Business Details
12 Years
experience
Emergency
services
Reliable HVAC & Plumbing Solutions in Charleston
Carolina Climate Control has been serving Charleston, SC since 2014, delivering reliable HVAC and plumbing solutions to residential customers. Founded by Marshall Gay, a seasoned professional with over two decades of industry experience, our team combines technical expertise with a customer-first philosophy. With a workforce of over 30 employees and a fleet of 15 service trucks, we prioritize rapid response times and transparent pricing for all our services. Our technicians undergo continuous training to ensure they stay current with evolving industry standards, while our comprehensive warranties reflect confidence in our workmanship.We specialize in air conditioning installation, heating maintenance, and emergency plumbing services, utilizing energy-efficient equipment to optimize client comfort. Our commitment to excellence has earned us an A+ rating with the Better Business Bureau and consistent positive feedback from local homeowners. By focusing on measurable outcomes like system efficiency and client satisfaction, we build lasting relationships with every project we complete. Our mascot Mr. Moose symbolizes the friendly, approachable demeanor that defines our interactions with every customer we serve.
Services
Air Conditioning Installation
Heating Maintenance
Plumbing Services
Ductless Systems
Geothermal Heating
Indoor Air Quality
Emergency Repairs
Water Heater Services
Thermostat Upgrades
System Replacements
Details
- Year established: 2014
Highlights and features
- We offer 24/7 emergency HVAC and plumbing services with rapid response times.
- Our team combines 150+ years of collective HVAC experience and 60+ years in plumbing.
- We guarantee 100% satisfaction with all installations and repair work performed.
- Our technicians use only energy-efficient equipment with manufacturer-backed warranties.
- We provide flexible financing options for all HVAC and plumbing projects.
Associations and certifications
- BBB A+
What people say
Fast 24/7 service
Transparent pricing
100% satisfaction guarantee
Experienced technicians
Energy-efficient solutions
Services
Air Conditioning Installation
Our AC installation service ensures efficient cooling for Charleston homes through certified technicians who assess individual needs and recommend system upgrades. We offer free estimates and utilize American Standard equipment with manufacturer warranties. The installation process includes comprehensive equipment checks to guarantee optimal performance in Charleston's humid climate.
Emergency Plumbing
24/7 emergency plumbing services address urgent issues like leaks, clogs, and water damage. Our rapid response team carries specialized tools to resolve problems promptly while minimizing property damage. Service includes diagnostic checks and immediate repairs or temporary fixes when necessary.
Ductless Systems
Ductless heating and cooling solutions provide zoned temperature control for Charleston homes without ductwork. Our installers customize systems to fit specific spaces like additions or garages using Mitsubishi equipment. The non-invasive installation preserves building integrity while improving energy efficiency.
Geothermal Heating
Geothermal heating and cooling systems leverage underground temperatures for energy-efficient climate control. Our specialists design custom ground-loop systems that reduce utility costs while providing consistent year-round comfort. Installation includes detailed site evaluations to optimize system performance.
Indoor Air Quality
Indoor air quality solutions include UV light purification and dehumidifier installations that address Charleston's humidity challenges. Our technicians assess air composition and recommend devices like media air cleaners to reduce allergens. Services integrate with existing HVAC systems for improved respiratory health.
People
Marshall Gay
Founder
With over 20 years in HVAC, Marshall started Carolina Climate Control in 2014 from a single truck operation. He established the company's customer-first culture that grew it to 30+ employees while maintaining personal oversight of service quality and team training initiatives.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency HVAC and plumbing services with rapid response times across Charleston and surrounding areas.
What financing options are available?
We offer flexible financing for all HVAC and plumbing services through multiple lending partners, including options for customers with varying credit profiles.
Which areas do you service?
We serve Charleston, Johns Island, West Ashley, Summerville, Goose Creek, Mt. Pleasant, and neighboring communities throughout the tri-county area.
What brands do you work with?
We specialize in American Standard equipment and Mitsubishi ductless systems, offering manufacturer-backed warranties for all installed products.
How can I reduce home humidity?
Our variable speed HVAC systems and whole-house dehumidifiers effectively manage Charleston's humidity while improving energy efficiency and indoor comfort.
Are your technicians certified?
All technicians undergo regular training and hold current industry certifications for HVAC and plumbing services we offer.
Videos
Reviews (7)
Cinnamon Leigh
Jan 05, 2022
Report
Carolina Climate Control called me 1st thing in the morning after I requested service by text at midnight. They were here by 9am to repair my heating system. I'm very grateful as it was in the 30's and going to be an awful weekend for weather. They were timely, thorough, polite, professional, and affordable. Definitely 5 stars.
Donald Linskey
Dec 13, 2021
Report
All around fantastic experience with Carolina Climate Control. Travis came to our house same day and provided quotes on a new Trane system for our upstairs system that was dead. Brad and Riggs came to our house the next day and completed the job in less than 5 hours. Everyone was professional and personable, and Id recommend 100%. Thank you!
Chris Sharman
Dec 05, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very knowledgeable about the issues and explained everything very well. Extremely professional. Will continue to use this company.
Service:HVAC maintenance
Very knowledgeable about the issues and explained everything very well. Extremely professional. Will continue to use this company.
Service:HVAC maintenance
Steven Hairston Iii
Dec 04, 2021
Report
Positive:Quality
Had a great experience with the entire team. Would highly recommend. the office communicates great and their field team is highly educated. Thanks
Service:Installation
Had a great experience with the entire team. Would highly recommend. the office communicates great and their field team is highly educated. Thanks
Service:Installation
David R. Weiss
Sep 21, 2021
Report
Had a minor HVAC issue that needed to be addressed quickly for a home sale to close. Came out next day and handled it, along with the photos and paperwork we needed for the realtor. Y’all did a great job and we will be using you at our new home as well!!!! Thanks!
AlienVxbes
Aug 27, 2021
Report
Super happy with Carolina Climate Control! Our AC was not working and at first had a well known AC repair company come out. He told me that we needed to preform a very costly repair of $3500. We decided to get a second opinion since it was a major cost repair. I called Carolina Climate Control to see what they said and the tech took his time and let me know it was just a very clogged line. I appreciate a company that does not try and take advantage of their customers. I will definitely use them if need be in the future!
Caleb Hagler
Jun 10, 2021
Report
Friendly service, and hard working. it was pouring down rain outside when they came and worked on my house and that didn't seem to stop them.
