Business Details
50+ Years
experience
Trusted Carpet & Rug Cleaning Since 1935 in Seattle
Established in 1935, DA Burns has built an enduring reputation as a leader in carpet, rug, and upholstery cleaning, along with custom carpet fabrication services. Our expertise spans decades, serving residential and commercial clients in Seattle, Bellevue, and surrounding areas. Our team of certified technicians combines industry certification with an average tenure of 14 years, ensuring exceptional service quality and attention to detail. We specialize in eco-friendly cleaning solutions, advanced rug repair, and custom edge treatments, handling each project as if it were our own.Our commitment to transparency, competitive pricing, and unmatched customer service has earned us the trust of design professionals and repeat clients across generations. We pride ourselves on meticulous workmanship, honoring every promise made to clients, and maintaining a legacy of excellence that has defined our business for nearly a century.
Services
Carpet Cleaning
Rug Repair
Upholstery Cleaning
Stone Cleaning
Custom Edge Treatments
Fabrication
Outdoor Fabric Cleaning
Pickup & Delivery
Details
- Year established: 1935
Highlights and features
- Weve served Seattle since 1935 with unmatched industry experience.
- Our technicians average 14 years of hands-on expertise.
- We use eco-friendly cleaning methods for safety and sustainability.
- We provide free written service proposals with no obligation.
- We guarantee satisfaction with re-service at no additional charge.
What people say
Outstanding service
Amazing stain removal
Professional staff
No surprises
Lifelong customers
Services
Installed Carpet Cleaning
Our professional carpet cleaning service restores wool and synthetic fibers using eco-friendly methods that remove deep stains while preserving carpet longevity. Technicians employ truck-mounted equipment for powerful extraction, not requiring furniture movement to reduce costs. Customers report carpets looking "like new" after treatment, with 25% discounts available for minimally disruptive service.
Hand Rug Repair
Specialists perform intricate rug reweaving and fringe replacement using traditional techniques to restore heirloom rugs to their original condition. Each repair includes quality control assessments and optional second treatments to ensure perfection. Clients highlight "6th star" satisfaction with restored rug value and appearance, supported by lifetime warranty guarantees.
Custom Carpet Fabrication
Our craftsmen create bespoke floor coverings with precision edge binding, serging, and custom dimensions for residential and commercial spaces. The process includes free in-home consultations and material selection from extensive samples. Customers benefit from 14-year average technician expertise, ensuring seamless installations rated "top level" by industry professionals.
Stone & Tile Cleaning
Comprehensive stone, tile, and grout cleaning services use pH-neutral solutions to remove buildup without damaging natural surfaces. Technicians apply protective sealants that extend surface life while enhancing aesthetic appeal. The service includes eco-friendly options and detailed post-treatment care instructions for sustained results.
Upholstery Cleaning
Professional upholstery cleaning combines spot treatment and steam extraction to remove embedded soils from delicate fabrics. Technicians use truck-mounted systems for deep cleaning while maintaining fabric integrity. Customers report "spectacular" results on stubborn stains, with 20% discounts available for on-location services avoiding pickup/delivery costs.
People
Del
Senior Carpet Specialist
Senior technician with over 20 years experience in stain removal and carpet restoration, known for exceptional customer service and technical expertise that delights clients and earns repeated referrals.
Ron
Lead Technician
Experienced cleaner specializing in complete home carpet services, recognized for punctuality, thoroughness, and ability to remove previously set stains through advanced techniques and customer communication.
Jason
Upholstery Specialist
Certified upholstery expert with 12 years' experience removing stains and restoring furniture fabrics, praised for professionalism, knowledge, and attention to detail in customer reviews.
Questions
Do you offer discounts for multiple services?
Yes, we provide 20% cash & carry discounts for in-plant rug cleaning and 15-25% savings on installed carpet services when minimizing furniture movement.
What makes your rug cleaning different?
Our specialists use proprietary techniques for delicate fabrics, including quality control checks and free re-service guarantees, earning decades of repeat business from satisfied clients.
Can you handle antique rug repairs?
Our master weavers perform intricate hand reweaving and fringe replacement for antique rugs, maintaining original craftsmanship standards that have satisfied customers since 1935.
Are your cleaning methods safe for pets?
We use eco-friendly, pet-safe solutions for all services, with technicians trained to address animal-related stains while maintaining indoor air quality standards.
Do you provide pickup and delivery?
Yes, we offer convenient pickup and delivery for rugs and upholstery, though in-plant discounts apply when customers bring items directly to our Seattle or Bellevue locations.
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Reviews (7)
Karen B.
Dec 09, 2021
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Recently, my cat had an unfortunate accident on my old leather sofa. The leather is pretty worn and I thought the couch was probably ruined but I called DA Burns just in case they would be able to help. It was easy to schedule an appointment and within a couple of days, Ken arrived at my house to clean and recondition the leather. I could not believe how well the couch turned out - the leather looks beautiful now, with imperfections minimized and with much more uniform color, plus the cat stain is barely visible and there is no odor.... Very happy with DA Burns and I highly recommend them!
Meghan R.
Nov 19, 2021
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DA Burns brought our cream family rug back to life! I never thought to have our living room cream rug cleaned as I thought it was lost hope due to the heavy traction and kids its seen across the years. The rug came back looking brand new with complete care taken to stains I've given up on! Great service, they were able to get me in and turn it around before the holidays. Could not recommend D.A. Burns more!
Anirudh M.
Aug 10, 2021
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I have a huge problem with vendors that are entirely opaque about their pricing upfront and expect customers to be okay with it when they're served huge invoices after the job is done. I ordered cleaning services for my apartment, received no indication about how much this cleaning would be, not even an estimated range. Two days after the work was done I received an invoice for $600 for cleaning a 1-bedroom carpet, one sofa, and some other cushions
What upset me further was the tone used by their customer service reps when I called them to discuss my invoice. They were outright rude.
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What upset me further was the tone used by their customer service reps when I called them to discuss my invoice. They were outright rude.
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Pamela F.
Jun 22, 2021
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Even though my antique Navajo rug had some fraying & ink bleed prior to taking it to be cleaned, they were able to make it happen for a reasonable price. My pet had made it mark a couple times. When I brought it back after a deodorizing treatment & cleaning I was so surprised how soft & fresh it was! Extremely happy customer here. Even though my other one isn't dirty, I may just take it in too! Thank you so much.
Vince I.
Jun 21, 2021
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I have been contacted by the company . Jim listened to my concerns apologized and offered a credit for the next job I had. Quick response and solution to my comment!
Joanne Barr
Nov 11, 2020
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The best curbside service. Staff saw me parking, came out to receive my carpet remnants, provided selections for binding, all with social distancing, efficiency and professionalism.
Marshal M.
Jul 21, 2020
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I have used DA Burns a number of times through the years. They always arrive on time, do a great job, and are courteous and efficient. Most recently Jason came and worked on upholstery stains and carpet cleaning. All in a great experience!
