Business Details
36 Years
experience
Emergency
services
Trusted Property Management Services in Portland, OR
Residential Property Management has been a trusted property management company since 1990. Our hands-on approach combines automation with personalized service, ensuring ethical property management tailored to Portland's market. With decades of experience, we handle tenant screening, maintenance, and legal compliance, prioritizing client peace of mind. Our team maximizes property returns through preventative maintenance and competitive market analysis. Licensed experts ensure adherence to Oregon's landlord-tenant laws, while our owner-operated structure guarantees direct accountability.We serve Portland and surrounding areas with reliable emergency response and transparent financial reporting. Proven strategies reduce tenant turnover and vacancy periods, supported by a network of certified maintenance professionals. Our digital portals streamline rent collection and maintenance requests, offering owners 24/7 account access. Three decades of local expertise position us as Portland's preferred choice for comprehensive property management solutions.
Services
Property Advertising
Tenant Screening
Maintenance Services
Rent Collection
Legal Compliance
Emergency Repairs
Property Showings
Market Analysis
Eviction Assistance
Security Deposit Management
Details
- Year established: 1990
Highlights and features
- Owner-operated with three decades of Portland property management experience
- Hands-on service combining automation with personalized attention
- Maximize property income through rigorous tenant screening and preventative maintenance
- 24/7 emergency maintenance assistance for tenant issues
- Legal experts ensure compliance with Oregon landlord-tenant laws
Associations and certifications
- National Association of Residential Property Managers
What people say
Well managed
Professional company
Superior customer service
Problem-solving skills
Recommend to others
Services
Property Advertising
We implement targeted digital marketing strategies across Zillow, Trulia, and Homes.com to maximize property visibility. Our professional photography and staging services create compelling listings that attract qualified tenants. Through data-driven pricing analysis, we ensure competitive positioning in Portland's dynamic rental market.
Tenant Screening
Our rigorous screening process evaluates credit history, criminal records, and rental history while maintaining compliance with fair housing laws. We use a third-party screening company to ensure objective evaluations and minimize eviction risks for property owners.
Maintenance Services
We provide 24/7 emergency maintenance and scheduled repairs through a network of licensed professionals. Our preventative maintenance programs reduce long-term costs and maintain property value while ensuring tenant satisfaction and regulatory compliance.
Rent Collection
Our automated payment system enables online rent collection with direct deposit options for owners. The portal tracks payments, generates financial reports, and sends timely reminders to ensure consistent cash flow and accurate financial recordkeeping.
Legal Compliance
We maintain full compliance with Oregon landlord-tenant laws and Portland housing regulations. Our legal expertise covers lease agreements, eviction proceedings, security deposit management, and fair housing requirements to protect property owners' interests.
People
Danielle L. Paulson
President/Principal Broker
As President, Danielle L. Paulson leads with over 25 years of Portland real estate experience, ensuring ethical property management practices and strategic business growth.
James E. Paulson
Vice President/Maintenance Director
James E. Paulson oversees maintenance operations, leveraging his expertise to ensure prompt emergency response and quality property upkeep through certified vendors.
Shannon L. Pugh
Senior Administrator
Shannon L. Pugh manages daily operations as Senior Administrator, applying over 15 years of experience in property management to ensure client satisfaction and efficient service delivery.
Questions
What property management services do you offer?
We handle tenant placement, screenings, maintenance, emergency repairs, rent collection, legal compliance, and market analysis for Portland properties.
How do you handle emergency maintenance requests?
Our 24/7 emergency response team provides immediate assistance and dispatches licensed professionals for urgent property repairs.
Do you provide services outside Portland?
Yes, we serve Lake Oswego, Hillsboro, Beaverton, Tualatin, and all Portland metropolitan areas.
How quickly can you rent my property?
Most properties lease within 3-4 weeks using our targeted marketing and rigorous tenant screening process.
Are you licensed property managers in Oregon?
Yes, we hold active Oregon Real Estate Agency licenses and maintain NARPM certification.
Videos
Reviews (6)
Andrea Fletcher
May 15, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
RPM is always very quick to respond to any questions or requests we have. They have been great to work with for the 3 years we have been renting through them!
RPM is always very quick to respond to any questions or requests we have. They have been great to work with for the 3 years we have been renting through them!
Sharon Lamb
May 13, 2021
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The property management has been okay. But things move slow bc the owner of property is very slow, and things take long time to be fixed. We pay rent on time every month and we lived without. A dining room/laundry room since mid February til today. But no compensation on rent or anything.
Rose Wellman
Jan 23, 2021
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Sadly, Ive been disappointed with RPM. If all you need or want is for a mgmt. company to process the rent check, then RPM will do that. But if you need or desire a mgmt. company for any of the following, RPM is not for you:
- to proactively communicate with you when the tenant is late or has not paid their rent. You will need to keep records so that you know how many months the tenant is behind and you will only know that the tenant didnt pay once the auto deposit is recorded at your bank. This makes budgeting on your end difficult.
- to help explain the various landlord & tenant laws
- to proactively communicate with you when the tenant is late or has not paid their rent. You will need to keep records so that you know how many months the tenant is behind and you will only know that the tenant didnt pay once the auto deposit is recorded at your bank. This makes budgeting on your end difficult.
- to help explain the various landlord & tenant laws
Carla Kimzey
Jun 11, 2020
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Positive:Professionalism
I switched to RPM a few years ago after several years of poor experiences with another local property manager (I can just imagine what my tenant went through). Best decision ever! I have a peace of mind and everyone on the RPM team I have interacted with has been very responsive and great to work with.
I switched to RPM a few years ago after several years of poor experiences with another local property manager (I can just imagine what my tenant went through). Best decision ever! I have a peace of mind and everyone on the RPM team I have interacted with has been very responsive and great to work with.
John Larsen
Jan 19, 2020
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This company does a thorough job of finding just the right tenants for my house. They take careful care of the paperwork, and strive to make the lease clear to both parties. I had two repairs in the first two years and they were done efficiently and at a fair price. I recommend them to property owners and prospective tenants alike.
Jane Johnson
Aug 24, 2019
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My son and his wife recently signed a two year lease on a home with Residential Property Management (RPM) located on Barbur Boulevard in Portland and six months into their lease they received a very unsympathetic email (and later a letter) notifying them that they had 60 days to vacate the premises so that the owner could sell. Either RPM was ignorant of Oregon State laws protecting renters or they were attempting to perform an illegal act. Please educate yourselves on State laws protecting renters and given a chance to rent knowing RPM would be your property management, I would advise to reconsider
