Business Details
8 Years
experience
Expert Floor Cleaning & Restoration Amarillo, TX
We are Amarillo Dry Carpet & Cleaning, a family-run business established in 2018 with a mission to provide honest, high-quality floor cleaning and restoration services. As frustrated customers ourselves, we identified gaps in the industry and built a company dedicated to solving them through advanced, eco-friendly methods. Our team treats every job like it's in our own home, emphasizing transparency, no-pressure service, and a commitment to leaving spaces cleaner, safer, and brighter. Led by co-owners Kelly and Barbara Hilliard, our locally owned operation combines decades of industry experience with a passion for customer satisfaction.We specialize in low-moisture carpet cleaning, tile and grout restoration, hardwood floor care, and commercial floor maintenance, serving both residential and business clients across Amarillo and surrounding areas. Our technicians are trained in the latest techniques for tile, stone, and wood restorationareas where many competitors lack expertise. We guarantee results with a 30-day clean guarantee and pride ourselves on being the only locally owned company in the Panhandle offering such comprehensive floor care solutions.
Services
Low-Moisture Carpet Cleaning
Upholstery Cleaning
Hardwood Floor Restoration
Commercial Floor Cleaning
Shower Restoration
Ceramic Coating
Area Rug Cleaning
Concrete Floor Polishing
Natural Stone Cleaning
Grout Color Sealing
Details
- Year established: 2018
Highlights and features
- We use a patented low-moisture system that dries carpets in 1 hour with no lingering odors
- Our 100% organic, non-toxic formulas protect pets, kids, and allergy sufferers
- We explain each service step with no surprise fees or upselling tactics
- We offer advanced restoration expertise for tile, stone, and wood surfaces
- Our family-owned team provides personalized service with 30+ years of combined experience
What people say
Dry in under 30 minutes
Super reliable
Spotless results
Professional team
Dependable service
Services
Low-Moisture Carpet Cleaning
Our low-moisture carpet cleaning uses advanced extraction technology with minimal water, reducing drying time to 1 hour. This eco-conscious method effectively removes deep-seated dirt while preserving carpet fibers. Non-toxic solutions make it safe for families and pets, providing faster results than traditional steam cleaning without compromising quality.
Tile & Grout Restoration
We restore tile and grout through deep cleaning, color restoration, and protective sealing. Our process removes embedded grime and discoloration while applying durable sealants that resist future staining. This service revitalizes high-traffic areas in kitchens, bathrooms, and commercial spaces without requiring complete replacement.
Hardwood Floor Refinishing
Our hardwood floor services include cleaning, buffing, and dustless refinishing using commercial-grade products. We address surface scratches and wear through sanding or screen-and-recoat methods, applying protective finishes that last 3-15 years. This preserves natural wood beauty while extending floor longevity.
Commercial Floor Maintenance
Designed for offices and commercial spaces, our floor maintenance ensures professional environments with minimal disruption. The low-moisture system allows quick drying between tenant visits, while eco-friendly treatments maintain safety standards. We offer flexible scheduling including after-hours service for business continuity.
Upholstery Cleaning
We clean all upholstery fabrics including delicate materials like velvet and Haitian cotton. Our heat-assisted extraction removes embedded dirt and allergens while preserving fabric integrity. Optional protective treatments help maintain freshness between professional cleanings, ideal for residential and commercial furniture.
People
Kelly Hilliard
Co-Owner
With 30 years in the carpet cleaning industry, Kelly leads operations and continuous improvement. He focuses on customer satisfaction through innovative techniques and equipment upgrades while managing daily service delivery.
Barbara Hilliard
Co-Owner
Barbara handles customer relations and scheduling, sharing 25 years of business management experience. She ensures clear communication and transparent pricing while coordinating the team's logistics and client interactions.
Alfredo Al
Lead Technician
Al brings 5 years of specialized training in all surface cleaning methods. He supervises field operations, ensuring consistent quality across carpet, tile, wood, and upholstery services while mentoring newer technicians.
