Business Details
50+ Years
experience
Trusted Flooring Solutions in Rochester, NY
Bill's Carpet Center has been a trusted provider of premium flooring solutions since 1975, serving the Rochester, NY area with unmatched expertise and dedication. Our family-owned business combines decades of industry experience with a commitment to offering the highest quality products, including carpets, hardwood, luxury vinyl, area rugs, and tile flooring. We pride ourselves on delivering personalized service through free in-home estimates, a 20,000-square-foot showroom, and a mobile showroom for added convenience. Our team of skilled professionals ensures every customer receives tailored recommendations to meet their unique needs and budget. With over 30 years of local service, we maintain rigorous standards for product selection and installation excellence.Our passion for flooring innovation drives us to partner with top-tier brands like Mohawk, Hallmark Floors, and Mannington, guaranteeing durability and style. We prioritize customer satisfaction through transparent communication, flexible scheduling, and a 100% satisfaction guarantee on all projects. Our extensive inventory and same-day appointment availability streamline the decision-making process for busy homeowners. As a community-focused business, we actively engage in local initiatives while maintaining national commercial service capabilities. This combination of local roots and industry leadership positions us as the region's premier flooring destination.
Services
Carpet Installation
Hardwood Refinishing
Luxury Vinyl Flooring
Tile Installation
Area Rugs
Waterproof Flooring
Natural Stone
Glass Tile
Flooring 101
In-Home Estimates
Details
- Year established: 1975
Highlights and features
- Family-owned since 1975 with 30+ years of local expertise
- Free in-home estimates and professional installation services
- 20,000-square-foot showroom with extensive inventory
- Mobile showroom for convenient at-home consultations
- Partnerships with top flooring brands like Mohawk and Hallmark
Services
Carpet Installation
Our professional carpet installation service delivers durable, stylish flooring solutions using premium materials from trusted brands. We offer comprehensive options including stain-resistant, waterproof, and eco-friendly carpets. Our certified technicians ensure precise measurements, proper subfloor preparation, and seamless installation for residential and commercial spaces.
Hardwood Refinishing
Revitalize your existing hardwood floors with our expert refinishing services that remove scratches, stains, and wear while enhancing natural beauty. We use advanced sanding techniques and premium finishes to restore luster and extend floor lifespan. Our team handles both residential and commercial projects with minimal disruption.
Luxury Vinyl Flooring
We provide luxury vinyl flooring options that combine water resistance with realistic wood and stone aesthetics. Our collection includes rigid core, waterproof, and click-lock systems suitable for high-traffic areas. Professional installation ensures perfect alignment and long-lasting performance in residential and commercial settings.
Tile Installation
Our tile installation service covers ceramic, porcelain, and natural stone options for kitchens, bathrooms, and commercial spaces. We offer precise layout planning, custom cuts, and expert grouting techniques. The service includes both traditional and modern tile designs with waterproofing solutions for wet areas.
Area Rugs
We offer premium area rugs in various materials, patterns, and sizes to enhance home decor. Our collection includes hand-woven, machine-made, and eco-friendly options with options for high-traffic areas. Professional rug fitting services ensure perfect placement and safety in residential spaces.
Questions
What types of flooring do you offer?
We offer carpets, hardwood, luxury vinyl, tile, area rugs, natural stone, and waterproof flooring options from top brands.
Do you provide installation services?
Yes, we offer professional installation for all flooring types with experienced technicians ensuring quality results.
Can I see samples at home?
Yes, we provide free in-home estimates with sample consultations to help visualize flooring in your space.
Are there financing options available?
Currently we don't offer financing, but we provide competitive pricing and free accurate cost estimates.
What brands do you carry?
We feature top brands like Mohawk, Hallmark Floors, Mannington, Masland, and TRUCOR for quality assurance.
What are your business hours?
Open Monday-Friday 9am-7pm, Saturday 10am-6pm, and Sunday 12pm-5pm for customer convenience.
Reviews (4)
Dan Clement
Nov 21, 2021
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The crew was super professional and were extremely proficient. They did an amazing job and the wife and I could not be happier about how everything looks. The owner Nate was super helpful in working within our budget and giving us plenty of options! Strongly recommend!
Jill LaPorte
Oct 29, 2021
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Thank you to Deanna and Joe for assisting on my purchase of new flooring and carpet! Their crew came out to install new flooring on my entire second floor and carpeted my stairs. It looks fantastic!!! I love the new look and the plush feel of the carpet! Excellent quality at a great price! Thank you Bills Carpet!
Michael Ruff
Oct 22, 2021
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Adam D was amazing , professional , craftsmanship , fast , hardworking ! Our hardwood floors look beautiful
My wife is allergic to dust so they were extra clean and fastidious Thank you. Highly recommend
My wife is allergic to dust so they were extra clean and fastidious Thank you. Highly recommend
Cindy Cole
Sep 28, 2021
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We had the most positive experience from beginning to end of our carpet purchase and installation! We shopped around to several carpet stores before returning to Bill's. Ernie our salesman went out of his way to accommodate us. He came to our house the next day for measurements and even stayed late at work to close the deal. He never pressured us, showed us numerous selections and he was very clear with price differences and quality of carpet choices in our price range. We had a unique experience with a need for expediency and Ernie put us at ease. Within a week Pete and Mike (installers) were
