement within 24 hours and maintain backup support through our on-call system.
How are care costs structured?
We offer transparent flat-rate pricing for live-in care with flexible hourly options. Costs vary based on care complexity and duration, with no hidden fees.
Reviews (6)
Kathy Kokotis
Jan 21, 2021
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I did go through three caregivers through Polonia. The first was Donna who was with my dad three months. She was wonderful until her personal problems prevented her from
Caring fir my dad. The second spoke no English and that did not work. The third was my goldmine. His name is Yuri. The most wonderful man you will meet. He cared for my dad for six months in his home until my dad passed. Even when my dad got hospitalized Yuri continued to care for him daily for us. We kept him on until my dad got home so we did not lose him. I cannot day enough wonderful things about Yuri. To this say almost four
Caring fir my dad. The second spoke no English and that did not work. The third was my goldmine. His name is Yuri. The most wonderful man you will meet. He cared for my dad for six months in his home until my dad passed. Even when my dad got hospitalized Yuri continued to care for him daily for us. We kept him on until my dad got home so we did not lose him. I cannot day enough wonderful things about Yuri. To this say almost four
Grace Bolch
Dec 26, 2019
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I used this company for my parents and was not happy with them. It seems like they send one person after another and don't try to match a caregiver with the patient. Most of the ladies were much older and were not professional at all. We switched to another agency and they were wonderful!
Holly Costantini
Oct 23, 2019
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Wish I could give 0 stars. Do not use this service. We were looking into hiring them to care for our loved one and before we got too far in the process, we had an encounter with Irene who works in administration that was so bad that we ceased any further communication with the company. I called simply to set up a meeting with the caregiver who not only would be taking care of my family member, but would be living in his house. I dont think its too much to ask to meet this person before officially hiring him or her.When I made this request, Irene became very angry, argumentative, and wouldnt
Enkhriimaa Bavuudorj
Aug 21, 2019
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If you are looking to be employed by them stay away as far from them as possible. They take your deposit promising to find you a job but when you want your money back after no job they will scream yell and curse at you and will not give your money back. They threaten you by calling the police. This is the biggest scam.
Donnarose Christakis
Jan 15, 2019
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We are very happy with the service we are receiving from them. My cousin also used Polonia for my aunt and was very pleased as well.
Maureen Kaluzny
Sep 15, 2018
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FAMILIES PLEASE BEWARE!!! We went through 3 caregivers through this agency. We are a very trusting family, and learned that this is a very big mistake! You must be very vigilant on your exact needs/requests, as the last caregiver we had thought that she was in charge and knew best; everything from food to medicine. DO NOT GO WITH THIS AGENCY UNLESS YOU WANT ABSOLUTELY NO CONTROL OVER YOUR LOVED ONE. Please feel free to reach out to me if you want to know the specifics. I'm trying to save another family from the heartache.
