Business Details
24 Years
experience
Emergency
services
Trusted AAHA Accredited Veterinary Care in Akron
Since February 12, 2002, Highland Veterinary Clinic has provided compassionate, high-quality veterinary care to Akron and surrounding communities. Founded in a renovated florist space, our practice has grown from one doctor and three staff members to a team of two veterinarians, six staff members, three registered veterinary technicians, and dedicated support personnel. As an AAHA-accredited hospital, we maintain rigorous standards in safety protocols, equipment, and medical expertise, placing us among the top 12-15% of animal hospitals in North America. Our services include routine wellness exams, dental care, emergency services through our partnership with Metropolitan Veterinary Hospital, and comprehensive preventive care. Dr. Dana Jacobson, who joined in 2021, leads our team with expertise in both general practice and emergency medicine, while Dr.Lindsay Andray and Dr. Nancy O'Connor bring decades of local experience. We prioritize personalized care for every pet, utilizing modern medical practices and client-focused resources like our online patient portal through Vello by IDEXX. Our emergency services operate 24/7 through Metropolitan Veterinary Hospital, with Highland doctors on-call for consultations. We maintain transparent communication with clients through vaccination records, appointment reminders, and educational tools related to pet health, nutrition, and parasite prevention. Our facility combines historical character with modern veterinary technology, reflecting our commitment to both tradition and innovation in pet healthcare.
Services
Wellness Exams
Vaccinations
Dental Care
Emergency Services
Preventive Medicine
Details
- Year established: 2002
Highlights and features
- We offer AAHA-accredited veterinary standards verified through 900+ evaluation criteria
- Our team includes experienced veterinarians with 20+ years of combined local practice
- Emergency care available through 24/7 partnership with Metropolitan Veterinary Hospital
- Personalized service through Vello by IDEXX online resources for pet health records
- Continuous staff development maintaining leading veterinary medical knowledge
Associations and certifications
- American Animal Hospital Association (AAHA)
Services
Wellness Exams
Comprehensive wellness examinations detect early health issues through physical assessments, medical history review, and preventive screenings. Our experienced veterinarians evaluate pets from nose to tail, providing tailored care recommendations. Regular checkups maintain pet health while establishing baseline metrics for future comparisons.
Dental Care
Professional dental cleanings and oral evaluations prevent periodontal disease through ultrasonic scaling, polishing, and fluoride treatments. We address dental trauma, extraction needs, and home care education. Maintaining oral health reduces systemic infection risks in pets.
Emergency Services
24/7 emergency care through Metropolitan Veterinary Hospital handles critical situations like trauma, poisoning, and severe illness. Highland doctors provide after-hours consultations for established patients, ensuring continuity of care during medical crises requiring immediate attention.
Vaccinations
Customized vaccination schedules protect pets against infectious diseases using AAHA-recommended core vaccines. We provide rabies certificates, titer testing options, and detailed vaccination records through our Vello by IDEXX online portal for wellness tracking and boarding requirements.
Preventive Medicine
Year-round parasite prevention programs, nutrition counseling, and wellness plans address common health threats. Our team educates owners about heartworm prevention, flea control, and early detection of chronic conditions through regular screenings and diagnostic testing.
People
Dr. Dana Jacobson
Practice Owner
Veterinarian with extensive experience in general practice and emergency medicine, leading Highland since 2021. Committed to Akron community pet care while balancing family life with multiple rescue animals.
Dr. Lindsay Andray
Veterinarian
Graduated from Kansas State University in 2006, providing compassionate care to Akron pets for over 15 years. Maintains strong client relationships while navigating Ohio sports team loyalties.
Dr. Nancy O'Connor
Founding Veterinarian
Akron native and Ohio State veterinary graduate with 20+ years local experience. Completed internship at Metropolitan Veterinary Hospital before establishing Highland Clinic in 2002 as a trusted community resource.
Questions
What makes Highland Veterinary Clinic AAHA-accredited?
Our AAHA accreditation verifies adherence to 900+ standards covering medical protocols, equipment, and staff training. This places us among the top 15% of North American animal hospitals with verified quality care.
What veterinary services do you offer?
We provide wellness exams, vaccinations, dental care, preventive medicine, and emergency services. Our team maintains expertise in general practice while partnering with specialists for advanced diagnostics and treatments.
Are emergency services available after hours?
Yes, through Metropolitan Veterinary Hospital's 24/7 facility. Highland doctors remain on-call for urgent consultations regarding established patients' medical emergencies requiring immediate attention.
Can I access my pet's medical records online?
Vello by IDEXX portal provides 24/7 access to vaccine records, appointment history, and health reminders. This secure system facilitates better communication between pet owners and our veterinary team.
How experienced is your veterinary staff?
Our doctors maintain over 50 combined years of local veterinary experience. Three registered technicians and dedicated support staff ensure knowledgeable care from reception through medical procedures.
Reviews (4)
Carol Griffin
Jan 12, 2022
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My first visit today with my Mini Sheepadoodle puppy. The staff is amazing and friendly. My puppy was very relaxed after her first visit and that is an excellent sign. Thank you to everyone for making us feel welcome and safe. I think we made a good choice.
Charisse Savier
Nov 24, 2021
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They were able to get my precious Joey in right away even though we were new patients. My previous vet retired and sold his practice so getting a new vet was a stressful idea. My Joey was exhibiting some pain and I couldn't stand to see him suffering. They were able to care for him right away and ease his pain even though it was right before a… holiday. I am so grateful he did not have to suffer through days of pain. He is a senior and fragile guy and my steady and loving companion through this pandemic. He deserves the best and that's the care he received.
Jessica Boneham
Sep 22, 2021
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Extremely kind staff! Fantastic scheduling and pet care. So happy to be back with Dr. Jacobson. She’s amazing!
Stefanie Castle
Jul 06, 2021
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The vets and staff here took such great care of my dog. From first appointment until after surgery they were amazing. Thank you for helping take care of one of the most important things in my life. Spencer is doing amazing after his eye surgery! ❤️
