Business Details
Emergency
services
Trusted Home Health Care Services in New York
For over 130 years, VNS Health has been a trusted provider of home- and community-based healthcare services in New York. Our organization, formerly known as the Visiting Nurse Service of New York, has evolved to offer a comprehensive range of services including home care, hospice care, health plans, and behavioral health programs. Our mission is to deliver compassionate, high-quality care directly to patients in the comfort of their homes, ensuring accessibility and personalized attention. With a team of skilled professionals and a commitment to innovation, we serve over 73,000 patients and members daily, supporting diverse needs through multilingual services and community outreach. Recognized for excellence, including a 4.5-star CMS quality rating and consecutive Best of Home Care awards, we prioritize patient-centered care, clinical expertise, and community impact.Our leadership in transitional care and partnerships with healthcare organizations reflect our dedication to improving outcomes and lowering costs. Through charitable initiatives and programs like the Nurse-Family Partnership, we strive to build healthier communities while maintaining transparency and ethical standards.
Services
Home Care
Hospice Care
Health Plans
Behavioral Health
Personal Care
Rehabilitation Therapy
Wound Care
Dementia Care
Fall Prevention
Gender Affirmation Programs
Highlights and features
- We have over 130 years of experience in home healthcare.
- Our team includes multilingual professionals serving diverse communities.
- We received a 4.5-star quality rating from CMS in 2024.
- We offer integrated health plans for Medicare and Medicaid beneficiaries.
- Our community outreach programs support vulnerable populations.
Associations and certifications
- Centers for Medicare and Medicaid Services (4.5-star rating)
- Best of Home Care Provider of Choice award
What people say
Compassionate and dedicated
Best insurance plan
Ray of light
Faithful and disciplined
Unique patience and kindness
Services
Home Care
VNS Health delivers skilled nursing, rehabilitation therapy, and wound care directly to patients' homes. Our services support recovery after hospitalization, chronic condition management, and post-surgical care. With over 130 years of experience, we ensure personalized, compassionate care tailored to individual needs.
Hospice Care
Our hospice program provides comfort-focused care for patients with advanced illnesses. Services include pain management, emotional support, and grief counseling for families. Specialized teams address heart disease, dementia, cancer, and COPD in home and community settings.
Health Plans
VNS Health offers Medicare and Medicaid plans like EasyCare and SelectHealth. These plans integrate medical, behavioral, and long-term care services, emphasizing preventive care and cost-effective solutions for diverse patient populations.
Behavioral Health
Specialized programs address mental health challenges through in-home therapy and community-based support. Services include youth mental health treatment, care management, and emotional support for grief and chronic conditions.
Personal Care
Personal care services include dementia support, geriatric care management, and respite care. Our aides assist with daily living activities, ensuring safety and comfort for seniors and individuals with disabilities.
Questions
What services does VNS Health offer?
VNS Health provides home care, hospice care, health plans, behavioral health programs, personal care services, and specialized programs like dementia care and fall prevention.
Do you serve patients in New York only?
Yes, our primary service areas include New York City neighborhoods like Chinatown and Sunset Park, with community centers and outreach programs.
Are VNS Health services covered by insurance?
We offer Medicare and Medicaid plans, including VNS Health EasyCare and SelectHealth, and work with most major insurance providers.
How can I refer a patient to VNS Health?
Providers can make referrals through our online platform or by calling our referral line at 1-800-675-0391.
What accreditations does VNS Health hold?
We maintain a 4.5-star CMS quality rating and have received the Best of Home Care Provider of Choice award for four consecutive years.
Does VNS Health offer 24/7 support?
Yes, our hospice and home care teams provide 24/7 availability for urgent needs and emergencies.
Reviews (6)
Virna R.
Jan 13, 2022
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Most of the nurse were horrible and not caring. They were always in a rush. There is no need for them to come visit if I had to do all the work. My father came home with a wound in two areas from the hospital and the nurse ordered some supplies and never taught me how to use it. It took forever to get anything from them. I ask for normal saline to clean his wounds and was told it was not covered. How am I supposed to do a dressing without teaching or the use of normal saline to cleansed the wound. I constantly had to ask there Nurses Aides to wear their mask. I can see from the home
Gina K.
Dec 31, 2021
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VNSNY is the worst long term care program. Everything becomes a process. If you request simple things like wipes, you need to go to the doctor for an appointment and get a prescription that must include 12 things and reasons for needing wipes. It becomes so complicated that you just end up buying whatever you need at the moment. VNS does not help you with obtaining prescriptions or offering solutions to other issues. I would never recommend this company for long term care. Choose a different company before you get stuck with them.
Ana A.
Dec 26, 2021
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Since my last review VNSNY has called two more times trying to schedule both nursing and physical therapy visits with my deceased father. Unscrupulous behavior.
Robert O.
Dec 01, 2021
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The absolute worst...unprofessional group of people...albeit I only had interaction with three of them...but if the three stooges are any indication of what the rest is like...keep away from them!!!
Betty R.
Nov 17, 2021
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I wish I'd read these reviews before signing the agreement. I'm a new customer. The young man who came to do the initial intake interview was
excellent. Although the time of his call and arrival at the house was not what we'd been told. And then - Nothing.
Called the company and was told who would call us and when. Again - Nothing.
Called company again and was told they would contact the nurse, who would call us back. (You've guessed it. Nothing)
I have asked our provider to give us a different referral.
VNS needs to hire more staff.
excellent. Although the time of his call and arrival at the house was not what we'd been told. And then - Nothing.
Called the company and was told who would call us and when. Again - Nothing.
Called company again and was told they would contact the nurse, who would call us back. (You've guessed it. Nothing)
I have asked our provider to give us a different referral.
VNS needs to hire more staff.
Susan Martin
Aug 30, 2021
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I had 2 weeks of physical therapy at home following a hip replacement. The physical therapist was outstanding- he was knowledgeable and highly intelligent, very professional, encouraging and compassionate.I have had PT at several top places and no one was as excellent as Nick of VNS of NY- thank you!
