Business Details
Your Trusted Real Estate Partner in San Antonio
We are your dedicated real estate partner serving San Antonio and surrounding communities including Helotes, Balcones Heights, Leon Valley, Alamo Heights, Somerset, Castroville, Boerne, Selma, Cibolo, and Von Army. Our team of licensed Realtors brings decades of combined experience in new home sales, pre-owned home transactions, property management, rentals, foreclosures, and farm/ranch land sales. Specializing in both residential and investment properties, we serve military and civilian relocating clients while prioritizing client satisfaction.Our property management division offers comprehensive services including 5-point tenant screening, lease compliance, financial reporting, and maintenance coordination backed by 30+ years of expertise. We leverage advanced marketing strategies across 200+ platforms including MLS, Realtor.com, and military-focused websites to maximize exposure. Our commitment to professional development ensures compliance with evolving Texas property regulations while delivering stress-free transactions through personalized guidance and transparent communication.
Services
Home Sales
Property Management
Rental Services
Tenant Screening
Investment Properties
Foreclosure Assistance
Farm Land Sales
Military Relocation
Market Analysis
Lease Management
Highlights and features
- 30+ years combined property management experience with comprehensive services
- 5-point tenant screening process for reliable occupancy
- 1988-established team with Texas-specific market expertise
- Full-service marketing across 200+ real estate platforms
- Dedicated support for military and civilian relocation needs
Associations and certifications
- Texas Real Estate Commission
Services
Property Management
Our property management services ensure maximum return on residential investments. We handle tenant screening, lease agreements, financial reporting, and maintenance coordination for local and out-of-state owners. With 30+ years of experience, we maintain compliance with Texas property regulations while minimizing owner responsibilities through comprehensive care programs including annual inspections and market analysis.
Home Sales
We specialize in residential home sales with expert market positioning strategies. Our Realtors provide comparative market analysis, home staging advice, and multi-channel marketing through 200+ platforms including MLS and Realtor.com. The team supports sellers through every transaction phase from listing to closing with transparent guidance on pricing and contract negotiations.
Rental Services
Our rental services connect tenants with quality residential properties across San Antonio. We offer property marketing through military websites, online listings, and print media while managing tenant applications, lease compliance, and ongoing property maintenance. The program includes eviction processing and regular property inspections to protect owner investments.
Tenant Screening
Our 5-point tenant screening process includes employment verification, income assessment, rental history checks, credit analysis, and criminal background investigations. This thorough evaluation helps property owners secure reliable tenants while reducing potential risks. The process complies with Texas property regulations and fair housing standards.
Investment Properties
We guide clients in acquiring income-generating properties with strategic market positioning. Our team provides market analysis, financing options, and property management integration for investment properties. Services include identifying growth areas, rental potential assessment, and long-term portfolio development strategies tailored to individual investor goals.
People
Mary Ellis
Broker, Property Manager
Licensed since 1988 and property management specialist since 1992, Mary combines 30+ years real estate experience with deep San Antonio market knowledge to lead our brokerage operations.
Melvin McNeal
Realtor, Office Manager
With 35+ years in real estate sales since 1988, Melvin serves as designated supervisor guiding clients through seamless residential transactions while managing daily office operations.
Jennifer Oropeza
Realtor Assistant
Licensed since 2017, Jennifer supports property management and sales operations with her organizational expertise, ensuring smooth client interactions and documentation processes.
Marco Tenorio
Realtor
Since 2014, Marco has been helping clients achieve real estate goals, leveraging local market knowledge to connect buyers with ideal properties across San Antonio's diverse neighborhoods.
Viola Vasquez
Realtor
With 18 years experience since 2005, Viola specializes in residential transactions, providing personalized guidance through every stage of the buying and selling process.
Questions
What real estate services do you offer in San Antonio?
We provide home sales, property management, rental services, investment property guidance, and foreclosure assistance across San Antonio and surrounding areas.
How does your property management program work?
Our program includes tenant screening, lease management, financial reporting, maintenance coordination, and annual market analysis to maximize investment returns.
Do you help with selling homes?
Yes, our Realtors offer comparative market analysis, strategic pricing, multi-platform marketing, and transaction support from listing to closing.
What areas do you serve?
We operate in San Antonio plus Helotes, Leon Valley, Alamo Heights, Somerset, Castroville, Boerne, Selma, Cibolo, and Von Army areas.
Reviews (4)
Isaac McCray
Nov 21, 2020
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Please review the BBB complaint on this company as they have deleted my previous reviews and comments below are misleading. They tried to muscle me into staying in a contract until they could sell the house . As Mary points out I closed on a new house after providing military orders and had to get a JAG involved as she didn't want to honor them, therefore I had no motive to be upset as I was trying to get out my lease. I can provide emails and documentation showing her trying to settle on a side agreement until she could sell the house. Very unethical practices I truly hope she has learned and
Avis W.
Mar 22, 2019
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We rented through them for over a year and called several times at the beginning about the dishwasher which was disgusting and did not properly work. We were told on the phone that the owners could not afford to buy a dishwasher at this time, but if we wanted to we could put our own dishwasher in. We bought a new dishwasher and put the broken one in the garage. When we go to move out we took our dishwasher out and left the broken one in the garage. Then we get our final walk through results and are told we are being charged $315 for the dishwasher. At the same time we had the carpets cleaned and
Rene Gutierrez
Jul 18, 2018
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I don't know where to start, hands down worst reality company in the world, when you deal with them it's like your dealing with the devil, stayed one year so my contract was over so now it was month to month gave them two month notice said they will find another renter, they found one in two weeks, told me to make sure the house is really clean,gave me one week to leave, I packed like a professional and moved, came back and wife and I cleaned that house spotless, even cut the grass, washed all windows, called them that the house was ready, they said will send you the deposit, cool!, one month later
Jennifer Oropeza
Oct 28, 2017
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Mary Ellis, the owner of EM Ellis Realty is highly knowledgeable of all types of Real Estate and has over 20 years experience. I have learned a lot from her and from Melvin McNeal, the Manager. I'm extremely happy to work at EM Ellis Realty and know I'll continue to be successful there.
