Business Details
31 Years
experience
Your Trusted Florida Insurance Partner
Niceville Insurance has served Florida residents since 1995, specializing in personalized insurance solutions for individuals, families, and businesses. Our agency focuses on understanding the unique needs of Floridians, leveraging long-term relationships with top-tier carriers to deliver tailored coverage. We prioritize client relationships over transactions, offering comprehensive personal and commercial insurance programs backed by decades of local expertise. Our commitment to quality products, exceptional service, and guaranteed value has earned us strong community trust. With concentrated efforts in Okaloosa, Walton, and Santa Rosa Counties, we provide coverage across the Florida Panhandle and Gulf Coast regions.Our team of experienced agents combines industry knowledge with personalized attention to protect homes, vehicles, businesses, and assets. We emphasize rapid claims resolution and ongoing client support, ensuring peace of mind through life's uncertainties. Our dedication to customer service has resulted in numerous client testimonials praising our family-like approach and problem-solving capabilities. As a locally operated agency, we maintain deep familiarity with regional risks and insurance requirements specific to Florida residents.
Services
Personal Insurance
Commercial Insurance
Homeowners Insurance
Auto Insurance
Flood Insurance
Life Insurance
Travel Insurance
Boat Insurance
Cyber Insurance
Workers' Compensation
Details
- Year established: 1995
Highlights and features
- We maintain long-term relationships with top insurance carriers for optimal coverage options
- Our agents have decades of combined experience serving Florida's unique insurance needs
- We offer personalized insurance programs tailored to individual and business client requirements
- Our team provides rapid claims processing and ongoing client support
- We specialize in both personal and commercial insurance solutions under one roof
What people say
Beyond measure care
Family-like treatment
Best customer service
Highly recommend
Wonderful to work with
Services
Personal Insurance
We provide comprehensive personal insurance solutions protecting Florida residents' homes, vehicles, and assets. Our offerings include homeowners, auto, flood, life, and umbrella policies tailored to individual needs. With access to multiple top-tier carriers, we help clients secure optimal coverage for their unique circumstances while maintaining competitive pricing.
Commercial Insurance
Our commercial insurance programs safeguard Florida businesses through customized coverage plans. We offer general liability, property insurance, cyber protection, workers' compensation, and commercial auto policies. Our experienced agents understand industry-specific risks and create comprehensive programs that protect business assets, employees, and operations across various sectors.
Flood Insurance
We specialize in flood insurance solutions for Florida property owners, addressing coverage gaps in standard homeowners policies. Our agents help clients understand flood zone requirements and secure policies that protect against water damage from natural disasters. We explain eligibility criteria and coverage parameters for coastal and inland properties across the Florida Panhandle.
Claims Assistance
Our agency provides dedicated claims support with rapid response times for property, auto, and business losses. We guide clients through the claims process, coordinate with insurance carriers, and ensure timely resolution. After-hours emergency assistance directs policyholders to appropriate claims resources for urgent situations requiring immediate attention.
Risk Assessment
We conduct thorough risk assessments to identify protection gaps in personal and business insurance portfolios. Our agents evaluate clients' unique circumstances, recommend appropriate coverage levels, and help implement risk management strategies. This service ensures comprehensive protection against common and emerging threats specific to Florida residents and businesses.
People
Garrett Floyd
Managing Agent
With extensive insurance industry experience, Garrett Floyd leads our agency's operations and client service initiatives. He oversees policy development and ensures our team maintains the highest standards of professional conduct.
Kim Sisk
Administrative Manager
Kim Sisk manages our administrative operations with over two decades of insurance industry experience. She ensures efficient policy processing and maintains our commitment to exceptional client service standards.
Travis Wieland
Personal Lines Agent
Travis Wieland specializes in personal insurance solutions, helping Florida residents protect their homes, vehicles, and families. His client-focused approach ensures tailored coverage that meets individual policyholders' specific needs.
Wendi Helvie
Commercial Lines Agent
Wendi Helvie provides expert commercial insurance guidance to Florida businesses. She develops customized protection plans that address industry-specific risks while maintaining cost-effectiveness for business owners.
Heather Hyde
Personal Lines CSR
Heather Hyde delivers exceptional customer service to our personal insurance clients. Her attention to detail and prompt response times have earned consistent praise from policyholders seeking assistance with their coverage needs.
Questions
What types of insurance do you offer?
We provide personal insurance (home, auto, life, flood) and commercial insurance (general liability, property, cyber, workers' comp) for Florida residents and businesses.
Do you serve areas outside Florida?
Our primary service area is Florida, with concentrated efforts in Okaloosa, Walton, and Santa Rosa Counties along the Gulf Coast region.
How do I file a claim after hours?
Contact our office during business hours or visit our website for carrier-specific after-hours claims instructions and emergency contact information.
Can you help compare insurance policies?
Our experienced agents will analyze your needs and compare options from multiple top-tier carriers to find your most suitable coverage.
What sets you apart from other agencies?
We combine local expertise with personalized service, maintaining long-term carrier relationships to deliver tailored solutions and rapid claims resolution.
Do you offer business insurance for small companies?
Yes, we create customized commercial insurance programs for businesses of all sizes, including specialized coverage for small and mid-sized enterprises.
Reviews (6)
Ron Porter
Jan 18, 2021
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Super friendly staff they make you feel like your family. I got lots of great information about the benefits of our policy choices. Travis was absolutely amazing he made us feel like he was looking out for our best interests.
Melissa Matern
Dec 18, 2019
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If youre looking for an exceptional customer experience, look no further! This local insurance company is phenomenal! Heather is knowledgeable, caring and courteous. Shell listen to your needs and give you the best recommendations to fit what youre looking for! 5 stars all the way!
Kristin Clifton
Nov 02, 2019
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Excellent company! Everybody is very kind, courteous and knowledgeable. Wendi Helvie is exceptional! She has gone out of her way more than once to help us with our insurance.
Mel Parchment
Sep 08, 2019
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In a world where we're surrounded by large corporations promising personalized insurance yet failing time and again to deliver, Niceville Insurance consistently empathizes with their clients and devotes seemingly endless time toward assuring that they are well taken care of. Natalie Davis has continuously gone out of her way to ensure that competence and efficiency go hand in hand when taking care of clients' needs and concerns, and that alone has made me a loyal client of Niceville Insurance Agency.
Anna Mitchell
Jul 31, 2019
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It's always nice to work with a local insurance agency over one of the "big box" companies. One receives better and more personalized service this way. Brandi is knowledgeable, dependable, and one of the best insurance agents I've come across. I would recommend her to my friends, no doubt!
Colby & Rachel Crum
Jul 09, 2019
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We love dealing with Heather when we have any questions regarding our homeowners insurance policy! She is knowledgeable and is willing to help out anyone even if they arent in he alphabet! On numerous occasions I have told my boss to call her directly so he can have the best customer service possible!! We highly recommend Niceville Insurance for all your insurance needs!!
