Business Details
13 Years
experience
Emergency
services
Your Trusted Property Management Partner
Property Management Consultancy has been serving community associations in San Francisco since 2013 with a dedicated focus on condominium associations, HOAs, PUDs, and TICs. Our team combines deep local expertise with cloud-based technology to deliver tailored property management solutions. We specialize in financial services including budget preparation, monthly statements, and year-end compliance while maintaining rigorous adherence to California Civil Code requirements. Our integrated team approach ensures boards receive expert guidance on vendor contracts, project management, and emergency response. With proven cost-saving results like preventing $250,000 in unnecessary system replacements for a Nob Hill association, we demonstrate measurable value through operational efficiency.Our staff maintains direct accessibility to cloud-based information systems, enabling prompt resolution of property management needs. We provide 24/7 emergency response capabilities while maintaining personalized service through dedicated management teams. The company's track record demonstrates that focused expertise in common interest developments outperforms generic management approaches. Our accounting practices follow modified accrual standards with dual-signature protections for reserve funds. Through continuous technology investment and staff training, we maintain our position as specialists in San Francisco's unique property management landscape.
Services
Property Management
Financial Services
Emergency Response
Vendor Oversight
Project Management
Budget Preparation
Compliance Reporting
Resident Portal Access
Details
- Year established: 2013
Highlights and features
- We specialize exclusively in San Francisco common interest developments
- Our cloud-based technology platform enables real-time property management access
- Proven track record of significant cost savings for associations
- Dedicated team approach with dual-signature financial protections
- 24/7 emergency response capabilities for property emergencies
What people say
Tremendous hassle worth it
Proven worth effort
Great job appreciation
Knowledgeable professional assistance
Pro-active management company
Services
Property Management
Comprehensive property management for condominium associations and HOAs. Our team provides board support, vendor oversight, and compliance management. We utilize cloud-based technology for real-time access to property information and financial records. Services include emergency response coordination and customized management plans tailored to each property's unique needs.
Financial Services
Full-service financial management including budget preparation, monthly reporting, and year-end compliance. We handle collections through Union Bank's lockbox system with dual verification processes. Our accounting follows modified accrual standards with separate reserve fund management requiring dual board signatures for disbursements. Services include CPA coordination for associations exceeding $75k annual collections.
Emergency Response
24-hour emergency management services for property crises. Our on-duty managers respond to urgent situations including plumbing failures, security breaches, and system malfunctions. The service includes immediate coordination with pre-approved vendors and real-time communication with board members through our cloud-based portal system.
Vendor Oversight
Vendor contract management and performance monitoring services. We conduct competitive bidding processes, review existing agreements, and implement service improvements. Our team provides board recommendations based on cost-benefit analysis while maintaining rigorous compliance with California Civil Code requirements for association expenditures.
Project Management
Specialized project management for property improvements and repairs. Our services include contractor selection, budget tracking, and on-site representation during construction. We ensure compliance with governing documents and facilitate communication between boards, residents, and contractors throughout the project lifecycle.
People
Kenton Broomfield
Physical Plant Supervisor
Overseeing physical plant operations with 20+ years of property management experience. Specializes in maintenance coordination and emergency response systems. Directly manages day-to-day operational needs for multiple San Francisco associations.
Susana Mackenzie
Property Manager
Experienced property manager with expertise in HOA governance and resident relations. Manages financial reporting and vendor contracts while maintaining compliance with California Civil Code requirements for multiple associations.
Piers Mackenzie
Property Manager
Specializes in budget preparation and cost-saving strategies. Proven track record in preventing unnecessary expenditures through detailed contract analysis. Provides board training on financial management best practices for community associations.
Seraphina Mackenzie
Accounting Manager
Manages accounting operations with expertise in modified accrual standards. Oversees financial reporting processes and ensures compliance with tax filing requirements for associations of all sizes.
Justin Witte
Bookkeeper
Handles day-to-day financial transactions and maintains accurate accounting records. Specializes in lockbox system reconciliation and monthly financial statement preparation for community associations.
Questions
What types of properties do you manage?
We specialize in condominium associations, HOAs, planned unit developments, and tenants in common developments throughout San Francisco.
How does your emergency response service work?
Our 24/7 emergency response team coordinates immediate action through pre-approved vendors while providing real-time updates to board members via our cloud portal.
How do you help reduce association costs?
Through competitive bidding, contract analysis, and operational efficiency reviews. We've saved associations over $250,000 by preventing unnecessary system replacements.
What technology platforms do you use?
We utilize cloud-based property management systems for financial tracking, resident communication, and document management accessible to all stakeholders 24/7.
Can you handle year-end compliance requirements?
Yes, we coordinate CPA reviews for associations collecting over $75k annually and prepare required financial statements for all clients.
Do you provide references from current clients?
Yes, we can provide references from multiple San Francisco associations we've successfully managed since 2013.
Reviews (5)
Jon B.
Aug 10, 2021
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I dunno what I can say that hasn't already been said about these people and this company. Avoid at all costs. If all of these reviews haven't made you decide not to hire them, then you deserve the service you will get if you do!
James P.
Apr 09, 2020
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PMC headed by Susana MacKenzie became our property manager for a 5-unit condo in SF after they took over a book of business from Citywide Management. In the few years when PMC managed our property there were four instances when they messed up which are inexcusable,
1) made a payment from our Operating account for a wholly different, unrelated Association in the amount of $3,000. BTW, our Association head of finance was not astute enough to catch the large discrepancy. Luckily, I tirelessly double-checked other peoples work.
2) made a payment from our Operating account for a wholly different,
1) made a payment from our Operating account for a wholly different, unrelated Association in the amount of $3,000. BTW, our Association head of finance was not astute enough to catch the large discrepancy. Luckily, I tirelessly double-checked other peoples work.
2) made a payment from our Operating account for a wholly different,
Keting S.
Jul 09, 2018
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Worst property management company ever! I paid $900+ a month HOA, got my car broke into in the locked garage. They had a video camera sign but the camera is not working for years, when asked about when to fix the camera, no reply. Moved in less than 6 months, had packages stolen 2x, asked for a solution. Please see the attachment file from the email replied from our property manager Piers. Basically tell us to send amazon packages to UPS to pickup or at our work place instead of home. What?! The best solution is to send my package elsewhere other than home?! And there's nothing they can do
Lan W.
Sep 26, 2017
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Very poor in accounting records. The bookkeeper/accounting clerk doesn't know basic accounting 101. I have to point out their mistakes; did not collect HOA fees from some homeowners when due and expenses due us for over a year, until we asked for it. Wasted money on expenses that was not wise. they should provide better advise to the prior HOA president and should focus on repairs really needed.
Mark V.
Nov 28, 2016
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The problems with PMC continue at every turn. Our last HOA meeting began with a conference call with a homeowner whose refinance has been on hold over 2 months because PMC has ignored his repeated requests for disclosure information. Today there is work they ordered to be done to our building that we specifically requested not be done. I could add a whole new list to the problems i listed in my initial review (see below). It's really nonstop incompetence (or worse) from them. The only reason our HOA has kept them as property management is to avoid the hassle of switching. That's