Luis
Certified Technician
Luis has 1 year of hands-on experience with low-moisture systems. He specializes in commercial floor care and residential deep cleaning applications, maintaining equipment standards and safety protocols during service delivery.
Noemi
Customer Service Representative
Noemi manages client communications with 1 year of flooring terminology expertise. She coordinates appointment scheduling while addressing customer inquiries about pricing, processes, and service options.
Questions
How quickly will my carpets dry after cleaning?
Our low-moisture method ensures carpets dry in about 1 hour, not multiple hours like traditional steam cleaning.
Are your cleaning products safe for pets and children?
Yes, we use 100% organic, non-toxic formulas that protect families and allergy sufferers without harsh chemicals.
Do you upsell or add surprise fees?
No, we provide clear quotes upfront with no hidden costs or pressure sales tactics during service.
Can you restore damaged tile or stone surfaces?
Yes, we professionally restore tile, stone, and shower surfaces using specialized cleaning and color sealing techniques.
Do you offer recurring maintenance for businesses?
Yes, we create customized commercial maintenance plans for offices, clinics, and other professional spaces.
Should I move furniture before cleaning?
We handle light furniture movement unless you request specific large item relocation in advance.
Reviews (6)
Mary Beth Farmer
Dec 17, 2021
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Ive been in my house since 2019 just prior to Covid outbreak. Oldest dog is completely housebroken, middle dog is pad trained and housebroken. Middle dog was doing perfectly fine until I got a puppy in September of this year. . Well puppy is housebroken now middle dog has decided that she can go anywhere she wants. Amarillo Dry Carpet is the absolute best their cleaning methods gets every bit of the stain, smell, residue absolutely everything out of the carpet. Dogs havent gone in the house at all. Also had the tile and grout cleaning done its sparking clean. Well worth
S. C.
Dec 02, 2021
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We built a new home and had over 1000sq foot of tile to clean post construction. The tile had a film from grout but otherwise no paint or drywall issues. Kelly was very gracious when we called stating that we were not satisfied with the work. He came and looked at the tile and stated it was not adequately rinsed and they would come back to get the job done correctly. They showed up and Kelly was with his crew. Near the completion of the work, Kelly left and that is where the problem began (see photos). The crew immediately went into speed mode just to get done and again poorly rinsed. It became
Julie Reynero
Nov 18, 2021
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Positive:Professionalism,Punctuality,Quality,Value
I highly recommend this company. They did a fantastic job on my carpet. I had several old stains and now my carpet looks new. I will definitely call again.
Services:Clean carpet,Remove pet stains & odors
I highly recommend this company. They did a fantastic job on my carpet. I had several old stains and now my carpet looks new. I will definitely call again.
Services:Clean carpet,Remove pet stains & odors
Marcia Bentle
Oct 01, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We had stained concrete floors cleaned in newly purchased home prior to son moving in. We were extremely pleased with service provided. Kelly came day or two ahead to verify scope of work and explain options. Team arrived promptly on day of appointment, worked professionally and efficiently. Super job at good price.
We had stained concrete floors cleaned in newly purchased home prior to son moving in. We were extremely pleased with service provided. Kelly came day or two ahead to verify scope of work and explain options. Team arrived promptly on day of appointment, worked professionally and efficiently. Super job at good price.
Kathy Smith
Aug 03, 2021
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Amarillo Dry Carpet did a great job on our carpet cleaning. It was a good value for whole house cleaning. I like that the carpet is not so wet, no strong detergent odors either. The staff was professional, moved all furniture as requested. They were on time, even a little earlier but contacted us to make sure it was ok to come early. Highly recommend!
Teyana Hutchison
Jul 17, 2021
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I was in desperate need for carpet cleaning services on a Friday and started calling all places recommended. Out of all the people I talked to Kelly was the best!! All the other places wanted to send someone out to do an estimate next week. We were in a situation where we really couldn't wait that long. Kelly said he would "fit us in" Saturday afternoon!!! I was amazed and so grateful!! Naomi and Mario showed up and did an AWESOME job. The person who lived here before us had big dogs locked in one of the bedrooms and they had urinated in areas of the living room as well. The carpet is only 2 years
