Business Details
Your Trusted Flooring Experts in San Rafael, CA
Rafael Floors has been serving Marin County homeowners and businesses for over six decades, establishing itself as a trusted leader in flooring solutions. Our 5,000-square-foot showroom offers an extensive selection of premium flooring options, including hardwood, carpet, vinyl, laminate, and natural materials from top manufacturers like Armstrong, Shaw, and Mannington. Our professionally trained staff is committed to providing expert guidance, ensuring customers make informed decisions tailored to their specific needs. With in-house installation teams and hardwood refinishing services, we deliver end-to-end solutions that prioritize quality and durability. Recognized as Pacific Sun's Best of Marin Carpet 13 times and Hardwood seven times, our award-winning customer service reflects our dedication to excellence.We pride ourselves on transparency, offering free estimates and a satisfaction guarantee backed by 82+ 5-star Yelp reviews. Our decades of experience, combined with partnerships with industry-leading brands, allow us to provide flooring solutions that enhance both residential and commercial spaces. Whether you're seeking luxury vinyl planks for a kitchen or wool carpets for a living room, our team ensures seamless service from selection to installation. We remain committed to community engagement, supporting local initiatives like StreetSmarts, while maintaining our reputation as Marin County's premier flooring destination.
Services
Hardwood Flooring
Carpet Installation
Vinyl Flooring
Laminate Flooring
Natural Flooring
Hardwood Refinishing
Flooring Samples
Showroom Consultation
Professional Installation
Wool Carpets
Highlights and features
- We have over six decades of experience in flooring solutions.
- Our 5,000 sq-ft showroom offers extensive product selections.
- We offer professional in-house installation services.
- Award-winning customer service with 82+ 5-star reviews.
- We provide expert guidance and product knowledge for informed decisions.
What people say
Real customer service
Attention to detail
Terrific follow-up
Award-winning service
Top quality products
Services
Hardwood Flooring
Our hardwood flooring options combine timeless elegance with modern durability. Featuring prefinished solid and engineered planks from brands like Kahrs and Mullican, these floors resist wear and can be refinished. Ideal for enhancing home value, our selections cater to traditional and contemporary aesthetics while offering easy maintenance through UV-cured finishes.
Carpet Installation
We provide premium carpet installation using high-performance fibers like Stainmaster and Shaw Evertouch. Our solutions balance comfort and durability, with stain-resistant options suitable for active households. From wall-to-wall installations to area rugs, our team ensures precise fitting and expert guidance on fiber choices to match your lifestyle and decor preferences.
Vinyl Flooring
Our vinyl flooring collection offers water-resistant solutions for kitchens, bathrooms, and high-traffic areas. Featuring Mannington and Armstrong products, these floors mimic natural materials while providing easy maintenance. With 12-foot wide rolls for seamless installations and warranties tied to price tiers, we deliver both style and practicality for modern homes.
Laminate Flooring
Durable laminate flooring options from Armstrong and Quick Step replicate wood and stone aesthetics without requiring waxing or refinishing. Designed for active households, these scratch-resistant floors feature aluminum oxide surfaces and come with wear warranties. Our selection spans formal to contemporary styles, ensuring compatibility with diverse interior designs.
Natural Flooring
Sustainable natural flooring choices include bamboo, cork, sisal, and seagrass. These materials provide unique textures and environmental benefits, from renewable resources to hypoallergenic properties. Ideal for eco-conscious consumers, our natural options combine functionality with organic beauty, suitable for both residential and commercial spaces seeking biophilic design elements.
People
Steve Villa
Owner
Steve Villa leads Rafael Floors with a commitment to exceptional customer service, raising industry standards through personalized solutions. His expertise in flooring selection and installation has earned the business multiple Pacific Sun awards and long-standing community trust.
Questions
What flooring options do you offer?
We provide hardwood, carpet, vinyl, laminate, and natural flooring from top brands like Armstrong, Shaw, and Mannington. Our showroom features samples and full installations for residential and commercial spaces.
Do you provide professional installation services?
Yes, our trained in-house team offers end-to-end installation services for all flooring types, ensuring precision and durability from selection to final placement in Marin County homes and businesses.
What are your showroom hours?
Our San Rafael showroom is open Monday-Friday 9 AM-4 PM, Saturday 10 AM-3 PM. We're closed Sundays and major holidays. Appointments can be scheduled by phone.
Do you offer hardwood refinishing?
Yes, we provide hardwood refinishing and repair services to restore existing floors, enhancing durability and appearance while extending their lifespan for Marin County homeowners.
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Reviews (6)
Mary Valente
Dec 01, 2021
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This was not our first time working with Rafael floors but the first time for a refinishing job. Owner Steve was very easy to work with; came to our home in a timely manner to check out the job, measure etc. Since I was concerned that refinishing might not work for the engineered floor he came back with his long-time refinisher and they determined that there would be enough wood for one time refinishing. I wouldn't have trusted the job to just anyone; a little too much sanding and you'd hit the subfloor. But given the Sander's experience, I felt confident. The price was the best of three places
Victoria Chen Norland
Oct 29, 2020
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Rafael Floors was recommended to me from my realtor and Im glad to have found them. Their prices were competitive compared to other vendors in the area. Jennifer helped walk me through different types of flooring, and Steve was incredibly knowledgeable and easy to work with, especially to get a price that worked for our budget. He kept us updated on the expected delivery of our hardwood floors and helped manage an issue when some boxes arrived damaged. Now having dealt with a number of vendors for our house, I recognize how pleasant it was to work with Steve and Rafael Floors as a whole. I would
Lisa Fletcher
Nov 21, 2019
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Great selection of carpets. Stella customer service before and years after installation. Highly recommend.
Jill Daniels
Oct 11, 2019
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I would not support this business! The owner of San Rafael Floors, Steve Villa, hired someone that is not licensed to drive, yet allowed him to use a company vehicle. This speaks volumes on his ethics and values. Because he allowed his employee without a Drivers License to drive his company vehicle, I am dealing with a nightmare accident claim. The DL produced at the scene and only one he has issued was from El Salvador (date on DL 2009) and proof of insurance for San Rafael Floor truck was expired 2013). CHP and police refused to come because there were no injuries or hazards blocking the road
Lydia Tuveson
Jul 27, 2019
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I had wood floors in three bedrooms and a hallway redone by Rafael Floors and couldn't be more pleased. They also added new flooring to a bedroom and it matched the current flooring flawlessly. They moved my furniture out and back in again and made it all look easy. I am very happy with their work, Jack's estimation and insights about my floors and glad to recommend them to all.
Shannon Lottmann
Jul 08, 2018
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This is going to sound like an advertisement but thats because they did everything right. The store is easy to navigate and I didnt have to go looking for someone who worked in the flooring department for help or risk talking to someone who normally sells paint. The sales people were helpful but not intrusive and at least on the items we looked at, the prices were very clear, comparable to other places we had shopped, and included the price of installation. They have their own teams of installers, so we werent dealing with outside contractors for the installation. Our installers, Arturo
