Business Details
15 Years
experience
Your Trusted Hearing Care Partner in Kenosha, WI
Selective Hearing Centers was founded in 2011 as Kenosha's only family-owned hearing healthcare facility. With over 20 years of combined experience, our team works with multiple manufacturers to provide personalized hearing solutions. We prioritize community involvement and offer comprehensive services including advanced diagnostics, Real Ear Measurements, and in-home appointments. Our approach emphasizes long-term patient relationships, industry-leading care, and technology tailored to individual lifestyles and budgets. 
Services
Hearing Aids
Hearing Tests
Hearing Aid Repairs
Hearing Aid Fitting
Real Ear Measurements
Assistive Listening Devices
Custom Hearing Protection
In Home Appointments
Hearing Aid Leasing
Noise Induced Hearing Loss
Details
- Year established: 2011
Highlights and features
- 20 years of experience fitting hearing aids for Kenosha residents
- Work with multiple manufacturers to offer best price guarantees
- Perform essential Real Ear Measurements for proper aid calibration
- Offer in-home appointments for convenience
- Provide 0% financing options for qualifying patients
What people say
Outstanding service
Knowledgeable specialists
Life-changing results
Excellent experience
Caring staff
Services
Hearing Tests
Our comprehensive 90-minute hearing evaluations use video otoscopes and speech mapping to identify hearing loss causes. Certified specialists analyze frequency perception and speech clarity while patients bring companions for real-voice testing. Results determine if hearing aids would provide benefit through personalized technology matching.
Hearing Aid Fitting
During 60-minute fittings, we program devices using Real Ear Measurement verification. This critical test ensures proper sound calibration for individual hearing loss profiles. Patients learn device maintenance techniques while we schedule follow-up adjustments to optimize long-term performance and comfort.
Real Ear Measurements
We perform live speech mapping during fittings to verify hearing aid effectiveness. This essential test confirms devices meet prescription requirements by measuring sound output in the ear canal. Less than 30% of providers use this technology, which we apply to both new and existing hearing aids.
Hearing Aid Repairs
Our repair services include thorough cleaning, component replacement, and manufacturer warranty processing. Loaner devices are available during repairs while we maintain 1-year warranties on completed work. We service all brands regardless of purchase origin.
Assistive Listening Devices
We provide remote microphones, TV streamers, and amplified phones to complement hearing aids. These devices improve communication in challenging environments like restaurants and meetings. Top-tier technology packages include complimentary assistive devices for optimal listening experiences.
People
Jeffrey J. Johnston
Founder and President
With 20 years in hearing care, Jeff pioneered RIC-style hearing aid training globally. He combines manufacturer expertise with patient-focused care, emphasizing Real Ear verification. Married with two daughters, he enjoys family time and outdoor activities.
Cheryl A. Johnston
Patient Care Coordinator
Cheryl brings 30 years of customer service experience to ensure exceptional patient visits. As co-founder, she focuses on creating welcoming experiences and maintaining long-term patient relationships through compassionate care and follow-up support.
Jevan Christopher Lalgee
Hearing Instrument Specialist
Jevan excels in Bluetooth hearing aid technology after graduating top of his class. Engaged to be married, he serves his church and mentors youth through gaming while delivering expert patient care that consistently earns high satisfaction ratings.
Questions
What does a comprehensive hearing test involve?
Our 90-minute evaluation includes ear canal inspection, frequency testing, speech clarity analysis, and real-voice assessment with a companion. Specialists explain results and technology options.
Do you service hearing aids purchased elsewhere?
Yes, we perform Real Ear Measurements, repairs, and maintenance on all brands regardless of purchase location. Our specialists work with any manufacturer.
Are financing options available for hearing aids?
We offer 12-18 month 0% financing and leasing programs for qualifying patients to make technology accessible.
What makes your fittings different?
We use mandatory Real Ear Verification testing to ensure proper calibration, a service less than 30% of providers offer. This guarantees optimal device performance for individual needs.
Do you offer in-home services?
Yes, we provide testing, fittings, and follow-ups at home for patients with mobility challenges, usually after regular business hours.
Reviews (4)
S. Regnery
Dec 24, 2020
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My experience with Selective Hearing was great on all levels. From booking the appointment, the hearing test, questions asked and information given to me. This was not the first place that I went to for a hearing test and to learn about hearing aids, however I felt that Selective Hearing was much better. They are personable, knowledgeable and communicated clearly. I have gone to some follow-up appointments since getting my hearing aids and each appointment has gone well.
S Regnery
S Regnery
Donna H.
Aug 15, 2020
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Selective Hearing Center is so wonderful!!! They were able to get me in on the same day when a wire on my hearing aid broke. The wire was replaced and I was on my way and able to hear again. This husband and wife team is very warm, friendly and caring. I have been a customer of theirs before when they operated at a different center, and I very highly recommend them! When Jeff closed his prior hearing aid business to go overseas, I had to go to a different practice for my hearing aids. All the new practice wanted me to do -- every year -- was to upgrade me to newer hearing aids -- when there was
James Hetland
Jan 26, 2020
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Jeff, as always, focused on the best option that fits my needs regarding the level of my hearing loss. As a previous patient, he has consistently serviced my hearing aids with care and precision. He also was very accommodating to arranging his schedule around my challenging work schedule in order to see me after hours. He always puts the needs of his patients first.
Personally, when buying things, I have always tended to lean toward going with the cheaper options; getting the best bargain. There are so many options out there to choose from when it comes to hearing aids; low cost options on the
Personally, when buying things, I have always tended to lean toward going with the cheaper options; getting the best bargain. There are so many options out there to choose from when it comes to hearing aids; low cost options on the
Cheryl Johnston
Dec 17, 2019
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Jeffs experience and knowledge combined with the fact that he genuinely cares for people is deeply felt by everyone who walks into his office. I have a hearing loss on one side only, my left. Jeff fit me with hearing aids which allow me to pick up sound from that side. It is truly wonderful to hear someone when they speak to me on my left. I highly recommend him to anyone who has a hearing loss.
