Business Details
21 Years
experience
Emergency
services
Your Trusted HVAC Partner in Athens, TN
Giles Heating and Air was founded in 2005 by Shane Giles, a seasoned professional with over two decades of experience in the HVAC industry. Our team combines technical expertise with a commitment to personalized service, ensuring every client receives tailored solutions for their heating, cooling, and air quality needs. We prioritize customer satisfaction through transparent communication, adherence to safety standards, and a focus on long-term system performance. Our reputation in Southeast Tennessee reflects our dedication to honesty, reliability, and community-centered values. 
Services
HVAC Maintenance
New Unit Installations
Gas Line Services
Air Quality Testing
Gas Unit Services
Water Heater Repair
Duct Work
Gas & Log Heaters
Geothermal Installation
Details
- Year established: 2005
Highlights and features
- We offer 19 years of local HVAC expertise since 2005.
- Our owner-operated business provides 24/7 emergency service.
- We deliver transparent pricing with no hidden fees.
- We offer 10-year manufacturer warranties on equipment.
- Our technicians diagnose issues with precision and care.
Associations and certifications
- Authorized Coleman Dealer
What people say
Prompt arrival time
Knowledgeable staff
Reasonable pricing
Excellent service
Emergency services available
Services
HVAC Maintenance
Our HVAC maintenance includes coil cleaning, drain line clearing, refrigerant checks, and electrical inspections. We ensure optimal performance and longevity for residential and commercial systems. Our technicians use precision tools to identify issues before they escalate, reducing long-term costs.
New Unit Installations
We handle complete HVAC installations with programmable thermostats and 10-year warranties. Our team ensures code compliance and offers environmental protection upgrades. Proper unit sizing prevents energy waste, while post-installation walkthroughs maximize customer understanding of system operation.
Gas Line Services
Our licensed technicians install and repair gas lines for heating systems and appliances. We perform pressure testing and leak detection using advanced diagnostics. Emergency gas services prioritize safety while minimizing home disruption through rapid response protocols.
Geothermal Installation
We specialize in geothermal systems that utilize ground loops for sustainable heating and cooling. These energy-efficient solutions reduce environmental impact while maintaining consistent indoor comfort. Our installations follow manufacturer specifications for long-term reliability and operational savings.
Duct Work
Our duct rerouting services improve airflow efficiency and indoor air quality. We analyze existing systems to address temperature inconsistencies and accommodate renovations. Properly designed ductwork reduces system strain while enhancing overall HVAC performance.
People
Shane Giles
Owner
Shane founded Giles Heating and Air in 2005 after discovering his passion for HVAC work in his 20s. He prioritizes customer relationships over sales tactics and personally oversees complex service calls.
Ashley Giles
Co-Owner
Ashley manages operations alongside Shane, ensuring smooth scheduling and clear communication. Her customer service focus complements Shane's technical expertise in maintaining the company's family-first approach.
Questions
What HVAC services do you offer?
We provide maintenance, installations, gas line work, geothermal systems, duct modifications, and emergency repairs for residential and commercial clients.
Are you available for emergency HVAC service?
Yes, we offer 24/7 emergency service for urgent heating and cooling issues across Southeast Tennessee.
Which areas do you serve?
We serve Athens, Cleveland, Sweetwater, and surrounding areas in Southeast Tennessee.
Do you offer warranties on installations?
Yes, we provide 10-year manufacturer warranties on equipment and one-year maintenance policies for new installations.
How can I schedule a service appointment?
Call us at (423) 746-8995 or use our online contact form to schedule same-day or next-business-day service.
Reviews (2)
Linda Triplet
Nov 26, 2016
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Ashley is the sweetest person on the phone you will ever talk to. The tech. was very personable and full of knowledge. You will not regret dealing with Giles heating and air.
Thomas Womack
Nov 22, 2016
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I know that they were extremely busy but, when I mentioned my elderly mother living with me on oxygen they moved me ahead of people and came out within 1 hour of my call. I had purchased a unit with them the previous year because the owner seemed to care more than the other contractors I had out to give an estimate. looks like I was right. thank you Giles I will always refer you guys!
