Business Details
Emergency
services
Your Trusted Veterinarian in Kinston, NC
At Riverbank Animal Hospital, we have dedicated our practice to providing exceptional veterinary care for pets in Kinston, NC. Our team of licensed veterinarians brings years of experience in treating both routine and complex conditions, combining advanced medical techniques with compassionate care. We offer a comprehensive range of services including wellness exams, surgical procedures, pain management, and emergency treatment to ensure pets receive complete healthcare solutions. Our facility features modern equipment for accurate diagnostics and treatment, along with separate boarding areas for cats and dogs to ensure comfort during stays.We prioritize client education through informative resources and personalized consultations, empowering pet owners to make informed decisions about their animals' health. With convenient appointment scheduling and a commitment to prompt, attentive service, we strive to be the trusted partner in pet healthcare for our community.
Services
Pain Management
Surgical Services
Pet Boarding
Microchip Identification
Online Pharmacy
Highlights and features
- We offer 24/7 emergency care availability during business hours.
- Our team includes experienced NC-licensed veterinarians with specialized surgical skills.
- We provide advanced pain management solutions including laser therapy.
- Our boarding facilities feature separate cat and dog areas with monitoring.
- We maintain strict vaccination protocols to protect all boarded pets.
What people say
Amazing staff
Excellent care
Compassionate treatment
Successful outcomes
Personalized attention
Services
Pain Management and Control
Our pain management services use advanced techniques like laser therapy to alleviate discomfort in pets. This non-invasive treatment accelerates healing while reducing inflammation and chronic pain. We tailor solutions for post-surgical recovery, arthritis, and injury rehabilitation through personalized treatment plans.
Surgical Services
We perform comprehensive surgical procedures including spays, neuters, and orthopedic operations. Our surgical care combines modern techniques with pre-operative diagnostics to ensure patient safety. We provide post-operative monitoring and pain management for optimal recovery outcomes.
Boarding
Our boarding facilities offer separate, climate-controlled spaces for cats and dogs with daily exercise areas. We accommodate special dietary needs and medication administration. Boarding includes health monitoring by veterinary staff and emergency care access when needed.
Microchip Pet Identification
We implant permanent identification chips for pet security using minimally invasive injection techniques. This service provides lifelong tracking capability through nationwide databases. We recommend combining microchips with traditional collars for maximum identification effectiveness.
Online Pharmacy
Our online pharmacy offers convenient prescription fulfillment with home delivery options. Pet owners access secure medication ordering for routine and chronic condition treatments. This service ensures proper dosing while maintaining veterinary oversight for patient safety.
People
Dr. R. Randall
Veterinarian
Dr. Randall provides comprehensive veterinary care with a focus on preventive medicine and patient wellness. He works closely with pet owners to develop customized healthcare plans while maintaining active involvement in continuing education programs.
Dr. J. Garren
Veterinarian
Dr. Garren specializes in advanced surgical techniques and complex medical treatments. With extensive experience in emergency care, he emphasizes compassionate communication while delivering expert diagnostics and treatment solutions for challenging cases.
Dr. J. Chandler
Veterinarian
Dr. Chandler focuses on patient-centered care with particular expertise in feline medicine. She prioritizes client education and preventive care strategies while maintaining proficiency in both traditional and alternative pain management approaches.
Dr. J. Phillips
Veterinarian
Dr. Phillips delivers comprehensive medical services with emphasis on geriatric pet care and chronic condition management. He maintains active involvement in community pet health initiatives while providing personalized treatment planning for complex cases.
Dr. V. Salais-Lee
Veterinarian
Dr. Salais-Lee specializes in diagnostic imaging and internal medicine with particular focus on early disease detection. She combines technical expertise with compassionate patient handling to ensure accurate diagnostics and effective treatment planning.
Questions
Do you offer emergency veterinary care?
Yes, we provide emergency care during business hours. For after-hours emergencies, we maintain partnerships with local emergency clinics.
