Business Details
21 Years
experience
Emergency
services
Expert HVAC Installation & Repair Services in Maryland
Since 2005, Pinnacle HVAC has established itself as a trusted leader in the HVAC industry across the Greater Baltimore region. Our team of certified professionals brings decades of combined experience to every project, specializing in precision installation and maintenance of residential and commercial heating and cooling systems. We prioritize ongoing technical training to maintain expertise in emerging technologies like Mitsubishi ductless systems, ensuring clients receive cutting-edge solutions.Our reputation for authoritativeness stems from rigorous adherence to manufacturer specifications and industry best practices, supported by verifiable customer testimonials highlighting our reliability and technical proficiency. Trust is built through transparent communication, guaranteed service timelines, and a proven track record of resolving complex HVAC challenges in historic and modern properties alike.
Services
HVAC Installation
Air Conditioning Repair
Heating System Maintenance
Commercial HVAC Services
Mitsubishi Ductless Systems
Emergency HVAC Repairs
Preventative Maintenance Plans
Custom HVAC Solutions
Indoor Air Quality Assessments
System Replacement Consultations
Details
- Year established: 2005
Highlights and features
- We have over 15 years of experience in residential and commercial HVAC services.
- Our team consists of certified technicians with specialized Mitsubishi system training.
- We guarantee prompt service appointments within 24 hours of initial contact.
- Our installations include energy-efficient systems that reduce utility costs by up to 30%.
- We maintain a 98% customer satisfaction rate based on verified service reviews.
What people say
Quick reliable service
Best unit we've owned
Minimal historic home disruption
Monthly bills decreased
Professional sales team
Services
HVAC Installation
Our HVAC installation service ensures precise system sizing and code-compliant implementation for optimal performance. We specialize in both traditional ducted systems and modern ductless solutions, with expertise in historic property adaptations. Backed by manufacturer certifications and 20 years of regional experience, we guarantee minimal disruption and maximum efficiency for residential and commercial clients.
Air Conditioning Repair
We provide comprehensive air conditioning diagnostics and repairs for residential and commercial systems. Our technicians address common issues like refrigerant leaks, thermostat malfunctions, and compressor failures while identifying potential efficiency improvements. With 24-hour emergency service availability, we minimize downtime and prevent costly system failures through proactive maintenance recommendations.
Mitsubishi Ductless Systems
Our Mitsubishi ductless system installations deliver zoned temperature control with minimal structural impact. These high-efficiency units operate quietly while reducing energy consumption, ideal for historic homes and multi-zone commercial spaces. As certified Mitsubishi dealers, we ensure proper system configuration and integration with existing infrastructure for optimal performance and longevity.
Commercial HVAC Services
We design and implement commercial HVAC solutions tailored to specific business requirements, from restaurants to server rooms. Our specialists ensure proper system sizing to prevent energy waste and premature component failure. Services include VAV systems, packaged heat pumps, and custom exhaust solutions with ongoing maintenance programs to maintain operational efficiency and compliance.
Heating System Maintenance
Our seasonal heating maintenance checks optimize system performance while extending equipment lifespan. Technicians inspect ignition systems, thermostats, and air filters to prevent common winter failures. Regular maintenance reduces energy costs by up to 30% while improving indoor air quality through proper humidity control and allergen reduction in residential and commercial environments.
People
Nick Miller
President
Nick Miller leads Pinnacle with 20 years of HVAC industry experience, overseeing operations since its 2005 founding. He ensures technical excellence through rigorous technician certification programs and strategic equipment partnerships. His leadership focuses on maintaining the company's reputation for reliability and technical expertise across Maryland's residential and commercial markets.
Questions
What HVAC services do you offer for residential clients?
We provide complete residential HVAC solutions including system installation, repair, and maintenance. Our services cover traditional ducted systems, Mitsubishi ductless units, and emergency repairs for homes across Maryland.
Do you service commercial HVAC systems?
Yes, we specialize in commercial HVAC for offices, restaurants, and warehouses. Our capabilities include VAV systems, packaged heat pumps, and custom exhaust solutions with preventive maintenance programs.
Are financing options available for new HVAC systems?
We offer flexible financing options for residential and commercial HVAC replacements through approved partners, making energy-efficient upgrades accessible without upfront cost barriers.
What areas do you serve?
We serve the Greater Baltimore region including Dundalk, Mt. Washington, and Washington DC, providing both scheduled and emergency HVAC services within 24 hours of contact.
How can I schedule HVAC maintenance?
Schedule maintenance through our website's 'Request Appointment' form or by calling (410) 288-2020. We offer same-week appointments and seasonal maintenance reminders for existing clients.
What makes Pinnacle different from other HVAC companies?
Our certified technicians, Mitsubishi product expertise, and 98% customer satisfaction rate set us apart. We guarantee prompt service, written cost estimates, and system warranties that exceed industry standards.
Reviews (6)
Logan M.
Sep 05, 2021
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Critical:Value
They charged $150/hr for labor then sold replacement parts with a 600% markup. They charged me $120 for a capacitor that can be purchased anywhere for less than $20. Shameful price gauging. Do not hire.
Service:Repair AC
They charged $150/hr for labor then sold replacement parts with a 600% markup. They charged me $120 for a capacitor that can be purchased anywhere for less than $20. Shameful price gauging. Do not hire.
Service:Repair AC
Joe Siegel
Aug 18, 2021
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The technician named Josh was awesome he came out and looked at our Samsung units that were down when we had no AC. These are the type that hang on the walls because its an older house in Pasadena. He helped show us how to clean the filters and then gave us all our options after looking at all the units (4) in the house. Didnt feel ripped off or mislead and would happily use this service (with Josh requested again) anytime.
Jess Albins
May 14, 2021
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Our service technician was Jason incredible and I could not have had a better experience. He was so kind and thoughtful. He was on time with a joyful attitude, delightful to talk to, very professional, wore a mask the entire time and even showed me how to take care of my system as I am a new homeowner. He was expedient and very Respectful of my home. I never knew getting my AC done would be the thing to brighten my entire day. Im so pleased with the service I received and most certainly wont be calling anyone else. To have someone employed by a company that is that happy really tells you
Bryan Burkhardt
Jan 21, 2021
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What a refreshing experience this was. What started for us as the daunting task of having our heat pump replaced turned out to be one of the best decisions weve ever made. From the responsiveness of the office employees to the recommendations made by Nick, this experience was top notch. We were clueless as to what we NEEDED out of our heat pump. Nick broke it down and explained the process and pros and cons to replacing and upgrading the out dated and under sized unit. We also had a ductless unit installed in a large closet. This install changed the comfort of our upstairs hands down. What used
Chris Prender
Jan 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Pinnacle replaced 2 units in our home. Not only did they replace the units but suggested that we get all new duct work. Because of this our heating bill is half was it was before. All of the workers where nice and left our house cleaner then when they started each day.
Pinnacle replaced 2 units in our home. Not only did they replace the units but suggested that we get all new duct work. Because of this our heating bill is half was it was before. All of the workers where nice and left our house cleaner then when they started each day.
Audrey Washington
Nov 21, 2020
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Pinnacle Heating Company provides great service and exceptional quality work. The Tech will call you to inform you that they're on the way. Once they arrives, they introduce themselves to you, informing you of the service that you request. They give you a full assessment of what needs to be done after they have analyze the problem. The Tech will answer all of your questions before he leaves, making sure the customer is satisfied. FYI, they will put shoe covers on there shoes should you require before entering your home.
