Business Details
Emergency
services
Trusted HVAC Services in Charleston, SC
At 5 Star Charleston, we operate as a family-owned and operated HVAC company dedicated to delivering reliable heating, air conditioning, and indoor air quality solutions in Charleston, South Carolina. Our team prioritizes customer satisfaction by providing expert maintenance, repairs, and installations while treating every home as if it were our own. With a focus on transparency, we offer Peace of Mind Pricing, flexible financing options, and a personal guarantee for 10 years of service excellence.Our technicians undergo rigorous training and certification to ensure they remain at the forefront of industry standards, delivering solutions tailored to each homeowner's unique needs. As a preferred Lennox dealer, we combine cutting-edge technology with personalized service to maintain Charleston's homes as safe, healthy, and energy-efficient environments year-round.
Services
HVAC Repair
AC Replacement
Heating Installation
Air Quality Testing
Heat Pump Services
Maintenance Plans
Highlights and features
- Family-owned business with deep local roots in Charleston.
- 24/7 emergency HVAC repair services available.
- Technicians certified in the latest HVAC technologies.
- Flexible financing options for system replacements.
- 10-year personal guarantee on workmanship.
Associations and certifications
- Lennox Dealer
What people say
Highly rated for professionalism
Timely emergency response
Expert technical knowledge
Clear communication
Personalized solutions
Services
HVAC Repair
Emergency and routine repairs for heating and cooling systems ensure optimal performance. Our certified technicians diagnose and fix issues promptly, minimizing downtime. Available 24/7 for urgent HVAC failures.
AC Replacement
Professional air conditioning installation using energy-efficient Lennox systems. Includes free load calculations and same-day delivery for qualifying units. Backed by a 10-year workmanship guarantee.
Heating Services
Comprehensive heating solutions including repairs, replacements, and annual tune-ups. Specialized in maintaining consistent indoor temperatures during Charleston's variable winters.
Air Quality Testing
Indoor air quality assessments identify pollutants and recommend purification systems. Services include ductwork inspections and crawl space encapsulation to improve home health standards.
Maintenance Plans
Preventative maintenance programs with bi-annual system inspections. Reduces energy costs, extends equipment lifespan, and prioritizes service for plan members during emergencies.
People
Stephen Graham
Owner
Stephen Graham founded 5 Star Charleston with a commitment to community-focused HVAC services. He personally guarantees 10 years of workmanship quality while balancing family life in the Charleston area.
Questions
What HVAC services do you offer in Charleston?
We provide AC repair, heating installation, air quality testing, heat pump services, and maintenance plans across Charleston and surrounding areas.
Do you offer emergency HVAC repair?
Yes, our technicians are available 24/7 for urgent heating and cooling system failures with no additional after-hours charges.
Are financing options available?
We offer flexible financing plans for system replacements with pre-approval options to accommodate various budgets.
What makes your company different?
As a family-owned business, we combine Lennox-certified expertise with personalized service and a 10-year workmanship guarantee.
Do you service all HVAC brands?
Our technicians repair and maintain all major HVAC brands, including Lennox, Carrier, Trane, and Rheem systems.
What areas do you serve?
We service Charleston, Folly Beach, Mount Pleasant, Summerville, and surrounding Lowcountry communities in South Carolina.
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Reviews (5)
Lee O'Toole
Dec 07, 2021
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Great company! I would recommend Five Star Charleston Heating and Air to anyone. Quick response and Awesome service!
Taque Patino
Dec 01, 2021
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We dont have enough good things to say about this business. They were very friendly and extremely helpful with our air conditioning issues. They went above and beyond on multiple occasions helping out my family out.
Emily H.
Nov 28, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Guys came out to perform yearly maintenance and spent extra time helping us brainstorm ways to move the units (for an upcoming renovation) They took the extra time to figure out a perfect solution. Highly recommend!
Service:HVAC maintenance
Guys came out to perform yearly maintenance and spent extra time helping us brainstorm ways to move the units (for an upcoming renovation) They took the extra time to figure out a perfect solution. Highly recommend!
Service:HVAC maintenance
Chris Peterson
Sep 24, 2021
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•Courtesy, from a human on the phone • Reliable follow up calls and texts for confirmation and reminders • Uniformed, professional technicians who represent Five Star as if they owned the business. • FiveStar earns five stars!
William Kee
Sep 08, 2021
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I noticed that my Air conditioning had stopped at noon. I called five star at 2 PM and they arrived at 3 PM the same day unit fixed by 430. Incredible service!!! Such nice people, professionals don’t courteous
Couldn’t ask for more. I recommend them to all my friends
Couldn’t ask for more. I recommend them to all my friends
