Business Details
50+ Years
experience
Trusted Healthcare Food and Nutrition Services Provider
Morrison Healthcare has been a trusted leader in healthcare food and nutrition services for over 65 years. Founded on the principles of culinary excellence, nutritional expertise, and operational innovation, we specialize in transforming healthcare experiences through patient-focused solutions. Our team of 25,000 dedicated professionals, including 1,400 registered dietitians and 500 executive chefs, serves over 1,000 client locations nationwide.We prioritize transparency, sustainability, and cost efficiency while leveraging data-driven insights to enhance patient satisfaction, reduce care costs, and support healthcare workforce needs. With a legacy of pioneering initiatives like MyDining and MyMalnutrition Tools, we remain committed to advancing evidence-based practices that improve clinical outcomes and community wellness.
Services
Clinical Nutrition
Patient Experience
Retail Transformation
Nursing Engagement
Population Health
Data Analytics
Sustainability Programs
Menu Engineering
Workforce Development
Performance Management
Details
- Year established: 1950
Highlights and features
- We have 65+ years of specialized expertise in healthcare foodservice operations.
- Our team includes 25,000 professionals across 1,000+ client locations nationwide.
- We implement evidence-based tools like MyMalnutrition Programs to improve patient outcomes.
- Our scalable solutions reduce full-time employee requirements by 17% compared to self-ops.
- We drive 25.7% average retail sales lifts through operational innovations.
Services
Clinical Nutrition
Our clinical nutrition programs combine evidence-based practices with personalized care to assess patient risks and optimize health outcomes. Registered dietitians develop tailored meal plans that address specific medical conditions while improving recovery times. This service integrates with hospital systems to track malnutrition interventions and demonstrate measurable improvements in patient length of stay and readmission rates.
Patient Experience
We enhance patient satisfaction through customizable meal ordering systems and diverse menu options that cater to medical and cultural dietary needs. Our MyDining platform enables real-time meal tracking while maintaining compliance with clinical nutrition standards. This service directly contributes to improved HCAHPS scores and increased reimbursement rates for healthcare partners.
Retail Transformation
Our retail solutions modernize healthcare dining environments through innovative concepts that boost sales and staff satisfaction. By implementing pop-up brands, healthier menu options, and connected technology, we've achieved 25.7% average sales lifts for hospital cafs. These spaces also serve as community wellness hubs that reinforce institutional health missions.
Nursing Engagement
We develop targeted programs to optimize nursing workflows and reduce staff burnout through operational efficiencies. Our initiatives include streamlined meal delivery systems and workplace wellness programs that improve caregiver satisfaction scores. Partners have seen measurable improvements in nurse retention and workplace satisfaction metrics through these collaborative solutions.
Population Health
Our population health initiatives focus on preventive care through medically tailored meals and community nutrition education programs. By addressing social determinants of health, we help reduce emergency department visits and inpatient stays. Partnerships with institutions like Cleveland Clinic demonstrate measurable cost savings and improved health outcomes for underserved populations.
Questions
What healthcare services does Morrison specialize in?
We specialize in clinical nutrition programs, patient dining solutions, retail foodservice operations, nursing engagement initiatives, and population health strategies for hospitals and healthcare systems.
How does Morrison improve patient satisfaction scores?
Through personalized meal ordering systems, diverse dietary options, and real-time tracking technology that increases HCAHPS scores and improves reimbursement rates.
Can Morrison help reduce hospital operational costs?
Yes, our solutions reduce full-time employee requirements by 17% on average while achieving 25.7% retail sales lifts through operational efficiencies and strategic partnerships.
Do you offer sustainability programs for healthcare facilities?
We implement eco-friendly initiatives that reduce food waste, optimize supply chains, and support local agriculture while maintaining clinical nutrition standards.
How do you support healthcare workforce needs?
We provide workforce optimization solutions including staffing analytics, employee wellness programs, and technology-driven tools that improve caregiver efficiency and job satisfaction.
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Reviews (6)
Ruth Kelly
Dec 05, 2021
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The overall service is poor. The result of being contracted with hospital has been a rapid deterioration in food and service quality. Workers walk off the job. Patients refuse the food. Constant missing food items. Food served on plastic plates or styrofoam. Consistently serving cold food.. Worst of all is this company's refusal to address and correct all issues reported. How do you stay in business??? Perhaps you would be better suited to service the prison system. NOT a hospital.
Dontravious Bailey
Nov 05, 2021
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They are not fair people employees have been fighting on the floor where the patient are in the hospital and it was swept under the rug, they serve half cook food, never have nothing the patient ask for, don't know who idea it was to let them come to Prisma health but it was a bad idea. All the kitchen employees have quit they have no help due to this bad company to prismahealth, please pay attention they mean prismahealth no good, patients food is never on time or sometimes they don't even eat, this has been going on since may 1st2021.
John Mueller
Aug 24, 2021
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The employees at UC won't even eat the cafeteria's food. It is all grilled processed garbage. In 3 days I tried all of the menu, finding nothing worth eating. Somebody needs to shut down the extremely greedy operations. It took 20 minutes on hold to place the orders, with an accuracy rate of 90% but if it didn't come from like Hersey has the ice cream account, you are eating processed garbage. Bring your own food. I am leaving because I can't afford to lose weight.
Paul Douglas Hale
Jul 15, 2021
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I'm an experienced, degreed Covid-19 screener, applying for a position at the hospital I was born at. Their automated system consistently presented me with six different methods of applying. I spent approximately 2 weeks applying for the position.
Lanita Hill
May 22, 2021
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My husband was "hired" by Morrison Healthcare as a Supervisor to run the Au Pain Bon at Prisma in Greenville, SC. First he was told his orientation would be 05/01/21. He left his job because this position was one with more stable hours and benefits. 05/01 rolls around, no calls to tell him where he needs to be. The following Monday he calls HR and they explain that they have to wait on his background check before they can proceed. A few days later his check comes back clean. Now he has to do a drug test and get shots. He does that. It takes another week before the drug test is cleared. HR calls
Tom Harding
May 15, 2021
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This review is about the in room Food Delivery service provided at Northwestern Lake Forest Hospital. At around 11:45 am my wife called the food delivery number at 5-6802 and she ordered an omelet. Her name and room was confirmed and the person on the phone said that the food would be delivered within 45 minutes. An hour later the food had not been delivered. When both my wife and nurse called back, the person on the phone falsely claimed my wife never placed the order. (In reality my wife had placed an order but the person on the phone lost the order.) The person on the phone would not admit fault
