Business Details
30 Years
experience
Emergency
services
Your Trusted Insurance Partner in Gladstone, MO
As a State Farm Insurance Agency with over 60 years of combined industry experience, we specialize in creating personalized insurance solutions tailored to the unique needs of individuals, families, and businesses in Gladstone, Missouri, and the Kansas City metropolitan area. Our dedicated team of professionals is committed to providing comprehensive coverage options across Auto, Homeowners, Business, Life, Pet, and Health Insurance, supported by a proven track record of exceptional customer service and local community engagement. Since 1996, we have established ourselves as trusted advisors through our deep understanding of insurance products, commitment to transparency in policy details, and proactive approach to risk management guidance.Backed by State Farm's industry-leading resources while maintaining the personalized service of a locally-owned agency, we prioritize building long-term relationships with our clients through consistent availability, including 24/7 emergency support and virtual appointment options. Our professional affiliations with organizations like the Gladstone Chamber of Commerce and National Federation of Independent Business reflect our dedication to both industry excellence and community development.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Health Insurance
Boat Insurance
Commercial Auto Insurance
Details
- Year established: 1996
Highlights and features
- We offer 24/7 personalized customer support and virtual appointment options
- Over 60 years of combined State Farm Insurance experience in Gladstone
- Specialized expertise in local Missouri and Kansas insurance requirements
- Proven track record with 4.6/5 average rating from 89 Google reviews
- Community-focused approach with active participation in Gladstone Chamber of Commerce
What people say
Excellent service
Very helpful
Knowledgeable team
Quick responses
Stress-free experience
Services
Auto Insurance
Comprehensive auto insurance policies protect drivers against financial losses from accidents, theft, or vehicle damage. Our plans cover liability, collision, and comprehensive coverage with customizable options for Missouri and Kansas drivers. Experienced agents help clients navigate state-specific requirements and select optimal deductibles.
Homeowners Insurance
Customizable homeowners insurance packages safeguard residential properties against common risks including fire, theft, and weather-related damage. Policies include dwelling coverage, personal property protection, and liability insurance tailored to Missouri and Kansas climate conditions. Expert guidance helps homeowners select appropriate coverage limits.
Business Insurance
Tailored insurance solutions protect small businesses from industry-specific risks. Packages include general liability, property insurance, and commercial auto coverage. Specialized advisors help Gladstone business owners create customized risk management strategies that address operational exposures and regulatory requirements.
Life Insurance
Flexible life insurance policies provide financial protection for dependents through term and permanent coverage options. Professional consultants help clients assess coverage needs based on family circumstances, income replacement requirements, and long-term financial goals.
Pet Insurance
Comprehensive pet insurance plans cover veterinary expenses for accidents, illnesses, and preventive care. Policies offer customizable reimbursement levels and annual limits. Dedicated pet health advisors help clients select appropriate coverage based on breed-specific risks and their pets' medical history.
People
Mary Ann Surber
Agent
State Farm agent since 1996 with ChFC designation, serving Gladstone community from William Jewell College Business Administration background. Active in Gladstone Chamber of Commerce and State Farm Ambassador Travel Qualifier. Leads team with 60+ combined years of insurance experience.
Kaylie Engleman
Insurance Account Representative
Licensed since 2022, specializing in Auto, Home, and Business Insurance. Born and raised in Kansas City with Northwest Missouri State University education. Committed to personalized insurance solutions and excellent customer service.
Brittney Klempnauer
Insurance Account Representative
Since 2023, has provided insurance solutions for Kansas City residents. Combines sports enthusiasm with insurance expertise to create customized Auto and Home policies. Recognized for streamlined policy transitions and comprehensive coverage explanations.
Barbara Bowman
Insurance Account Representative
Nine-year team member specializing in Auto and Home Insurance. Known for building personal relationships with Gladstone customers and supporting local sports teams. Combines insurance expertise with community-focused service approach.
Christina Clark
Customer Service Representative
New team member bringing property and casualty expertise to Gladstone residents. North Kansas City native dedicated to responsive service and insurance education. Balances family life with community engagement through local football support.
Questions
What types of insurance do you offer?
We provide Auto, Homeowners, Business, Life, Pet, Renters, Condo, Health, and Boat Insurance policies tailored to Missouri and Kansas residents' needs.
How can I get a free insurance quote?
Contact us via phone at (816) 452-1700, email, or in-person at 6407 N Prospect Ave for a personalized quote with no obligation.
Do you offer virtual appointments?
Yes, we provide convenient virtual consultation options for all our insurance services and policy reviews.
Are you available after business hours?
Our team offers 24/7 emergency support through our after-hours appointment system.
What areas do you serve?
We primarily serve Gladstone, Kansas City, Liberty, Parkville, and surrounding areas in Missouri and Kansas.
How do I file a claim?
Visit our website to start a claim online, or call our toll-free claims line at (855) 733-7333 for immediate assistance.
Reviews (4)
Xavier N.
Nov 22, 2021
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I'm not the easiest customer when it comes to insurance, I commonly change vehicles and modify policies. This by far has been the best agent I've been with. Staff are always friendly and efficient, and when there's a problem they're usually pretty quick to either correct it, or tell me what I need to do to fix it. They've also been serving my mother well for years.
Gashland Docs
Nov 05, 2021
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Filing an insurance claim is always such a hassle. I ran into a glitch recently so I just called my local agent. Staff member Mary Beth took ahold of my case and has been helping me along the way. She has done an awesome job communicating between myself and the claims department. She knows her stuff, and if she doesn't she will get the answer. Great customer service, always polite and caring. I highly recommend Mary Ann and her staff. Be sure to ask for Mary Beth for results!
Katie Walker
Oct 29, 2021
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Positive:Professionalism,Responsiveness
Friendly staff providing quick and efficient service! They were able to explain my quotes and coverages to me making sure my needs were met, rather than just pushing numbers. Always nice to return to a place that remembers my name!
Friendly staff providing quick and efficient service! They were able to explain my quotes and coverages to me making sure my needs were met, rather than just pushing numbers. Always nice to return to a place that remembers my name!
George Thalman
Sep 25, 2021
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When I needed insurance fast it was done
She gave me the 3 tiers of coverage. I decided what I needed and it was complete and sent in 15 min. Thank you for the hassle free policy
Appreciate you taking care of me
George T
She gave me the 3 tiers of coverage. I decided what I needed and it was complete and sent in 15 min. Thank you for the hassle free policy
Appreciate you taking care of me
George T
