Business Details
Your Trusted Auto Dealers in Wichita, KS
At Family Motors, our mission is to provide quality vehicles while ensuring customers remain on the road with clear contract understanding from their first payment onward. We prioritize open communication and vehicle maintenance support throughout every interaction. Committed to our customers, associates, and community, we build success by treating each client with respect, regardless of their circumstances. Our approach focuses on helping individuals rebuild credit through personalized financial solutions.We pride ourselves on creating a welcoming environment where customers feel valued and supported, as evidenced by our long-term relationships and repeat business. Our team works diligently to address financial challenges transparently, offering repair policies with rental car provisions and oil change reimbursements. By maintaining a customer-centric philosophy, we aim to exceed expectations in every transaction.
Services
Used Cars
Financing
Leasing
Oil Change Reimbursement
Repair Policy
Highlights and features
- We offer financing solutions for customers with financial challenges.
- Our repair policy includes rental car provisions for customer convenience.
- We provide oil change reimbursements to maintain vehicle performance.
- Our team treats customers with personalized, family-like service.
- We help clients rebuild credit through transparent payment plans.
What people say
Treated like family
Worked with me
Credit rebuilding
Friendly staff
Great help
Services
Used Cars
Family Motors offers a selection of quality used cars with transparent pricing and maintenance history. Our inventory includes reliable models like the Saturn SC-2 that customers have praised for performance and value. We provide clear contract terms and vehicle condition disclosures to ensure informed purchasing decisions.
Financing
We specialize in customized financing solutions for customers with diverse credit backgrounds. Our programs help clients rebuild credit through structured payment plans while offering flexible terms. The financing process includes credit reporting to major bureaus, enabling future access to better loan rates through consistent payments.
Leasing
Our lease-to-own program provides affordable access to reliable transportation with purchase options. Leases include repair policies covering major mechanical issues and rental car provisions during service periods. Customers receive three annual oil changes at no additional cost as part of our maintenance support.
Oil Change Reimbursement
Lease customers qualify for annual oil change reimbursements as part of our preventive maintenance support. This program ensures optimal vehicle performance while reducing ownership costs. The service is available at participating locations with proper documentation and service verification.
Repair Policy
We offer comprehensive repair coverage for mechanical failures with rental car provisions during service periods. Our 70/30 policy covers major repairs while customers pay a percentage of costs. The program provides peace of mind for unexpected vehicle issues while maintaining transportation continuity.
Questions
What financing options are available for customers with poor credit?
We specialize in financing solutions for customers with various credit situations, offering structured payment plans to help rebuild credit while purchasing reliable vehicles.
Do you offer repair coverage for purchased vehicles?
Yes, our 70/30 repair policy covers major mechanical issues with rental car provisions during service periods to maintain transportation continuity.
How does the lease-to-own program work?
Our lease program includes purchase options, repair coverage, and rental car provisions. Customers make monthly payments with the option to buy the vehicle at lease end.
Are there maintenance benefits included with purchases?
Lease customers receive three annual oil changes at no cost, with reimbursement available for maintenance performed at approved service centers.
What happens if I lose my job while making payments?
We work with customers through financial hardships, offering flexible solutions to maintain vehicle ownership while seeking new employment opportunities.
Videos
Reviews (5)
Janell Schultz
Jan 02, 2021
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Just bought our 2nd vehicle from here! As expected an awesome experience! Love the new to us truck and so very happy with the staff. They are very friendly and accommodating! 08/30/2020. We had an unforeseeable issue with our vehicle. Warren jumped on it right away. They had to keep our car for a week. When I went to make my payment he reduced it for the week he had our Truck. I have never seen a car dealer that stands by what he sells and his customers like Warren! Family motors is the best!
Scott Arnold
Jan 22, 2020
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Great place to get a used car! They've done a great job with my wife on 2 cars now. Low prices & great monthly payments all based on your income. You simply can not go wrong buying from Family Motors.
Boba Fett
Aug 27, 2019
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I was really impressed how fast they were. The salesman was well groomed and very friendly! The Manager Warren nice as nice can be very helpful explained everything in laymen terms. Overall they have earned my business from here on out !!!
Carmen Taylor
Jul 25, 2019
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I had an amazing experience. I spoke with Warren several times on the phone about a car. He was patient and answered all of my questions. In person, he was very down to earth and both him and Xavier were respectful and courteous. Even my friend was impressed! I'm looking forward to this journey together!
Brian C.
Feb 21, 2019
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This car lot will rip you off in a heart beat. They will sell you a piece of junk vehicle that will fall apart in s matter of weeks, and they will fight you to get it fixed. Once you don't want the vehicle and send it back, they will sue you 3 years later. DO NOT BUY FROM THEM ST ALL COSTS. THEY WILL LEAVE STRANDED AND SCREWED EVERY TIME.
