Business Details
18 Years
experience
Expert HVAC Solutions for Home and Business Comfort
Mahalo Heating and Air Conditioning is a family-owned business dedicated to providing top-quality HVAC solutions while fostering genuine connections with customers and the community. Founded on principles of integrity and excellence, we offer heating, cooling, indoor air quality systems, duct cleaning, and repair services for residential and commercial clients. Since 2008, our NATE-certified professionals have combined over 50 years of experience with efficient operations to deliver affordable, high-quality installations and maintenance.We prioritize exceptional customer care, transparent communication, and community involvement, ensuring every client receives personalized attention. Our commitment to exceeding industry standards through expert system design, advanced equipment, and ongoing training positions us as a trusted local leader in HVAC services.
Services
Air Conditioning
Heating
Indoor Air Quality
Commercial HVAC
Maintenance Plans
Details
- Year established: 2008
Highlights and features
- NATE-certified professionals with over 50 years combined industry experience.
- Transparent upfront pricing with no hidden fees or surprises.
- Locally owned and community-focused since 2008.
- Industry-leading efficiency in installations and repair processes.
- Comprehensive skill set spanning HVAC, sheet metal fabrication, and ductwork.
Associations and certifications
- NATE Certified
What people say
Thorough and professional
Excellent job
Honest service
Prompt and thorough inspection
Great estimate
Services
Air Conditioning
We install, repair, and maintain top-tier air conditioning systems to ensure optimal summer comfort. Our team handles all brands with precision, offering routine tune-ups and emergency repairs. With transparent pricing and energy-efficient options, we deliver reliable cooling solutions tailored to residential and commercial needs.
Heating
Our heating services include installation of furnaces, heat pumps, and dual-fuel systems with ongoing repair and maintenance. We prioritize energy efficiency and modern technology to reduce costs while maintaining consistent indoor comfort. Our technicians ensure prompt, accurate diagnostics for all heating system types.
Indoor Air Quality
We provide air filtration, UV germicidal lights, and duct sealing to improve indoor air quality. Our solutions target allergens, pollutants, and moisture issues, creating healthier environments. We specialize in Trane Clean Effects and other advanced purification systems for residential and light commercial applications.
Commercial HVAC
Our commercial division offers full-cycle HVAC services for light commercial spaces up to 25 lbs. We handle installations, maintenance, and repairs to maintain operational efficiency and comfort. With 24/7 support for critical systems, we ensure minimal downtime and compliance with industry standards for businesses in Douglas County.
Maintenance Plan
Our Mahalo Comfort Club provides bi-annual maintenance for HVAC systems, including inspections, cleaning, and priority service. The plan extends equipment lifespan, improves efficiency, and includes discounts on additional units. Customers receive proactive care to prevent breakdowns and optimize performance year-round.
People
Tom Gogal Jr.
Co-Founder
With 35+ years in HVAC, Tom began as a sheet metal apprentice in 1987, becoming a top fabricator and Shop Foreman. He co-founded Mahalo in 2008, leveraging his technical expertise and commitment to honest service to establish the company's reputation for excellence.
Erin Gogal
Co-Founder
Erin brings 30+ years of HVAC experience, including roles in accounting, marketing, and service management. She co-founded Mahalo in 2008, applying her business acumen to build the company's community-focused approach and customer service standards.
Questions
What HVAC services do you offer for homes?
We provide complete residential HVAC solutions including air conditioning, heating systems, indoor air quality products, duct cleaning, and maintenance plans.
Are your technicians certified?
Yes, our team includes NATE-certified professionals trained in the latest HVAC technologies and installation practices.
Do you serve commercial clients?
Yes, we specialize in light commercial HVAC systems up to 25 lbs, offering installation, repair, and maintenance services for businesses.
What financing options are available?
We offer financing plans through local lenders to help homeowners afford necessary HVAC upgrades and replacements.
Are there maintenance plans available?
Yes, our Mahalo Comfort Club includes bi-annual tune-ups, priority service, discounts, and extended equipment lifespan for regular system maintenance.
Do you offer emergency HVAC service?
For non-life-threatening emergencies, we provide same-day service during regular business hours. Critical 24/7 support is available for commercial clients.
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Reviews (4)
James Ragsdale
Dec 26, 2021
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We tried 2 brand name heating service companies in Roseburg in the past and ended up frustrated by their knowledge of the product (repair) and results. FINALLY found Mahalo...WOW! These people are amazing. Timliness, professionalism and a quality product at a cost I thought was more than reasonable. A followup visit was made the day after heat pump installation to be sure it was done right. These people are passionate about delivery of service from the office to the followup. You won't be sorry!!
Bill B.
Sep 18, 2021
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Called and had an appt set up to replace our old heat pump and coil in the furnace. Apparently they dont know what they are doing as the installer had forgotten to put the drain on coming from the coil, so that ended up being a disaster. To top it off I could hear consistent foul language as this was all being done. Not professional and would not recommend again. Maybe this was just a one off, but come on!
Alicia Goodson
Aug 15, 2021
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Mahalo has serviced our AC at our business for several years, so when I was ready for a new system at my home, I called them. I got a call right back, had an appointment set, and they showed up, very professional, and even got the quote back the same day. During these crazy covid times, I have had so many contractors not show, or call back, so I was even more impressed that they had the professionalism to follow up. As a business owner, I understand customer service, and I will say, I HIGHLY recommend Mahalo.
Gregory Moniz
Jun 19, 2021
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During this heat wave our AC went out on us and couldn't get anyone out for over 10 days, I called Mahalo and they were unable to help us but did recommend another company that was able to come out by Monday. Thank you Mahalo for putting our needs above your company's profits. We will definitely do business with you when replacing our 17 year old heat pump.
