Business Details
34 Years
experience
Emergency
services
Your Trusted Healthcare Provider in Northwest Florida
Founded in 1992, our organization began as a small outpatient clinic and has grown into a network of 14 care sites across Escambia and Santa Rosa counties. We are a Federally Qualified Health Center (FQHC) and Patient Centered Medical Home (PCMH) dedicated to providing accessible, high-quality healthcare to all individuals regardless of their ability to pay. Our team of experienced healthcare professionals offers comprehensive services including primary care, behavioral health, dental care, and women's health. We maintain Federal Tort Claims Act (FTCA) deemed status, ensuring our patients receive care under federal protections. Our leadership team brings decades of combined experience in community healthcare, and we are governed by a board of local community members committed to our mission.We offer a sliding fee scale and flexible payment plans to ensure affordability, and we provide interpretation services for patients with limited English proficiency. Our after-hours nurse line and walk-in care options demonstrate our commitment to meeting the community's urgent healthcare needs. Recognized for clinical excellence through awards and partnerships, we continue to expand our services to better serve the Pensacola Bay Area. Our values of dignity, quality, compassion, and community guide every aspect of our care delivery model.
Services
Adult & Family Care
Behavioral Health
Women's Care
Pediatric Care
Dental Services
Walk-In Care
Pharmacy Services
Lab & X-Ray
Mammography
Virtual Counseling
Details
- Year established: 1992
Highlights and features
- We offer a sliding fee scale based on income and family size
- Our FQHC status ensures federal malpractice protections for patients
- 14 convenient locations serving Escambia and Santa Rosa counties
- After-hours nurse available for urgent medical consultations
- Interpretation services available for limited English proficient patients
Associations and certifications
- Federally Qualified Health Center
- Patient Centered Medical Home
- Community Centered Health Home
Services
Adult & Family Care
Our Adult & Family Care services provide comprehensive primary healthcare for patients of all ages. We offer preventive care, chronic disease management, and acute illness treatment through both scheduled appointments and walk-in visits. Our team of board-certified providers delivers personalized care plans tailored to each patient's unique health needs.
Behavioral Health
Our Behavioral Health & Wellness services address mental health and substance abuse disorders through individual and group therapy sessions. Our licensed clinicians specialize in treating anxiety, depression, trauma, and addiction using evidence-based therapeutic approaches. We also offer specialized opioid addiction support through our CORE distress services.
Women's Care
Women's Care services include comprehensive gynecological care, prenatal services, and postpartum support. Our providers offer annual exams, family planning, and specialized care for reproductive health concerns. We maintain mammography services at select locations for preventive breast cancer screening.
Pediatric Care
Our Pediatric Care services address children's healthcare needs from infancy through adolescence. We provide well-child exams, immunizations, and treatment for acute and chronic conditions. Our pediatric specialists offer developmental screenings and coordinate care with school-based health programs for comprehensive child wellness.
Dental Services
Dental Care services include preventive and restorative treatments for patients of all ages. Our dental team provides cleanings, fillings, extractions, and emergency dental care. We emphasize preventive education to promote lifelong oral health habits and maintain specialized pediatric dental services.
People
Chandra Smiley
Chief Executive Officer
Chandra Smiley has served as CEO since 2014 after joining as a Social Worker in 2007. She brings extensive community healthcare experience and leads our mission-driven organization with a focus on expanding access to underserved populations.
Athena Durant
Chief Financial Officer
Athena Durant manages all financial operations with over 15 years of healthcare financial management experience. She oversees accounting, audit, treasury, and corporate finance functions for our multi-site health center network.
Natasha Howard
Chief Operating Officer
Natasha Howard directs daily operations as Chief Operating Officer. With her background in health information management, she ensures efficient delivery of services across our 14 care locations while maintaining regulatory compliance.
Dr. Joseph Klawitter
Chief Medical Officer
Dr. Joseph Klawitter serves as Chief Medical Officer and Director of Pediatrics. Board-certified in pediatrics, he specializes in pediatric gastroenterology and asthma management, bringing clinical expertise to our medical leadership team.
Dr. George Smith
Physicians Liaison Officer
Dr. George Smith has served as Physicians Liaison Officer since 1994. A board-certified family medicine physician, he facilitates communication between our clinical staff and community providers to coordinate patient care effectively.
Questions
What services does Community Health Northwest Florida offer?
We provide primary care, behavioral health, dental services, women's health, pediatric care, and pharmacy services through 14 locations in Northwest Florida.
Do you accept patients without insurance?
Yes, we offer a sliding fee scale based on income and family size for uninsured patients, ensuring affordable access to quality healthcare services.
Are evening or weekend appointments available?
Our main walk-in clinic offers extended hours until 8pm weekdays and 6pm weekends for urgent care needs.
How can I schedule an appointment?
Call any of our locations during regular business hours or use our online patient portal to schedule appointments with primary care providers.
Do you offer language interpretation services?
Yes, we provide professional interpretation services for patients with limited English proficiency at no additional cost.
What should I do in a medical emergency?
For life-threatening emergencies, call 911 immediately. Our after-hours nurse line can assist with urgent medical questions when clinics are closed.
Reviews (1)
Louise Videau
Oct 05, 2021
Report
What a great community service to have a clinic next to Waterfront Mission. This is so helpful to the people who are in the area with no transportation to get to a doctors appointment. The staff at the clinic is wonderful. Ryan Bianco is very caring and knowledgable.
