Business Details
Luxury Apartment Rentals in Texas
Established decades ago, Grassano Properties has emerged as a trusted leader in multi-family community management, delivering high-quality residential solutions across Texas. Our dedicated team combines personal service with modern technology to streamline the apartment search process, ensuring a seamless experience for every resident. With ownership of nine apartment communities and multiple commercial spaces in Lubbock and Beaumont, we maintain a steadfast commitment to excellence in property management. Every community adheres strictly to ADA regulations while promoting a culture of inclusivity and lawful activity.Through continuous investment in property maintenance, resident engagement programs, and digital service platforms, we create vibrant living environments that foster community connection. Our comprehensive online portal enables convenient access to rent payments, maintenance requests, and account management, reflecting our ongoing pursuit of innovation in property services. For over four decades, Grassano Properties has built its reputation on world-class customer service, transparent operations, and a genuine dedication to resident satisfaction.
Services
Apartment Rentals
Online Rent Payment
Maintenance Requests
Community Management
Commercial Leasing
Pet-Friendly Housing
Resident Portal Access
Digital Communication
Insurance Processing
Property Maintenance
Highlights and features
- Owner-operated management ensures direct accountability and quality control
- Centralized online portal streamlines rent payments and maintenance requests
- ADA-compliant communities with inclusive living environments
- Exclusive resident events and local gym access
- Complimentary internet and cable services available in select markets
What people say
Modern amenities
Responsive staff
Pet-friendly
Convenient online tools
Well-maintained grounds
Services
Apartment Rentals
We offer diverse apartment living solutions across multiple Texas communities with varying layouts and price points. Our properties feature modern amenities, pet-friendly policies, and ADA-compliant options. Each community provides unique benefits including exclusive resident events and local partnerships for enhanced living experiences.
Online Portal
Residents access a comprehensive digital solution for property management needs including secure rent payments, instant maintenance requests, and account management. The portal facilitates 24/7 communication with our team and offers insurance documentation processing for tenant convenience and security.
Community Management
We maintain ownership and direct control over all managed properties, ensuring consistent quality standards and responsive decision-making. Our approach combines experienced personnel with technological integration to optimize resident satisfaction and property value retention across all locations.
Maintenance Services
Dedicated maintenance teams provide prompt resolution for resident needs through both emergency and scheduled service options. Requests are processed directly from our digital portal with prioritization based on urgency and impact assessment for efficient resolution cycles.
Commercial Leasing
We offer commercial space rentals alongside residential properties in select locations. These spaces accommodate various business needs with flexible lease terms and support services, maintaining the same quality standards as our residential offerings while catering to commercial tenants' specific requirements.
Questions
What apartment communities does Grassano Properties manage in Texas?
We currently operate nine apartment communities across Lubbock and Beaumont, Texas, each offering unique features while maintaining consistent quality standards.
How can residents access maintenance services?
Residents can submit maintenance requests instantly through our secure online portal, which directly connects to our dedicated maintenance team for prompt response.
What digital tools are available through the resident portal?
Our portal provides 24/7 access to rent payment processing, maintenance requests, account management, insurance documentation submission, and direct communication with our team.
Are pets allowed in Grassano Properties communities?
Yes, we welcome pets in all our properties with designated pet-friendly areas, though specific size and breed restrictions may apply in certain communities.
How does Grassano Properties ensure ADA compliance?
All our communities strictly adhere to ADA guidelines through accessible unit designs, common area modifications, and staff training to ensure inclusive living environments.
What community-building initiatives does Grassano offer?
We organize monthly resident events, provide local gym access, maintain shared recreational spaces, and offer exclusive amenities to foster community engagement.
Videos
Reviews (7)
Diana A.
Jan 05, 2022
Report
I was going to avoid leaving a review because I had few positive things to say about Waterside Village but my partner and I just got a call today that the company sent us to collections after making NO attempt to contact us. We signed the lease without being able to see the place in person because of COVID (I was in CA and my partner in OK) and moved in at the beginning of August 2020. We closed on a house in April 2021 and started moving out slowly around May, once the semester was over. We continued to pay everything until our lease expired, received no deposit back and now they are trying to
Veronica Alvarez
Dec 24, 2020
Report
I don't know much about this place as far as renting from them, but i do know this place doesn't care about their employees. my fiancee just quit this place because they didn't treat him that great. after working for them for almost 4 years he finally got the courage to leave the place. after an issue that wasn't even his fault they moved him locations and being that we only have one car it caused a lot of problems with our schedules, his boss kept promising him a work van, but never got it looked at so he was using our family car for paint products, tile, etc. every weekend he had to unload his
Jacob Petrowski
Nov 10, 2020
Report
What is heaven on earth ? Everyones answer would be different except for those living at Grassano properties. We believe we found a little piece of heaven right here at oakridge apts . From a state of the art gym to a dip in the luxury pool that makes you feel as if you sun bathing on the islands of Fiji . They go above and beyond all covid guidelines to keep us all safe . The management team feels more like a second family that you picked not born into . They work close with you to make sure all problems are addressed in a timely manner . The maintenance crew works fast and responds to all
Travis Hughlett
Oct 14, 2020
Report
Looking for a place to rent, please look the other way for your own sake! In 5 yrs time, I watched Oakridge Apartments go down in quality of management, maintenance, and crime and theft. On the other side of things, theyve gone up on rent, and will do everything they can to keep from returning as much of your deposit back to you! I lived in many Apartments, especially in the 79424 area, and never experienced the rudeness, and being treated like a convict as oppose to a tenant! I always paid on time, ALWAYS, and cleaned this place just as good or better. Im lucky I got a few dollars back
Michael Wynkoop
Nov 10, 2019
Report
I recently worked for Grassano as maintenance as well as performed skilled labor repairing over 20 leaking ceilings and countless holes in the wall for the lowest pay rate in Texas. I was noticing on my check stubs that I was working well over 94 hours every two weeks and wasnt receiving any over time pay. After confronting management about and getting no solution I contacted Texas Payroll Commission for help and was immediately FIRED by Renee the maintenance supervisor; which is illegal termination. On top of being fired I was given a 3 day notice to vacate my apt at the Landing at Pinewood apts
Delilah Carrillo
Oct 26, 2019
Report
My husband and I have lived here at Lynnwood Townhomes in Lubbock, TX for two years and we move out in two months.THANK GOD! When we first moved in property management, maintenance, and even our neighbors were great! We had the best first year. This year, under new management, it seems the property has gone down completely. We had drug dealer neighbors( the police found drug paraphernalia, the windows were shot out, and were even searching for the neighbor tenants, their car had the windshield and windows busted out and tires slashed) they were just evicted a couple months ago. And there is non
Monica P.
Nov 27, 2018
Report
--
RENTER BEWARE! Hamlet Townhomes Beaumont TX After being hear a number of years and experiencing changes at this complex it's truly sad that the office handle's them shelves extremely unprofessional from the way they speak to you to the wording in correspondence very rude along with corporate as well The office workers are hardly there until close. The water bill is extremely high at times it's higher then your light bill. If other units have leaks you pay the price literally. They don't give notice when maintenance will be arriving only times you are aware is when Pest Control will be coming
RENTER BEWARE! Hamlet Townhomes Beaumont TX After being hear a number of years and experiencing changes at this complex it's truly sad that the office handle's them shelves extremely unprofessional from the way they speak to you to the wording in correspondence very rude along with corporate as well The office workers are hardly there until close. The water bill is extremely high at times it's higher then your light bill. If other units have leaks you pay the price literally. They don't give notice when maintenance will be arriving only times you are aware is when Pest Control will be coming
