Business Details
Your Trusted Partner for Customer Engagement Solutions
At Unitel Performance Marketing, we have dedicated over two decades to revolutionizing customer engagement through tailored call center solutions. Our proven expertise in inbound and outbound sales services empowers businesses to bridge marketing and monetization effectively. Leveraging proprietary software and integrated systems, we deliver intelligent customer interactions that drive revenue growth and loyalty. With a relentless focus on results, we specialize in creating scalable strategies that align with clients' evolving needs while maintaining transparency and accountability. Our team of engagement specialists has consistently exceeded expectations for national direct-response companies across industries like skincare, pharmaceuticals, and healthcare technology.By offering customized integration solutions and real-time performance visibility, we ensure every client maximizes their marketing investments. From call overflow support to comprehensive contact center outsourcing, our commitment to innovation and integrity has established us as a trusted industry partner. As demonstrated by measurable outcomes such as 30-51% revenue increases, we remain dedicated to delivering guaranteed success through customer-centric approaches. Our unique value proposition combines technical excellence with actionable insights to create ambassadors for brands while maintaining cost efficiencies up to 60% lower than traditional channels.
Services
Inbound Call Services
Outbound Call Services
Customer Service Calls
Virtual Office Assistants
Computer Systems Integration
Revenue Reporting
Custom Integration Solutions
Lead Generation
Order Processing
Customer Support
Highlights and features
- We offer over 20 years of customer engagement expertise.
- Our proprietary software enhances customer service efficiency.
- On-site IT team provides custom integration solutions at no extra cost.
- Proven 51% sales increase for outbound campaigns.
- Free consultation with no commitment required.
What people say
GREAT partner
Must have
Exceptional service
Proven track record
60% lower cost
Services
Inbound Sales Services
Our inbound sales team specializes in converting incoming calls to revenue opportunities. We implement advanced call routing systems that connect customers with trained specialists who understand product nuances. The service includes real-time order processing, product inquiries handling, and customer retention strategies that have helped clients achieve significant sales growth.
Outbound Sales Services
This proactive solution targets warm leads and potential customers through strategic calling campaigns. Our specialists receive product-specific training to deliver compelling pitches aligned with marketing objectives. The service includes lead qualification, appointment setting, and follow-up protocols that have consistently delivered 51% sales increases for direct-response clients.
Customer Support Calls
Our customer support solution maintains brand loyalty through professional call handling. Trained representatives manage account inquiries, order status checks, and issue resolution following customized response protocols. The service includes customer satisfaction tracking and feedback collection that helps businesses strengthen customer relationships and identify improvement opportunities.
Virtual Office Assistants
This service provides professional reception capabilities without full-time staffing costs. Our assistants handle call routing, appointment scheduling, and message taking using advanced telecommunications tools. The solution includes customized greetings, dedicated phone lines, and integration with client CRM systems for seamless information transfer.
Custom Integration Solutions
Our technical team creates tailored software integrations that connect client systems with our engagement platform. The service includes API development, database synchronization, and real-time reporting dashboards that provide comprehensive visibility into campaign performance. Clients receive customized tools that enhance operational efficiency while maintaining data security and compliance standards.
Questions
What types of businesses benefit most from your services?
Our expertise particularly benefits direct-response companies in skincare, pharmaceuticals, healthcare technology, and consumer goods industries that rely on telemarketing and multi-channel campaigns.
How do your payment structures work?
We offer commission-based pay structures where you only pay when we succeed. Your payments are directly tied to measurable outcomes like completed sales or qualified leads generated.
Can you integrate with existing business systems?
Our technology team develops custom integrations with virtually any system at no additional cost, providing real-time access to campaign performance data and customer interactions.
What makes your service different from typical call centers?
We combine proprietary engagement software with personalized approach strategies, offering 360-degree visibility into operations and guaranteed results backed by over 20 years of industry experience.
Do you provide case studies or performance examples?
Yes, our clients have achieved up to 51% increases in outbound sales and 30% growth in top-line revenue. Specific case studies are available upon request.
Reviews (4)
Royal ChrisGalaxy
Dec 22, 2021
Report
Critical:Quality
Plus Reviews are misleading. All the good reviews are from management . Don't be mislead this is not a reliable job at all
Plus Reviews are misleading. All the good reviews are from management . Don't be mislead this is not a reliable job at all
Christopher Allen
Dec 20, 2021
Report
As being an employee here the workers and management are very nice. But not that helpful, its hard to say you receive enough training at this job at all. Training is about 3hrs long and youre expected to sell 3 thousand dollars worth of product in your first and second week !! The pay is misleading too. Was told I should expect 2-3 thousand dollars week but the hourly is only $10 an hour. Most of your money is expected to be made by commission, yet you only have 3hr training then thrown right on the phones. STAY AWAY.
Kevin Mach
Oct 26, 2021
Report
Positive:Professionalism
Great place to work and grow! Ive been with the company for a little over two years now, started off at entry level and Ive grown so much over the past two years. Workplace cohesion was one of the main reasons I stayed.
Great place to work and grow! Ive been with the company for a little over two years now, started off at entry level and Ive grown so much over the past two years. Workplace cohesion was one of the main reasons I stayed.
Ricardo Jones
Oct 24, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
I would recommend Unitel Marketing to anybody that has a business. They made it extremely easy to set up an account with them and began bringing in additional revenue we would not have gotten without them. Being on a commission was a huge help for us as well - we have nothing but great things to say about Unitel and Mike!
I would recommend Unitel Marketing to anybody that has a business. They made it extremely easy to set up an account with them and began bringing in additional revenue we would not have gotten without them. Being on a commission was a huge help for us as well - we have nothing but great things to say about Unitel and Mike!
