Business Details
42 Years
experience
Emergency
services
Trusted Home Warranty Services Nationwide
Since 1984, HSA Home Warranty has been dedicated to protecting homeowners' investments through comprehensive service contracts covering home systems and appliances. Our nationwide network of qualified contractors ensures prompt assistance for HVAC, plumbing, electrical, and appliance repairs, available 24/7 through online requests or phone support. With over 39 years of experience, we prioritize customizable coverage plans, transparent communication, and a proven track record of resolving claims efficiently. Our team of knowledgeable account managers and customer service professionals works tirelessly to provide peace of mind, ensuring homeowners feel confident in managing unexpected breakdowns.We maintain strict quality standards for our contractor network while offering clear service fee structures and detailed contract terms outlining coverage limitations. Our commitment to excellence is reflected in customer testimonials praising our responsive service and professional execution. As part of Frontdoor, Inc., we combine industry expertise with innovative solutions to deliver reliable home protection services across the United States.
Services
Home Warranty Plans
HVAC Repair Coverage
Plumbing Services
Electrical System Protection
Appliance Replacement
Emergency Service Contracts
Customizable Add-On Features
Discounted Maintenance Services
Details
- Year established: 1984
Highlights and features
- We offer over 39 years of experience in home warranty solutions
- Our nationwide network ensures prompt service from qualified contractors
- Customizable coverage plans tailored to individual homeowner needs
- 24/7 customer support for urgent service requests
- Transparent process with clear communication from start to finish
What people say
Quick response
Excellent service
Caring staff
Reliable coverage
Professional contractors
Services
Home Warranty Plans
HSA Home Warranty offers comprehensive service contracts covering essential home systems and appliances. Our plans protect against unexpected breakdowns of HVAC, plumbing, electrical, and kitchen equipment. With customizable options and nationwide contractor support, we provide reliable solutions for homeowners seeking budget protection through transparent pricing structures and clear coverage terms.
HVAC Repair Coverage
Our HVAC coverage includes repair and replacement services for heating and air conditioning systems. Certified technicians address breakdowns promptly through our nationwide contractor network. The service features 24/7 request availability and transparent pricing with clearly defined service fees and coverage limitations outlined in contract documentation.
Plumbing Services
HSA covers critical plumbing system repairs including pipes, fixtures, and water heaters. Qualified contractors respond to service requests across our nationwide network. The service includes emergency support with transparent cost structures and clear communication throughout the repair process, ensuring minimal disruption to homeowners.
Electrical System Protection
Our electrical coverage protects against system failures in wiring, panels, and outlets. Certified electricians provide prompt repairs through our extensive contractor network. The service includes 24/7 support with transparent pricing structures and detailed contract terms outlining coverage parameters and service fee requirements.
Appliance Replacement
HSA covers major home appliances including refrigerators, ovens, and washing machines. When repairs aren't feasible, we facilitate replacements according to contract terms. Our nationwide network ensures qualified technicians handle service requests with transparent pricing and clear communication throughout the process.
Questions
What does a home warranty cover?
HSA home warranties cover repairs and replacements for essential home systems and appliances including HVAC, plumbing, electrical, and kitchen equipment through customizable service contracts.
How do I request service?
Submit service requests 24/7 online through our website or by calling 800.367.1448. Pay the Trade Call Fee per service request and schedule an appointment with a qualified local contractor.
Are there service fees?
Yes, each service request requires payment of a Trade Call Fee. Specific fees and coverage details appear in your warranty contract documentation available at onlinehsa.com.
How quickly can I get service?
Contractors contact homeowners during normal business hours to schedule appointments. Emergency service availability depends on contractor network capacity in your specific location.
Can I choose my contractor?
HSA assigns qualified contractors from our nationwide network. We maintain quality standards but do not allow direct contractor selection to ensure consistent service quality across all locations.
Reviews (2)
Geoff O.
Aug 28, 2017
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Ashley that works for Rhonda at least that is what she says. Very Rude. Over 110 out in AZ and worst customer service that I have ever had. I have the top of the line service with them and have a hotel policy and my air went out last Friday and still nothing. It is now Monday. My phone says I have been on hold for 1 hour and 34 minutes so far. still holding. With so many warranty companies out there go with someone else. Never under 45 minutes to get a live person on the phone.
Jason H.
Jun 23, 2017
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I have had 5 different home warranty companies and this is by far the worst customer service I have ever experienced. I will tell every real estate agent I work with to avoid this company at all costs. We work with multiple agents who handle relocation for a few of the corporate headquartered companies in St. Louis. In my most recent experience, they told me my repair was covered under warranty only to have the technician show up and tell me it was not covered. Even the technician said they should have told you it wasn't covered immediately. It seems they just want to place an immediate