Ripple Management

I've lived here for almost 2 years, and Ripple Management is one of the most friendly and reliable property managers I've ever worked with.
The office staff are great to work with, and maintenance requests are responded to quickly and efficiently.

I’ve lived in a Ripple property for 6 months now. So far they have been very responsive to the (very few) issues that have arisen. For example my Thermostat broke and they had it fixed within a few hours of calling. They text you directly to ask you permission to enter which is a huge improvement from MPM in my opinion. They even changed a day for scheduled maintenance so that I could be around. I value my privacy and I don’t enjoy strangers coming into my home when I’m not around. They’ve been awesome in that respect they really try not to bother you. The property is kept up pretty well

I wasn't going to leave a review, until I noticed people online talking about how you're trying to cover up the company wide cockroach issue. Maybe if you actually got rid of them instead of pushing them from one apartment to the next, we wouldn't all we talking about your company this way. I'm tired of getting re-infested every 4 months because someone next to me finally called you again. If I could afford to move into a nicer place I would. Yes, many of the Ripple properties have cockroaches, mine included in Fitchburg.
Edit: acting like their tenants at different properties don't talk together

Update: We're apparently being retaliated against. We've been begging for two weeks for someone to come and do something about the bees that have made a nest inside the door frame. Every time we walk outside our back door, we get stung. We can't use the door. Today, someone rushed over here at the drop of a hat to check the neighbors' water pressure. Yet no one will respond to our voicemails, text messages and repair requests.
Unfortunately, the property manager sends threatening, condescending emails to the whole building saying that people will be evicted if they remove move a shoe rack that

Positive: Professionalism, Responsiveness
I lived here for more than a month and have had no problems besides a minor key issue, which they’ve fixed fast. Application was fast and easy, same with signing the lease! I love living here and highly recommend it.

Management responded promptly and resolved our concerns about radon. Routine maintenance is also handled quickly. The online resident portal is also very user friendly. Ripple is the first rental management company we have had positive experiences with. A big thank you to Mr. Ripple, Eric, and the whole crew :)

We have been renting from Ripple for 8 years. They take great care of they’re property. They are very quick to come out and fix any maintenance item. We are leaving because they have an awesome program to help you get into your own home. Eric in they’re real estate department has been very professional and returns all communications immediately. He found us a beautiful home within our budget, and even helped us find affordable financing. Thanks for 8 years to an incredible team.

Were currently renting with Ripple Management. We had to move during the peak of the corona-virus closures in April/May. Our previous company we were renting with would not work with us at all and we had to be out at the end of April. Ripple was able to work with us, and was easy to communicate with, and was able to get us in the new apartment a week early. It lifted a huge burden off our shoulders. The online application process was also super easy. Maintenance is also very prompt and no charge for the service. (Our previous apartments charged us whenever maintenance had to come... which was insane

We had a very stressful timeline to find a new living situation while our home is being renovated, and Phil from Ripple came through for us on so many levels. He rearranged his schedule to make sure we could see as many properties as possible in a short amount of time, and was very honest and flexible in working with us to meet our needs. We ended up in a great rental and are loving it. We wrote in about a minor issue with our kitchen sink and someone stopped by same day to take a look at it. They don't forget about you once you've signed a lease, they really do make sure that you are comfortable

From the very beginning of my phone call to start the application process to now, the third week living at one of Ripples properties, had gone so well. The responsiveness of Phillip and maintenance staff at their company has been great! It was a very busy time of the year to move and any issues they arose were promptly corrected. I'm am very happy to be residing in one of Ripples properties and feel that I will continue to enjoy it into the future.

Great rental agency. I rented a place through these guys and they were great the entire time. The only reason why I gave 4 stars is because their website says showing 7 days a week but, when I called for a Sunday showing they said they weren't able too. I get it but, if you can't actually do showing 7 days a week don't put it on your website. Easy communication through texting. They have a solid App that you can manage your account and maintenance requests. And an easy digital lease set up. Be mindful that their office is a bit out of the way and hard to find. But solid company

Ripple Management put an ad up on Craigslist recently for an apartment and listed dogs and cats as being allowed, and even confirmed that with me via email when I told them I had a dog. I had an appointment set up to view the apartment today, and an hour after the confirming the appointment I received a call saying that dogs are in fact not allowed in that unit. If Ripple doesn't even have their stuff together enough to show an apartment, I would be loath to expect them to be competent managers in actually renting an apartment. Very disappointed.

A seven year "fix" to constant leak: A CHILDS SWIMMING POOL SLIPPED ABOVE A DROPED CEILING- dumped monthly. This is my funniest most bizzare but true landlord story in 60 years of life. My rooming house there was a first floor apartment below the upstairs bathroom that leaked almost on a daily time frame. They decided that scince the property was in the town of Madison with no building inspector they would not do any thing to fix it. So the Three Stuges at ripple management hatched this great fisade. Funnier still they stand straightfaced as each new victim comes to rent the room filled

Just entered my 7th year at one of Ripple's properties and all in all, the experience year after year has been positive. First and foremost, when maintenance issues in my apartment have come up, they have ALWAYS been dealt with within 24 hours, if not the same day. I have even given their men open access without needing to call me first. I trust them that much. This property is extremely quiet at all hours. I credit that to the screening process. Nice, friendly tenants year after year.The resident manager is meticulous about the property. He can be found any afternoon or weekend fussing over

VERY Unprofessional

I didn't even get to see the apartment and this management company left a bad taste in my mouth. I called and scheduled an appointment for a showing on a Saturday, then got a call back from a lady named Char to reschedule for a weekday. She asked if I could meet her at 5pm but I explained I would have to travel from across town and with rush hour traffic I would feel better saying 5:30pm. She said she would write me down for 5:15pm and she would wait for me. I arrived at the property at 5:25pm and no one was there. I called the office and said I was at the property