Business Details
25 Years
experience
Emergency
services
Expert Direct Mail Consulting Services
For nearly two decades, Mail Support Services has been a trusted partner for printers, mailers, and businesses seeking to optimize direct mail campaigns. Founded in 2001, our expertise lies in postal presorting software, data hygiene, and compliance with USPS regulations. We specialize in providing tailored solutions such as NCOA/PCOA processing, duplicate detection, and data appending to ensure high deliverability and cost efficiency. Our team combines deep software knowledge with a mastery of postal requirements, offering on-site and remote training for BCC Softwares Mail Manager. As a Platinum-level dealer for BCC Software Inc, we help clients navigate complex mailing processes, reduce postage costs, and maximize ROI.Our services extend to list acquisition, including consumer, resident, and specialty lists, enabling businesses to target precise demographics. With a client-centric approach, we deliver customized training programs, taskmaster scripting, and remote data processing support. Our commitment to education empowers clients to implement effective direct mail strategies, while our partnerships with leading data providers ensure access to high-quality mailing lists. Whether supporting Fortune 500 corporations or small businesses, we prioritize fast, accurate solutions to mailing challenges, ensuring clients meet deadlines with minimal disruption.
Services
Postal Presorting Software
Data Hygiene Services
NCOA/PCOA Processing
Duplicate Detection
Record Disposition Reporting
Data Appending
Email List Services
Resident/Occupant Lists
Business Lists
Specialty Lists
Details
- Year established: 2001
Highlights and features
- We offer 20 years of experience in direct mail data solutions.
- Our team expertly navigates USPS regulations for compliance.
- Custom on-site training tailored to your software needs.
- Platinum-level dealership with BCC Software ensures expert support.
- Proven success in reducing costs and increasing ROI for clients.
What people say
Saved time and money
Extensive knowledge of USPS regulations
Patient and willing to guide
Unmatched expertise in data manipulation
Increased response rates
Services
Postal Presorting Software
Postal presorting software streamlines mailing processes by automating address standardization, ZIP+4 coding, and USPS-compliant sorting. This service reduces postage costs through efficient mail preparation. Clients benefit from faster processing times and compliance with postal regulations.
Data Hygiene Services
Data hygiene services ensure mailing lists are accurate and up-to-date through NCOA/PCOA updates, duplicate removal, and address validation. This improves deliverability rates while minimizing wasted resources. Clients receive clean, standardized data for optimized campaigns.
NCOA/PCOA Processing
NCOA/PCOA processing identifies and updates moved or undeliverable addresses using USPS databases and proprietary algorithms. This service enhances mailing accuracy while reducing undeliverable-as-addressed (UAA) mail volume for higher ROI.
Mail Manager Training
Custom Mail Manager training programs teach efficient list processing, script development, and postal compliance. On-site and remote sessions cater to staff skill levels, ensuring quick adoption of software features for streamlined workflows.
Specialty Mailing Lists
Specialty mailing lists offer tailored demographics, including investors, medical professionals, and niche markets. These precision-targeted lists enhance campaign relevance while maximizing response rates through accurate audience segmentation.
People
Robert Hill
Founder
Robert Hill founded Mail Support Services in 2001 after 6 years at BCC Software Inc. He specializes in postal regulations, data processing, and software training for direct mail optimization.
Questions
What is your core service offering?
We provide direct mail consulting, data hygiene, postal software support, and targeted mailing lists to optimize campaign efficiency and USPS compliance.
How do you ensure data quality?
We use NCOA/PCOA processing, DSF verification, and duplicate detection tools to maintain 99%+ data accuracy for campaigns.
Can you help with USPS regulation compliance?
Our expertise in postal regulations ensures all campaigns meet USPS requirements for discounts and deliverability.
Do you offer training for Mail Manager software?
We provide customized on-site and remote training programs for Mail Manager users of all skill levels.
What types of mailing lists do you provide?
We offer consumer, resident, business, and specialty lists with demographic targeting options for precise audience reach.
How is email marketing integrated?
We append emails to postal lists and develop multichannel strategies to increase campaign touchpoints and response rates.
