Business Details
50+ Years
experience
Emergency
services
Compassionate Pet Care in Medway, MA
Medway Animal Hospital has been a cornerstone of the community since 1967, providing comprehensive veterinary care to pets and their families in Medway, Millis, Holliston, Franklin, Hopkinton, and neighboring areas. Our team of experienced veterinarians offers over a century of collective expertise in wellness care, emergency medicine, surgical procedures, dental care, and advanced diagnostics. We prioritize compassionate treatment, preventative health education, and personalized attention to pets as if they were our own. Our state-of-the-art facilities include in-house laboratories, digital radiology, and partnerships with specialist services for complex cases.We maintain a fully stocked pharmacy to ensure medication safety and proper dosing. With evening and weekend hours, we accommodate busy schedules while maintaining a commitment to client communication and transparency. Our end-of-life care services and parasite prevention programs reflect our dedication to pets' lifelong well-being. As a privately owned practice, we value long-term relationships with clients, treating them as valued members of our extended family rather than mere transactions.
Services
Wellness Care
Emergency Care
Laboratory Services
Surgical Care
Dental Care
Pharmacy Services
End of Life Care
Microchipping
Parasite Prevention
Details
- Year established: 1967
Highlights and features
- Privately owned and operating at the same location since 1967 with three generations of community service
- Collective veterinary experience exceeding a century across our medical team
- 24/7 emergency support with optional after-hours specialist referrals
- Maintain a fully stocked pharmacy for immediate medication needs and safety assurance
- Offer advanced diagnostics including digital radiology and specialist ultrasound services
What people say
Best vets in metro west
Gentle and caring approach
Knowledgeable and compassionate
Exceptional patient care
Above and beyond service
Services
Wellness Care
Regular wellness examinations help maintain your pet's health through early disease detection and preventative care strategies. Our comprehensive physical exams assess weight, dental health, organ function, and skin condition while creating personalized vaccination and parasite prevention plans. We emphasize client education to help owners recognize early signs of illness and make informed healthcare decisions for their pets.
Emergency Care
We provide immediate medical attention for sick or injured pets during regular business hours and coordinate after-hours emergency referrals. Our team handles trauma cases, poisoning incidents, and acute medical crises while maintaining continuity of care through follow-up treatments at our facility.
Laboratory Services
Our on-site laboratory delivers rapid bloodwork and urinalysis results while partnering with external facilities for specialized testing. We use advanced diagnostic tools to identify infections, organ dysfunction, and chronic disease markers, ensuring timely treatment decisions with accurate, reliable results for critical health assessments.
Surgical Care
From routine spaying/neutering to complex orthopedic procedures, our surgical services include pre-anesthetic evaluations, pain management protocols, and post-operative care. We collaborate with specialist surgeons for advanced cases while maintaining strict patient monitoring throughout the entire surgical process to ensure safety and successful recovery.
Dental Care
Professional dental cleanings and oral examinations prevent and treat periodontal disease that impacts overall health. Our services include digital dental radiography, tooth extractions, and home care guidance while addressing painful dental conditions that affect pets' eating habits and quality of life through comprehensive oral hygiene maintenance programs.
People
Dr. Monica Mansfield
Veterinarian
Dedicated veterinarian with extensive experience in companion animal care, specializing in patient-centered treatment approaches and complex medical cases while maintaining strong client relationships through clear communication and compassionate care delivery.
Lauri
Veterinary Technician
Skilled veterinary technician providing specialized patient care with expertise in animal handling, treatment administration, and client education, maintaining exceptional patient comfort during veterinary procedures through gentle handling techniques and attentive support services.
Questions
What services does Medway Animal Hospital offer?
We provide comprehensive veterinary care including wellness exams, emergency treatment, surgical procedures, dental care, diagnostic testing, and parasite prevention programs for companion animals.
Are you accepting new patients?
Yes, we welcome new patients and offer appointments within 24-48 hours for urgent cases, with convenient evening and weekend availability for routine visits.
Do you have emergency services after regular hours?
Our regular hours include evenings and weekends, with after-hours support directing urgent cases to trusted referral emergency centers when needed.
What makes your veterinary hospital different?
We combine over 55 years of community service, advanced medical equipment, and individualized care with a family-oriented approach that values long-term client relationships.
How does your pharmacy service work?
We maintain a fully stocked pharmacy for immediate medication needs, ensuring proper storage and offering detailed dosing instructions with drug interaction monitoring.
What diagnostic capabilities do you have?
Our in-house laboratory provides rapid results for common tests, supported by digital radiology, ultrasound services, and partnerships with external specialists for complex diagnostics.
Reviews (5)
Tori Mulry
Dec 27, 2021
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Positive:Professionalism,Quality,Reliability,Responsiveness,Value
The best vet around. They are so beyond great with my 4 Chihuahua's. They don't even mind going to the vet because of how much they love the staff!
The best vet around. They are so beyond great with my 4 Chihuahua's. They don't even mind going to the vet because of how much they love the staff!
Juliann Erickson
Dec 27, 2021
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Doctors and staff are all very patient, caring and knowledgeable whether it be on the phone or in person. Even with the masks you can tell they are always smiling.
Faith Antonioli
Dec 15, 2021
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I took my dog for his first visit to Medway Animal Hospital on Saturday. I recently rescued him and it was my first experience as well. Due to Covid protocols, only the animals go inside while you wait on the car. The appointment ran on time. after my dog went in, Dr. Roberts called me on my cell to let me know how everything went with him. She also answered all of my many questions. It was a very positive experience. Dr. Roberts and the staff were great and I would highly recommend this veterinary practice. It had been recommended to me by several people.
Hedy Wermer
Nov 05, 2021
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This was my first visit to Medway Animal Hospital because my longstanding, wonderful vet (Jessica Roberts) had recently relocated her practice here. I was bringing a healthy adult cat for a checkup with vaccinations and an elderly, very sick dog for blood and urine analyses. My pets and I experienced our usual caring, thoughtful, exceptionally competent treatment from Dr. Roberts. This included her having to inform me (over the phone) that my dog is now terminally ill. We also received friendly, sensitive care from the technicians who transported my pets into and out of the facility. My only
Marie Smith
Sep 14, 2021
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I have been connected with Medway Animal Hospital with 2 animals for 37 years.They have treated my pets as if they were their own. My questions have always been answered in a sufficient amount of time and with sincerity. When our dog's time was up, the vet we had explained to the children what the process would be. It made the departure much easier for all. I would highly recommend recommend Medway Hospital.
