Business Details
26 Years
experience
Emergency
services
Your Trusted Source for Comprehensive Medical Care in Southeastern Iowa
River Hills Community Health Center has been dedicated to providing comprehensive, high-quality healthcare services to Southeastern Iowa since 2000. Our patient-centered approach ensures that every individual receives personalized care tailored to their unique needs. We offer a wide range of medical, dental, behavioral health, and preventive services, supported by a team of experienced professionals committed to improving community health outcomes. As a federally funded health center, we maintain Public Health Service deemed status, ensuring accountability and adherence to the highest standards of care. Our mission emphasizes accessibility, with sliding fee scales for qualifying patients and acceptance of Medicare, Medicaid, and most private insurances. We have expanded our services over the years to include telehealth, pharmacy, and outreach prevention programs, reflecting our commitment to innovation and community well-being.Our providers are recognized for excellence, including Million Hearts Hypertension Control Champion status from the CDC and Health Center Quality Meter awards. We prioritize evidence-based practices, continuous quality improvement, and community partnerships to deliver reliable, ethical healthcare solutions. Our administrative offices and multiple clinic locations ensure convenient access to services across Appanoose, Davis, Des Moines, Henry, Jefferson, Lee, Lucas, Monroe, Van Buren, Wapello, and Wayne counties. Through the River Hills Endowment Fund, we further support local patients by providing essential medical resources and financial assistance for those in need.
Services
Medical Services
Dental Care
Behavioral Health
Pediatrics
Telehealth Visits
Pharmacy Services
Womens Health
Preventive Care
Outreach Programs
Dental Hygiene
Details
- Year established: 2000
Highlights and features
- 24/7 triage nurse access for urgent medical needs
- Sliding fee scale based on federal poverty guidelines
- Multidisciplinary team of PCMH-accredited providers
- Telehealth services for remote patient consultations
- Federally funded health center with PHS malpractice protection
Associations and certifications
- National Committee for Quality Assurance (NCQA)
- Centers for Disease Control and Prevention (CDC)
- Health Resources & Services Administration (HRSA)
What people say
Compassionate staff
Affordable care
Comprehensive services
Accessible locations
Caring providers
Services
Medical Services
Our medical services provide comprehensive primary care for adults and children, including preventive screenings, chronic disease management, and specialist referrals. We offer immunizations, lab testing, and radiology services with experienced nurse practitioners. Patients benefit from coordinated care through our Patient-Centered Medical Home accreditation, ensuring personalized treatment plans and continuous health monitoring.
Dental Care
Dental clinics in Ottumwa, Richland, and Centerville deliver preventive and restorative care for all ages. Services include cleanings, fillings, extractions, and dentures performed by licensed dentists and hygienists. We emphasize oral health education to prevent complications and promote overall wellness. Our team uses modern techniques for cavity prevention and periodontal disease management while maintaining strict infection control protocols.
Behavioral Health
Behavioral health services address mental health and substance abuse issues through individual and group therapy. Our licensed therapists provide evidence-based treatments including cognitive behavioral therapy and medication management. Specialized programs include play therapy for children and substance abuse counseling. Confidential services are available at four locations with both in-person and telehealth options for patient convenience.
Pediatrics
Pediatric services focus on children's health from infancy through adolescence. We offer well-child visits, immunizations, developmental screenings, and treatment for acute illnesses. Our pediatricians and nurse practitioners provide sports physicals and vision screenings while monitoring growth milestones. Telehealth options ensure timely access to care for common childhood conditions and parental concerns.
Telehealth Visits
Telehealth services enable remote consultations through secure video connections for non-emergency medical issues. Patients can access providers for follow-up appointments, medication management, and initial assessments from home. This service reduces travel requirements while maintaining continuity of care through encrypted communication platforms that comply with HIPAA privacy standards.
People
John Wilson
Pediatrician/Chief Medical Officer
Dr. Wilson has served as Chief Medical Officer since 2010, providing pediatric care and overseeing clinical operations. He leads our commitment to quality improvement initiatives while maintaining active patient care.
Cassie Dunlavy
Family Practice Nurse Practitioner
Cassie Dunlavy joined RHCHC in 2017, delivering comprehensive family practice care in Ottumwa. She focuses on preventive medicine and chronic disease management for patients of all ages.
Brian Simmons
Therapist/Behavioral Health Director
As Behavioral Health Director since 2011, Brian Simmons oversees mental health services and leads a team of 25+ providers across four locations. He specializes in integrated behavioral health approaches.
Ken Jones
Dentist/Dental Director
Dr. Ken Jones has directed dental services since 2006, expanding access to comprehensive oral care across three clinics. He supervises a team of dentists and hygienists providing both preventive and restorative treatments.
Susan Turner
Gynecology Nurse Practitioner
Susan Turner has specialized in women's health since 2007, offering gynecological exams, family planning services, and reproductive health counseling at our Ottumwa location.
Questions
What services does River Hills offer?
We provide medical, dental, behavioral health, pediatrics, telehealth, pharmacy, and preventive care services across 12 locations in Southeastern Iowa.
Do you accept uninsured patients?
Yes, we offer a sliding fee scale based on federal poverty guidelines for uninsured patients and those with financial hardships.
Are telehealth appointments available?
Yes, we offer secure telehealth visits for non-emergency medical consultations using video conferencing technology.
What insurance plans do you accept?
We accept Medicare, Medicaid, and most private insurance plans while providing affordable options for uninsured patients.
How can I schedule an appointment?
Call any of our clinic locations during business hours or use our online MyChart portal for appointment requests.
Is after-hours care available?
Our triage nurse service is available 24/7 for urgent medical concerns when clinics are closed.
Reviews (6)
Astro Raph
Jul 12, 2021
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They couldn't help me and I wasted a ton of time and money to drive and see them for what turned out to be nothing. So they get 1 star.
Cassandre Simmons
Jul 11, 2021
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Very helpful staff, from medical to behavioral health. They treat you like a human being and not just a case.
Prometheus Jefferson
Jun 22, 2021
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Absolutely clueless. They have no idea what they are doing. Total clown shoes. The lunatics are running the asylum indeed.
Devil'S. Child
Jun 22, 2021
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They either don't listen to their patients or they simply don't care. Either way an absolutely awful experience. Not recommended.
Emily Rupe
Oct 01, 2019
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The wait time is ridiculous to see the doctor I always end up waiting more than 30 minutes, sometimes an hour! The therapist generally gets me in within 15 minutes.
Jessica W.
Jun 30, 2019
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I've never had issues with them. The behavior health is one of the best areas of the hospital. They are soo busy and still handle it beautifully, great doctors employed for them. I've had nothing but great experiences in the mental and regular medical, mental health, and women's side of things. Thank you for being a part of my life.
