Business Details
Your Trusted Medical Center for Comprehensive Care
Wellness Pointe is a Federally Qualified Health Center (FQHC) and 501(c)3 nonprofit organization dedicated to providing comprehensive healthcare and social support programs for families. Established to serve communities in East Texas, we offer medical, dental, behavioral health, and vision services alongside grant-funded programs addressing maternal health, family planning, substance abuse prevention, and nutritional support. Our nine strategically located clinics in Longview, Tyler, Mount Pleasant, Kilgore, and Gilmer provide accessible care through early morning and evening appointments. We accept Medicaid, CHIP, Medicare, and major insurance plans while offering a sliding fee discount program for uninsured patients.Our consumer-majority Board of Directors ensures governance aligned with community needs, and our multidisciplinary team of physicians, nurse practitioners, and social workers delivers culturally competent care regardless of socioeconomic status. We prioritize patient-centered services, including WIC programs, parenting education, and behavioral health counseling, to strengthen family well-being. Our commitment to accessibility includes free language services and accommodations for individuals with disabilities. Recognized for clinical excellence and community impact, we strive to make high-quality healthcare affordable and inclusive for all.
Services
Pediatrics
OB/GYN
Family Medicine
Optometry
Family Dentistry
Behavioral Health
Social Services
WIC Programs
Highlights and features
- We are a federally qualified health center with 9 convenient East Texas locations
- Our sliding fee discount program makes care affordable for uninsured patients
- We accept Medicaid, CHIP, Medicare, and major insurance plans
- Multidisciplinary team provides integrated medical, dental, and behavioral health services
- Board-certified physicians and nurse practitioners deliver evidence-based care
Associations and certifications
- Health Resources and Services Administration (HRSA)
Services
Pediatrics
Our board-certified pediatricians provide comprehensive care for children aged 0-18, including wellness exams, immunizations, and acute illness treatment. We emphasize preventive care and developmental monitoring to ensure optimal childhood health. Our child-friendly clinics create a comfortable environment for young patients and their families.
OB/GYN
We offer complete obstetric and gynecological care with prenatal services, annual exams, family planning, and menopause management. Our team includes OB/GYN physicians and certified nurse midwives providing personalized care throughout all life stages at multiple convenient locations.
Behavioral Health
Our licensed counselors and psychiatric nurse practitioners provide mental health services including individual therapy, substance abuse treatment, and crisis intervention. We offer specialized programs for adolescents and adults with evidence-based approaches to emotional well-being and recovery.
Family Dentistry
The dental clinic serves patients of all ages with preventive, restorative, and cosmetic dentistry services. Our team includes general dentists and hygienists providing cleanings, fillings, and oral health education to maintain optimal dental wellness for entire families.
Social Services
We administer grant-funded initiatives including WIC nutrition programs, parenting education, substance abuse prevention, and home visiting services. These programs address social determinants of health to strengthen families and improve community well-being through targeted support and education.
People
Chad Jones
Chief Executive Officer
MBA holder with extensive healthcare administration experience leading strategic operations and organizational development for Wellness Pointe's multi-site network.
Annette Okpeki
Chief Medical Officer
Board-certified physician providing clinical leadership for all health system clinicians while maintaining direct patient care responsibilities at Longview Main clinic.
Drew Womack
Chief Operations and Compliance Officer
Registered nurse overseeing daily operations, compliance programs, and civil rights coordination across all Wellness Pointe facilities.
Susan Warford
Chief Financial Officer
Finance professional managing organizational budgeting, accounting, and financial sustainability with BBA degree and extensive healthcare sector experience.
Paula Wallace
Senior Social Services Director
Social work expert directing grant-funded programs including WIC, substance abuse prevention, and family strengthening initiatives across East Texas communities.
Questions
What services does Wellness Pointe offer?
We provide pediatrics, OB/GYN, family medicine, dentistry, optometry, behavioral health, and social services including WIC programs and substance abuse counseling.
Do you accept my insurance?
We accept Medicaid, CHIP, Medicare, Aetna, Blue Cross/Blue Shield, TRICARE, and United Healthcare. Contact us to verify your specific plan.
How can I schedule an appointment?
Request appointments online through our website or call (903) 758-2610 during business hours for assistance.
What if I don't have insurance?
Our sliding fee discount program offers reduced-cost services based on income for uninsured patients.
Are evening appointments available?
Yes, we offer early morning and evening appointments at all nine clinic locations to accommodate busy schedules.
Do you provide women's health services?
Yes, we offer comprehensive OB/GYN care including prenatal services, annual exams, and family planning at multiple locations.
Reviews (2)
Joann Carpenter
Jan 03, 2022
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They have been trying to help me with my wishes of having a Vbac that im still hoping to get. All the staff is so nice and helpful
Allie F.
Jul 27, 2020
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The main reason I chose this wellness place is because they had an office in kilgore. They said I could make an appointment at the kilgore office but when it came down to it they said it must be at the Longview office. So just to get in I agreed to the Longview office for the first time since it was required. I finally had an appointment that took over a month to make because I had to get the paperwork and over the phone nonsense finished before the appointment could be made. There were multiple text messages and emails confirming the made appointment. Then as I'm on my way to the appointment
