Business Details
16 Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Pet Care Solutions
Founded in 2010, Boston Dog was established with a singular mission: to create the safest dog daycare in the world. Our journey began after a tragic incident involving the founder's own dog, Teddy, which highlighted the urgent need for rigorous safety standards in pet care. Unlike traditional daycares, we accept only 5-10% of applicants through a comprehensive three-phase temperament evaluation, ensuring only the most social and non-aggressive dogs join our pack. Recognized as the safest dog daycare in North America by U.S. Pet Review and ranked #1 in New England for four consecutive years, we combine expertise with unwavering commitment to pet well-being. Our services span dog daycare, boarding, training, grooming, veterinary care, and pet taxi, supported by five strategically located facilities.We maintain transparency through detailed vaccination requirements, spay/neuter policies, and regular facility tours. Our team of certified professionals prioritizes preventative care, emergency services, and personalized attention, reflected in our 100% satisfaction guarantee on grooming and price-match promise for pet supplies. With physical locations in Concord, Cambridge, Chelmsford, and Wilmington, we provide reliable, insured services backed by decades of combined industry experience. Our physical presence and operational transparency distinguish us from transient providers, ensuring accountability and trust in every interaction.
Services
Dog Daycare
Dog Training
Dog Walking
Dog Grooming
Dog Boarding
Vet Clinic
Pet Sitting
Pet Taxi
Pet Supplies
Self-Wash Grooming
Details
- Year established: 2010
Highlights and features
- We have the most rigorous evaluations process with 5-10% acceptance rate
- Our team consists of certified dog trainers with a multi-modality approach
- We offer cage-free home-style dog boarding with personalized attention
- We guarantee the lowest prices on pet supplies in Massachusetts
- We provide 24/7 emergency care services for pets
Services
Dog Daycare
Our dog daycare provides a secure environment for social dogs through rigorous temperament evaluations. With 5-10% acceptance rates, we ensure only well-adjusted dogs interact in supervised play sessions. Spanning five locations, our facilities offer structured activities and constant monitoring to maintain safety and promote positive socialization.
Dog Boarding
Cage-free home-style boarding accommodates dogs in private house-like environments. Each dog receives individualized attention across 1,200-1,800 sq ft spaces designed for comfort. Our boarding includes regular play sessions and personalized care routines to maintain pet well-being during owner absences.
Dog Training
Certified trainers deliver customized programs using multi-modality techniques. Services include basic obedience, leash training, agility courses, and AKC Canine Good Citizen preparation. Training focuses on strengthening human-dog bonds while addressing specific behavioral needs through science-based methodologies.
Vet Clinic
Full-service veterinary care includes wellness exams, diagnostics, vaccinations, and emergency treatment. Our state-certified facilities partner with New England Veterinary Group for specialized care. Preventative medicine programs and 24/7 emergency services ensure comprehensive health management for pets.
Pet Taxi
Scheduled pet transportation operates Monday-Friday between 7:30 AM - 6:00 PM. Services connect pet owners with reliable transport solutions to and from our facilities. Available within designated service areas, ensuring safe and timely pet conveyance for appointments or boarding.
People
Christine Young
Director
Founder of Boston Dog after her dog Teddy's daycare injury. Pioneered rigorous safety standards for dog daycare facilities. Recognized for transforming pet care industry practices through innovative evaluation processes and facility design.
Questions
What makes Boston Dog Company different from other pet care providers?
We implement the most rigorous dog temperament evaluation process in North America, accepting only 5-10% of applicants. Our cage-free boarding facilities and certified training programs distinguish us from standard providers.
Do you offer emergency veterinary services?
Yes, our veterinary clinic provides emergency care services for pets across Massachusetts. We partner with New England Veterinary Group for specialized treatment while maintaining 24/7 availability for urgent cases.
What training methods do you use?
Our certified trainers utilize multi-modality approaches combining positive reinforcement, behavioral analysis, and customized training modules. This science-based methodology adapts to each dog's unique learning style and specific owner requirements.
Are your pet sitting services available overnight?
We offer full-service pet sitting with overnight stays in client residences starting at $75 per night. Services include multiple feeding/potty breaks, play sessions, and personalized care routines tailored to each pet's needs.
How do you ensure pet safety during daycare?
Through three-phase temperament evaluations, continuous staff supervision, and low dog-to-staff ratios. Our facilities maintain strict vaccination requirements and spay/neuter policies for dogs over seven months old to minimize risks.
What locations do you serve?
We operate five facilities in Concord, East Cambridge, North Cambridge, Chelmsford, and Wilmington. Service areas include Acton, Sudbury, Maynard, Kendall/MIT, Beacon Hill, Charlestown, and Route 38/129 corridors.
Reviews (5)
Morgan P.
Aug 21, 2021
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This review is strictly for the boarding. We went on vacation this week and had to leave our 1 yr old pup for the first time. He's never been away from us since we got him, so needless to say we were very anxious and nervous going into this. We left him at Boston Dog with my moms dog who is his best friend. They had the "room" together all week. Don't expect much as far as appearance of the place. It's nothing special and no fancy additions. With that being said, we will definitely be sending him back next year. The staff were very nice and understood our anxieties about
Christina P.
Aug 20, 2021
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We were told over a month ago that they could accommodate our four dogs for a 5 day boarding. We talked about each of the four dogs on the phone, giving a description of their temperament, breed and weight. The person assured us that they have 1 available kennel that can house the dogs together. We sent in all the paperwork that was necessary and never heard back. After repeated calls and emails to get someone to confirm our reservation, we started to worry that something was amiss. Finally, we heard back from them today (we called them), and they told us that they could only accommodate one dog
Lydia S.
Feb 18, 2018
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This place is beyond terrible. I planned on taking my dog here for the weekend, since I was going away. The man who called me to confirm my reservation was very creepy; I was put off. He said this time of year (February vacation) is really not a busy time for them. He said they only board 2-3 dogs at a time and that they're very selective with what dogs they board. I then continued to call my friend who in fact boarded her dog here. She said her dog came home traumatized, never wanting to go back. The workers spray the dogs with water when they bark. A small puppy was yelping in his cage and
Lisa M.
Nov 03, 2016
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We are very pleased with Boston Dog doggie daycare in Acton. Our dog is happy to attend, trots right in. We find the staff friendly, professional, and welcoming. They care about the dogs, ours goes over for her tickle, then asks to go into the play room. The facility is clean,. The business hours work for us, we can drop the dog off on the way to work. We're happy with the care she gets. I'd love to get more details about her day, but recognize at pickup, it can be a bit busy.
Daycare can be an excellent resource. It has helped our girl to be more comfortable around others. I also know
Daycare can be an excellent resource. It has helped our girl to be more comfortable around others. I also know
Morgan B.
Oct 25, 2016
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Terrible service. I've never written a review for a company but feel obligated to tell dog owners NOT TO GO HERE! We started coming in Spring 2016, and the company's "rigorous interview process" was 5mins long where my dog was in a storage room and interacted with 2 different dogs. Our dog is the sweetest, friendliest dog, has never bared his teeth or acted vicious in any way, ever. He was accepted. Every time we brought him to daycare, he comes home smelling like a disgusting farm animal. The disorganized staff could NEVER tell us when our pup had last been taken out to the
