Business Details
50+ Years
experience
Your Trusted Mazda Dealership in Urbandale, IA
Ramsey Mazda Parts Department has been a trusted automotive dealership in Urbandale, Iowa since 1946, offering a comprehensive range of services including new and certified pre-owned vehicle sales, factory-authorized maintenance, and genuine parts distribution. As part of Lithia Motors, one of America's largest automotive retailers, we combine decades of local expertise with national resources to deliver exceptional customer experiences. Our state-of-the-art facility features a modern showroom with the latest Mazda models, an expanded service center with certified technicians, and a parts department stocked with genuine Mazda components.We prioritize customer satisfaction through transparent pricing, competitive financing options, and a zero-pressure environment. With convenient access from Des Moines, Ankeny, and Ames, our team provides personalized assistance for vehicle purchases, service appointments, and parts inquiries while maintaining a commitment to community engagement and automotive excellence.
Services
New Vehicle Sales
Certified Pre-Owned Vehicles
Auto Service & Repair
Genuine Parts Distribution
Financing Options
Details
- Year established: 1946
Highlights and features
- We offer Mazda-certified technicians with factory-trained expertise
- Our state-of-the-art facility includes a modern service center and parts department
- Competitive financing options through major lenders with personalized support
- Expanded service hours for customer convenience
- Award-winning customer satisfaction since 1946
Services
New Vehicle Sales
Ramsey Mazda Parts Department offers the complete lineup of new Mazda vehicles including the CX-30, CX-50, CX-5, CX-70, CX-90, Mazda3, and MX-5 Miata models. Our sales team provides personalized guidance through trim levels, configurations, and financing options. We maintain an extensive inventory of the latest Mazda models with factory-backed warranties and technology packages to meet diverse driving needs in the Urbandale area.
Certified Pre-Owned Vehicles
Our certified pre-owned Mazda program provides inspected vehicles with extended warranties and roadside assistance. We offer a selection of late-model Mazdas and other brands with transparent pricing and financing options. Each certified vehicle undergoes rigorous inspection standards to ensure reliability while maintaining affordability for budget-conscious buyers in Des Moines and surrounding communities.
Auto Service & Repair
Ramsey Mazda Parts Department's service center features Mazda-certified technicians and specialized diagnostic equipment for all makes and models. We provide oil changes, tire rotations, brake repairs, and complex diagnostics using genuine parts. Our facility accommodates routine maintenance and major repairs with convenient scheduling options, shuttle service, and amenities for waiting customers in our expanded service center.
Genuine Parts Distribution
The parts department supplies genuine Mazda components and accessories for vehicle maintenance and customization. Our inventory includes performance parts, styling upgrades, and essential replacement components. Technicians and DIY customers receive expert guidance to ensure proper part selection while maintaining vehicle warranty compliance and long-term reliability for Mazda owners in central Iowa.
Financing Options
Our finance team connects customers with competitive loan and lease programs through major lenders. We offer online pre-qualification tools and personalized rate comparisons to simplify vehicle purchases. With experience handling various credit profiles, we provide transparent financing solutions for new and used vehicles while minimizing paperwork and approval timelines for Des Moines area drivers.
Questions
What Mazda models are available at Ramsey Mazda?
We carry the complete Mazda lineup including CX-30, CX-50, CX-5, CX-70, CX-90 SUVs, Mazda3 sedans/hatchbacks, and MX-5 Miata convertibles. Special order options are available for specific configurations.
Do you service non-Mazda vehicles?
Yes, our service center has equipment to maintain and repair all makes and models, though we specialize in Mazda vehicles with factory-certified expertise.
What financing options exist for first-time buyers?
We offer special programs for first-time buyers including low down payment options and credit-building loans through our partnerships with major lenders.
Are service appointments available outside regular hours?
We offer extended service hours Monday-Thursday until 8:00 PM and Saturday availability. Emergency roadside assistance is available through Mazda's network.
Do you accept trade-in vehicles?
Yes, we provide free trade-in evaluations and accept all vehicle types toward new or used Mazda purchases. Our finance team helps maximize trade-in value during the purchasing process.
Reviews (6)
Ronda Christensen
Dec 23, 2021
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Rodney Elam! Salesman who continues with stellar customer service after the purchase has been made. Thank you for standing by your word multiple times and helping us communicate effectively to get our car repaired, serviced. Thank you!
Chris Matthews
Sep 26, 2021
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I worked with Ross Jarzembowski on a recent purchase. I had been in contact with several sales consultants before I found the car I purchased from Ramsey. Ross was responsive, friendly, and very accommodating. I drove 5 hours to get to the dealership and I don't regret it a bit. I'll check out Ramsey again the next time I'm in the market for a vehicle.
Jonathan Quinn
Aug 16, 2021
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I'm the resident car expert for friends and family and recently brought a few friends to check out CX-5s at Ramsey Mazda. Most recently I was interrogated and questioned about by intent by my salesperson and was accused of wasting their time. After speaking with the manager I was told that I was still welcome to come in, but they would not conduct business with me when helping with the sale for friends and family. We've purchased a vehicle from the dealership before and have tried many other times as well.
Jody King
Jun 18, 2021
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Thank you Ramsey Mazda and Jeremy Medeiros for introducing me to the CX30. It is a gem! It is the perfect size for this retired nurse and soon to be grandma! This car was put to the test less than three hours after driving it off of the lot. We had to brake and swerve to avoid a stopped car in the passing lane of a highway. My husband was impressed with how it responded and handled in an emergent situation.
Mary Warren
Jun 16, 2021
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Bought my CX5 3 months ago and I really like the car. The only negative has been that the cargo carpet area got badly scratched by sliding a new suitcase (with no rough edges) across it. This should be considered normal wear for a cargo area. When I spoke to the sales manager he didnt even come out to look at the damage and said there was nothing he could do for me. I ended up buying a $90 all weather cargo mat to cover the damage but was disappointed with the response from the manager.
Marie Jurgensen
Apr 16, 2021
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Travis was such a pleasure to work with! Being a woman I HATE buying cars because I feel like the sales people are always so pushy. But this was honestly the best experience I've ever had. Travis wasn't pushy at all, his manager David was great and to the point. Nick the finance manager was so friendly and easy to work with also. Thank you guys SO much!!! I love my new equinox and greatly appreciate all of your help!
