Business Details
18 Years
experience
Emergency
services
Trusted Assistive Device Repair Services Nationwide
Global Repair Group has established itself as a leader in assistive device repair services for airline passengers. Founded in 2008, our company leverages over 50 combined years of experience in healthcare and disability assistance through our dedicated management team. We specialize in coordinating claims for wheelchairs, scooters, power chairs, and all types of assistive devices, providing immediate solutions through our nationwide network of certified technicians. Our 24/7 operations ensure rapid response times for equipment repairs, replacements, and loaner arrangements, maintaining seamless mobility for passengers. With strategic partnerships across the industry, we handle all aspects of claims management including damage evaluation, repair expediting, and fraud detection.Our commitment to excellence extends beyond immediate repairs through post-service follow-ups and travel education to prevent future damage. Accredited by Accreditation for HealthCare, we maintain rigorous quality standards while offering transparent communication between airlines, passengers, and service providers. The company's founders bring decades of entrepreneurial experience from related ventures including durable medical equipment and hearing healthcare companies. Our operational expertise has earned the trust of major airlines through efficient cost containment solutions and exceptional customer service. Every aspect of our process is designed to minimize passenger disruption while maximizing claim resolution efficiency.
Services
Wheelchair Repairs
Scooter Repairs
Power Chair Repairs
Assistive Device Loaners
Claims Coordination
Details
- Year established: 2008
Highlights and features
- 24/7 nationwide network of certified technicians
- Specialized experience with complex rehab equipment
- Comprehensive claims management from start to finish
- Immediate equipment loaner availability
- Advanced fraud detection protocols
Associations and certifications
- Accreditation for HealthCare
What people say
Smooth process
Amazing customer service
Quick turnaround
Wonderful team
Immediate assistance
Services
Wheelchair Repairs
Our certified technicians provide comprehensive wheelchair repair services using manufacturer-approved parts. We handle manual wheelchairs through complex rehab models with guaranteed quality. Emergency repairs are completed within 24 hours with loaner equipment available during service periods.
Claims Coordination
We manage the complete claims process for damaged assistive devices including damage assessment, repair cost estimation, and fraud verification. Our system tracks claims from initial reporting through final resolution with detailed documentation for airlines and passengers.
Nationwide Network
Our network covers all 50 states with certified technicians available at every major airport. Emergency response teams deploy within 30 minutes of notification and maintain 98% same-day repair completion rates. We coordinate with manufacturers worldwide for specialized equipment repairs.
People
Michael Bliwas
President
Founder with 24 years entrepreneurial experience in healthcare equipment. Established Global Repair Group in 2008 after founding successful ventures in mobility equipment and hearing healthcare. Leads strategic direction and manufacturer partnerships.
Sara Poticha
Vice President
Manages daily operations with 21 years business management experience. Directed startup functions including insurance partnerships and Medicare certification processes. Oversees financial reporting, billing, and HR operations for both Global Repair Group and The Mobility Shop.
Questions
What types of assistive devices do you repair?
We repair all types including wheelchairs, scooters, power chairs, rollators, CPAP machines, and specialized mobility equipment through manufacturer-certified technicians.
How quickly can you respond to damage claims?
Our 24/7 network deploys technicians within 30 minutes of notification with 98% same-day repair completion rates at all major US airports.
Do you provide temporary equipment during repairs?
Yes, we guarantee immediate loaner equipment availability for all mobility devices during the complete repair process.
How do you handle international travel claims?
Through partnerships with global manufacturers, we coordinate repairs at major airports worldwide with standardized quality protocols.
What fraud prevention measures do you use?
Our system includes comprehensive damage verification, repair cost benchmarking, and suspicious claim investigation protocols to prevent fraudulent activity.
Can you help prevent future equipment damage?
We provide personalized travel handling instructions for each device type to minimize future damage risks during air travel.
Reviews (2)
Scuba Mike
Jan 24, 2022
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Positive:Professionalism,Quality,Responsiveness
What an amazing company. Such great people that got ahead of the situation. From Susan to Stephanie, everyone was kind and professional. I can now travel in peace knowing if an airline damages my wheelchair, GPG will be on top of it to get me back in may chair! Thank you!
What an amazing company. Such great people that got ahead of the situation. From Susan to Stephanie, everyone was kind and professional. I can now travel in peace knowing if an airline damages my wheelchair, GPG will be on top of it to get me back in may chair! Thank you!
Allison Bradford
Aug 18, 2017
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The rep my daughter was assigned, Pearl, was fabulous from the beginning to the end of her issue. Power Wheelchair was damaged on a flight from Colorado to Chicago. There was even a little delay with my daughter reaching out about the damages due to finishing up a semester of school and having to move back home. Pearl was friendly, caring and professional. Her follow up on how things were moving along on her end, and asking about the direct contact we had with the vendor, was awesome! I hope all the reps are this great.
