Business Details
11 Years
experience
Expert Property Management Services in Bellevue, WA
We are a boutique property management company serving the Puget Sound region since 2015. Our team combines over 30 years of collective experience in the multi-family industry to deliver customized management solutions that maximize income potential for our clients. We specialize in tailored property management services that adapt to the unique needs of each asset, ensuring financial stability, maintenance excellence, and profitability. Our approach prioritizes scalable foundational services while maintaining close collaboration with clients to build upon established strategies. We serve Edmonds, Shoreline, Seattle, Bellevue, Redmond, Snoqualmie, Tukwila, Auburn, Renton, Tacoma, Puyallup, Aberdeen, Bremerton, Sequim, and surrounding areas.Our team invests in modern software solutions like AppFolio Property Manager to enhance operational efficiency and transparency. We maintain stringent tenant screening processes, prioritize property longevity through proactive maintenance, and provide comprehensive accounting services. Our weekly reporting system ensures clients stay informed about leasing activity, rent collections, and financial performance. As active members of industry associations including the National Apartment Association and Northwest Multiple Listing Service, we uphold professional standards and regulatory compliance. Our leadership includes seasoned professionals with decades of experience in portfolio management and real estate operations.
Services
Property Maintenance
Tenant Relations
Accounting Services
Online Portals
Capital Improvements
Market Analysis
Lease Compliance
Details
- Year established: 2015
Highlights and features
- We have over 30 years of combined experience in multi-family property management.
- Our customized management plans adapt to unique asset requirements.
- We serve 14+ cities across the Puget Sound region.
- Our team utilizes AppFolio Property Manager for operational transparency.
- We maintain compliance with HUD and state-specific tenant screening regulations.
Associations and certifications
- WA State Multi-Family Housing Association
- Rental Housing Association of WA
- National Apartment Association
- National Affordable Housing Association
- Commercial Brokers Association
- Northwest Multiple Listing Service
Services
Property Maintenance
We prioritize property longevity through immediate response to maintenance requests, regular inspections, and oversight of capital improvements. Our team coordinates with vendors and maintenance staff to ensure quality project completion. This service preserves asset value while maintaining tenant satisfaction through well-maintained living environments.
Tenant Relations
Our stringent tenant screening process ensures reliable residents while maintaining lease compliance. We manage tenant communications, address concerns promptly, and implement policies that balance owner and tenant needs. This approach reduces turnover and maintains stable occupancy rates across managed properties.
Accounting Services
We provide comprehensive bookkeeping, timely rent collection, and accurate tax documentation. Our financial reporting includes weekly activity summaries and detailed monthly statements. This service ensures property owners receive regular payments with complete transparency about income and expenses.
Online Portals
Our AppFolio Property Manager platform offers real-time performance insights and document access. Owners can view financial reports, work orders, and property metrics through secure online portals. This digital solution streamlines communication and decision-making for property management needs.
Market Analysis
We conduct regular market surveys to set competitive rental rates while maximizing income potential. Our marketing strategy utilizes multiple platforms connected to AppFolio and third-party resources. This service increases property visibility and attracts qualified tenants through targeted exposure.
People
Jeremiah Roberson
President & Designated Broker
Founded ICON in 2015 after 27 years of Seattle Metro real estate experience. Previously served as portfolio manager and VP for property management firms overseeing multi-family and mixed-use buildings.
Kali Van Wagenen
VP of Asset Management - South Sound Division
Manages asset performance across South Sound properties with expertise in optimizing investment returns through strategic property management initiatives.
Mercy Gregorio
VP of Operations & Managing Broker
Oversees daily operations and compliance while ensuring quality service delivery to clients and tenants across the managed portfolio.
Questions
What property management services do you offer?
We provide full-service management including tenant screening, maintenance, accounting, marketing, and regular performance reporting for residential and commercial properties.
Which areas do you serve?
We manage properties in Edmonds, Shoreline, Seattle, Bellevue, Redmond, Snoqualmie, Tukwila, Auburn, Renton, Tacoma, Puyallup, Aberdeen, Bremerton, and Sequim.
How do you handle tenant screening?
We use a rigorous screening process compliant with RCW 59.18 regulations, but do not accept reusable tenant screening reports for Seattle and Tacoma properties.
What technology do you use?
We utilize AppFolio Property Manager for operational efficiency, offering online portals for owners and real-time property performance tracking capabilities.
How long have you been in business?
ICON Real Estate Services was founded in 2015 by Jeremiah Roberson, who brings 27 years of Seattle Metro real estate experience to our operations.
