Business Details
Your Trusted Property Management Partner in Portland
Established over 60 years ago, our company specializes in comprehensive real estate and property management services across the Portland Metro area. We have cultivated deep expertise in managing both residential and commercial properties, maintaining a strong local presence through long-term partnerships like our work with Weston Investment Co. LLC. Our U-Store self-storage division, operational for over four decades, provides secure and affordable storage solutions tailored to community needs.We distinguish ourselves with an integrated approach that includes dedicated records management services through our Business Records Center. With a commitment to personalized service and operational excellence, we prioritize client satisfaction while leveraging decades of experience to deliver reliable, forward-thinking property solutions.
Services
Property Management
Self-Storage Services
Records Management
Residential Leasing
Commercial Management
Highlights and features
- We offer 60+ years of experienced property management in Portland.
- We exclusively manage 200+ properties for Weston Investment Co. LLC.
- We provide U-Store self-storage solutions with 40+ years of local service.
- Our team offers full-service records management through Business Records Center.
- We operate from a centrally located Portland office with dedicated support.
Services
Property Management
We provide end-to-end property management for residential and commercial properties in Portland. Our services include tenant screening, maintenance coordination, rent collection, and financial reporting. With decades of experience managing over 200 properties, we ensure owners achieve maximum returns while maintaining compliance with local regulations.
Self-Storage Services
Our U-Store self-storage division offers secure, affordable storage units across Portland and surrounding areas. With climate-controlled options and flexible lease terms, we serve individuals and businesses needing short- or long-term storage. Trusted since 1980, we prioritize security through 24/7 surveillance and controlled access systems.
Records Management
Business Records Center delivers secure document storage and management solutions for Portland businesses. We offer digitization, retrieval, and destruction services with strict chain-of-custody protocols. Our facilities maintain industry standards for fire protection, climate control, and data confidentiality to protect sensitive information.
Residential Leasing
We specialize in residential property leasing with personalized tenant support through our online portal. Services include rent payment processing, maintenance requests, and insurance verification. Our platform allows 24/7 account access, enabling seamless communication and streamlined management for tenants and owners alike.
Commercial Management
Our commercial property management covers lease administration, vendor coordination, and tenant relations for office and retail spaces. We focus on maintaining property value through preventative maintenance and proactive tenant engagement. Clients benefit from tailored reporting and strategic market positioning to attract premium tenants.
Questions
What property management services do you offer?
We manage residential and commercial properties, including tenant screening, maintenance, rent collection, and financial reporting. Our services also include records management and self-storage solutions through specialized divisions.
How can I pay rent or submit maintenance requests?
Use our online portal to pay rent, schedule automatic payments, submit maintenance requests, or communicate directly with our team. The portal is accessible 24/7 via desktop or mobile devices.
Do you offer storage unit rentals?
Yes, our U-Store division provides secure self-storage units in Portland with climate-controlled options, flexible lease terms, and 24/7 surveillance for personal or business use.
What record management services are available?
We offer document storage, digitization, retrieval, and secure destruction services through Business Records Center, with controlled access and compliance protocols for sensitive business information.
How long have you managed properties in Portland?
Our team has provided property management services in the Portland Metro area for over 60 years, serving clients with expertise in residential, commercial, and storage property sectors.
Reviews (7)
Sean Doss
Aug 03, 2021
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They never miss an opportunity to raise rent - including two months into the pandemic. Thankfully Portland has laws to stop them from raising it by as much as they'd love to. They do not repair items in a timely manner (my oven has been broken for YEARS and they won't even pretend to ATTEMPT to fix it). They shut off water in my complex without warning in order to do landscaping (they want the outside to look nice - who needs running water anyway?). Truly an awful company. All landlords are bad, but these people are the worst.
Nicholas Tucker
Apr 26, 2021
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Charrise has been my property manager for over 2 years. She is great, super helpful, as well as friendly. When looking at a new spot she not only jumped at the chance to show it to me but also offered to give me a ride to it. I highly recommend anyone looking at renting with American Property Management find a building that Charrise manages, you won't be disappointed.
Luke O'Donoghue
Apr 24, 2021
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This property management company is the absolute worst in Portland. Completely unresponsive to the most basic levels of communication. An electrical fire was caused by an 1970s oven that was long past its use by date, and they had the audacity to try and pin it on me, then wait six weeks for a replacement. Meanwhile they allow their tenants to live in damp moldy apartments and be thankful for it. Avoid them like the plague, walk past one of their buildings first thing in the morning and look at all the condensation on the windows, a simple economic fix they arent even prepared to do so
Mep P.
Jan 02, 2021
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I was wary to come here based on the reviews, but have been very pleasantly surprised by management and my location. Peg and Kathy are awesome! They have been very responsive on some repairs and responded immediately to a small neighbor issue I had. I'm blown away given the ratings I see to the contrary. The buildings are old and need something here and there, and the appliances are older.. but the rent is less than market rates and you get more space for the money. Plus, maintenance has been totally responsive. You can't have it both ways, cheaper rent....and new appliances and buildings. I'm
Juleen Rustan
Jun 24, 2020
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What does it take to get my stove fixed? It's been 5 weeks!!! I've contacted manager 4 times. Called the main office only to be told "call your manager!" I sent a note with my rent check which, by the way, increased during a pandemic! I haven't been able to cook/bake. Outrageous!!! Totally unprofessional. There's been NO COMMUNICATION!!! I've tried to be patient but now.. I'm calling my attorney! NO ONE SHOULD HAVE TO WAIT!!! What's your excuse, APM??? I'll bet, if it were the owners and management, they'd have their stove fixed by now or, a new one!
Tamara Anne Fowler
Aug 27, 2019
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UPDATE: January 2020
Asked manager to put in request to have my sparking light in the kitchen fixed. Martha James, manager, at the Alexandrian said, "We don't come out to fix no light bulb." I said, "No, it is the fixture." She kept saying light bulb and I kept saying fixture until somehow it got through her head that she should listen to me because we were saying different things. And mine is fairly important. A sparking light fixture could cause a problem.
Called APM and left messages for Mike (whomever he is) and John the maintenance supervisor. I guess a sparking light means nothing to them
Asked manager to put in request to have my sparking light in the kitchen fixed. Martha James, manager, at the Alexandrian said, "We don't come out to fix no light bulb." I said, "No, it is the fixture." She kept saying light bulb and I kept saying fixture until somehow it got through her head that she should listen to me because we were saying different things. And mine is fairly important. A sparking light fixture could cause a problem.
Called APM and left messages for Mike (whomever he is) and John the maintenance supervisor. I guess a sparking light means nothing to them
B. J. Woodworth
Jan 22, 2019
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Mid income range properties with very low move-in fees, and minimal background checks. To rent an apartment you only need to have first month's rent and a $500 security deposit. While they advertise a no-pet policy, you can have an emotional support animal with a doctor's letter. This is important to know and they asked no questions about it when you present that important slip of paper.
