Business Details
20 Years
experience
Trusted Insurance Solutions in Syracuse, NY
As your trusted insurance partner in Syracuse, we have dedicated ourselves to providing comprehensive insurance solutions since 2006. Our agency brings over 40 years of combined industry experience, offering personalized policies tailored to meet the unique needs of individuals, families, and businesses in Eastwood, DeWitt, Liverpool, and the broader Syracuse area. We specialize in Auto, Homeowners, Life, Health, and Business Insurance, ensuring our clients receive coverage that adapts to their evolving lifestyles. Our commitment to the Good Neighbor philosophy means we prioritize meaningful conversations, active listening, and prompt, reliable service.Whether you're navigating life changes like buying a home or welcoming a new family member, or seeking protection for your business, our team is here to guide you. We pride ourselves on understanding local market dynamics and supporting our community's students at institutions like Syracuse University and LeMoyne College. Our dedication to transparency, flexibility, and continuous support ensures that your insurance needs are met with care and expertise, empowering you to face the future with confidence.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Pet Insurance
Condo Insurance
Renters Insurance
Health Insurance
Boat Insurance
Details
- Year established: 2006
Highlights and features
- We offer over 40 years of combined industry experience in personalized insurance solutions.
- Our team provides 24/7 contact options for immediate policy assistance.
- We specialize in tailored coverage for unique lifestyles, including adventure sports and students.
- Our Good Neighbor philosophy prioritizes community engagement and client-focused service.
- We serve Eastwood, Manlius, and Syracuse with localized insurance expertise.
What people say
Amazing service
Knowledgeable team
Prompt responses
Tailored options
Community-focused
Services
Auto Insurance
Protect your vehicle with customized Auto Insurance policies designed to accommodate diverse driving habits. From scenic country roads to urban commutes, we offer flexible coverage options, including discounts for safe driving and bundling. Our policies adapt to individual needs, whether you're navigating fall foliage, daily errands, or weekend adventures.
Homeowners Insurance
Secure comprehensive Homeowners Insurance tailored to safeguard your Syracuse-area residence. Coverage includes protection against damage from natural elements, theft, and liability claims. Our policies address unique local risks, ensuring peace of mind whether you own a historic home in Eastwood or a modern property in Manlius.
Life Insurance
Plan for your family's future with customizable Life Insurance solutions. We offer term and permanent policies to suit different financial goals, from supporting dependents to covering funeral expenses. Our team helps families in Fayetteville and beyond create legacies aligned with their long-term objectives.
Business Insurance
Protect your Syracuse business with tailored Commercial Insurance packages. Coverage includes liability protection, property damage, and business continuity solutions. We serve local enterprisesfrom small startups to established companiesensuring operational resilience against unexpected disruptions.
Pet Insurance
Ensure your pet's health with customizable Pet Insurance plans. Policies cover veterinary expenses for accidents, illnesses, and preventive care. Our solutions cater to East Syracuse and Syracuse pet owners, offering flexibility for dogs, cats, and exotic animals.
People
Matt Roe
State Farm Agent
Licensed agent with over 15 years of experience serving Central New York, specializing in personalized insurance solutions for individuals and businesses.
Carrie Jaquin-Salisbury
Multiple Line Representative
11-year industry veteran licensed in auto, home, health, and life insurance, providing tailored solutions to Syracuse residents.
Michelle Bartlett
Commercial Insurance Specialist
Licensed since 2019, focusing on business insurance and personal policies with a commitment to client education and support.
Anthony Cerio
Licensed Agent
Experienced in connecting clients with customized insurance packages, emphasizing accessibility and clear communication for all policyholders.
Questions
How do I get a personalized insurance quote?
Contact us via phone, text, or visit our Syracuse office to discuss your needs with a licensed agent.
What insurance products do you offer?
We provide Auto, Homeowners, Life, Health, Business, and Pet Insurance policies tailored to local needs.
Are you available outside regular business hours?
Yes, we offer 24/7 contact options for urgent inquiries through calls or text messages.
Do you serve areas beyond Syracuse?
We support clients in Eastwood, Manlius, Fayetteville, and surrounding Central New York communities.
What sets your agency apart from competitors?
Our 40+ years of collective experience, localized knowledge, and Good Neighbor service philosophy ensure personalized care.
Reviews (4)
William Graudons
Aug 21, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
This office is very responsive to customer inquiries. They are always willing to go the extra mile for their clients. We are very fortunate to work with Matt Roe & the staff in this office. Thank you for all you do.
This office is very responsive to customer inquiries. They are always willing to go the extra mile for their clients. We are very fortunate to work with Matt Roe & the staff in this office. Thank you for all you do.
Steve Bishop
Apr 23, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Michelle was absolutely stellar in stopping the proverbial bleeding my Dad was suffering from Liberty Mutual. Imagine being a customer for 50 years and being charged double for lower quality insurance. Thank You Matt Roe, Michelle & Staff!
Michelle was absolutely stellar in stopping the proverbial bleeding my Dad was suffering from Liberty Mutual. Imagine being a customer for 50 years and being charged double for lower quality insurance. Thank You Matt Roe, Michelle & Staff!
Stephen Dymus
Mar 04, 2021
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Professional and knowledgeable staff that will work hard to find you a great policy. Worked with Hannah and she was excellent saving me well over $100 a month on my automotive insurance with better coverage and more perks than I had with progressive. Great communication and follow up, would definitely recommend Matt Roe and team.
Julie Peck
Oct 21, 2020
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The team in the office with who I have had the pleasure of working with on my policies, have been the best. I have been with State Farm for over 30 years and Matt Rowe's office is #1 in my book. One of the reps that I have worked with recently, Hannah Sessler She has been absolutely wonderful to work with. She has been so patient and has went above & beyond to ensure I understand the changes made and made sure I was insured properly. The change I made was a breeze with all thanks to her. Thank you Hannah!