What boarding requirements must pets meet?
Boarding pets require current vaccinations, heartworm testing, and flea/tick prevention. Proof of these must be provided before check-in to ensure all pets' safety.
Can I order pet medications online?
Yes, our online pharmacy allows secure prescription ordering with home delivery options for both routine and specialized medications.
What surgical services do you offer?
We perform spays, neuters, soft-tissue surgeries, orthopedic procedures, and select dental operations with pre-surgical diagnostics and post-operative care.
How does laser therapy benefit pets?
Laser therapy reduces pain and inflammation while accelerating healing for conditions like arthritis, injuries, and post-surgical recovery through non-invasive light energy treatment.
What appointment payment options exist?
We require $50 deposits for general appointments and $100 for surgeries. Deposits apply toward final bills with specific refund policies for cancellations.
Reviews (7)
A. Humphries
Jan 02, 2022
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Riverbank in Kinston needs to improve. We called before coming to ask if they could see our pet and they agreed. I found this walk-in experience extremely inconvenient and a showing of poor customer service. I signed in prior to 2pm. I was 2nd on the sign-up sheet. We sat until 4:00pm still unseen (with 2 kids waiting and a doggy in a diaper and someone else's pet urine on the floor), while the waiting room literally emptied around us. I asked at around 3:30 if we should schedule for toe nail clippings or a full check up to be seen sooner and the receptionist stated that would delay our visit
Tina T.
Dec 28, 2021
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They treat their animals with love and tender care I have used them for over 10 years no complaints my dog Zeus loves them so do I The facility is very clean they have the personality that you want to be around animal lovers
Shayne Z.
Dec 02, 2021
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Riverbank offers excellent veterinary care for my pets as well as low cost spay/neuter. I care for a small colony of feral cats in New Bern & wouldn't be able to prevent them from breeding without Riverbank's generous policy. I love the walk in anytime feature! Riverbank staff are professional, caring, thorough, compassionate and will work with you to ensure your pets get the best care possible!
Alex Binkley
Oct 17, 2021
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Very friendly, efficient and usually and in-and-out service.
Friday afternoon was busy, but expected. The office waiting area was clean, the exam room was moderately clean, I could see there was dried urine on the floor. I did see a level of immaturity from 2 technicians - they both ran from the exam rooms, yelling and giggling as if they were chasing each other, through the the front door into the parking lot. They both casually walked back into the building and back into the exam room. I'm not sure what happened, but the commotion startled my pup and other pups.
Overall, I do recommend this
Friday afternoon was busy, but expected. The office waiting area was clean, the exam room was moderately clean, I could see there was dried urine on the floor. I did see a level of immaturity from 2 technicians - they both ran from the exam rooms, yelling and giggling as if they were chasing each other, through the the front door into the parking lot. They both casually walked back into the building and back into the exam room. I'm not sure what happened, but the commotion startled my pup and other pups.
Overall, I do recommend this
D. H.
Oct 08, 2021
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Absolutely WONDERFUL!! Always caring and professional!! I rescue cats and bring them to Riverbank and they always help me keep the babies healthy. The staff is very kind. Can't say enough about them!
Chad Bogdahn
Sep 04, 2021
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Positive:Quality,Reliability,Responsiveness,Value
This is the most attentive and affordable veterinary clinic I have ever been to. The staff is caring, the room I was in was very clean, and they really took the time to listen to my concerns and help my Fuzzy Buddy. Highly recommend! Great people!
This is the most attentive and affordable veterinary clinic I have ever been to. The staff is caring, the room I was in was very clean, and they really took the time to listen to my concerns and help my Fuzzy Buddy. Highly recommend! Great people!
Bobby Bordeaux
Aug 27, 2021
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They are truly wonderful here. They care about you and your animals. Dr. Robeson is usually the vet I see and she is very kind and caring. She is very good at taking care of my Sophie dog.
