Business Details
11 Years
experience
Emergency
services
Your Trusted Home Care Partner in Philadelphia
Founded in 2015 by Philadelphia native Crystal Creamer, Exceptional Hearts Home Care Agency was established to address critical gaps in elder care services. Our organization delivers personalized, non-medical attendant services designed to empower aging and disabled individuals to maintain independence while receiving compassionate support in their preferred living environments. With operational bases in Philadelphia, Central Pennsylvania, and the Lehigh Valley regions, our team of dedicated caregivers provides round-the-clock assistance tailored to individual needs. We specialize in creating customized care plans that address daily living challenges through services including medication management, personal hygiene support, and nutritional meal preparation.Our commitment to community-driven care extends beyond direct services through our Exceptional Hearts Cares outreach program, which addresses socioeconomic needs through food distribution, clothing assistance, and holiday toy drives. By maintaining rigorous caregiver training standards and implementing comprehensive employee benefits programs, we ensure consistent service quality while fostering professional growth opportunities for our staff.
Services
Bathing
Companionship
Errand Assistance
Grocery Shopping
Grooming
Light Housekeeping
Meal Preparation
Medication Reminders
Details
- Year established: 2015
Highlights and features
- We provide 24/7 personalized home care services across three Pennsylvania regions
- Our bilingual staff enhances communication accessibility for diverse client populations
- Customized care plans address individual needs for maximum independence
- We offer waiver-funded services to reduce financial barriers to care access
- Our caregivers receive comprehensive training and professional development opportunities
Services
Bathing
Our caregivers provide respectful assistance with bathing routines while maintaining client dignity and comfort. This service includes temperature regulation, mobility support, and safety monitoring during personal care activities. We customize approaches to accommodate individual preferences and medical requirements.
Medication Reminders
We offer structured medication administration support with dosage tracking and timing alerts. Our caregivers ensure proper storage conditions, monitor adherence to prescribed regimens, and maintain detailed documentation for family and medical provider reference.
Meal Preparation
Our attendants create balanced meals following dietary restrictions and personal preferences. This service includes grocery shopping, meal planning, and preparation of nutritionally appropriate dishes while accommodating mobility limitations.
Companionship
We provide structured social interaction programs to combat isolation through conversation, recreational activities, and community participation. Our caregivers facilitate meaningful engagement tailored to individual interests and cognitive abilities.
Errand Assistance
Our caregivers assist with essential errands including banking transactions, prescription pickups, and household supply purchases. We provide transportation coordination and physical assistance during external appointments and shopping trips.
People
Crystal Creamer
Founder
Crystal Creamer established Exceptional Hearts in 2015 after identifying critical gaps in Philadelphia's elder care services. With over a decade of healthcare administration experience, she developed the agency's community-focused care model that now serves three Pennsylvania regions.
Questions
What home care services do you offer?
We provide bathing assistance, medication reminders, meal preparation, companionship, errand support, grooming, light housekeeping, and 24/7 caregiver availability across Pennsylvania.
Do you serve areas outside Philadelphia?
Yes, we serve Central Pennsylvania and Lehigh Valley regions in addition to Philadelphia, with office locations in Harrisburg and Allentown.
Are your caregivers available overnight?
We offer 24-hour home care services with trained caregivers available for overnight shifts to ensure continuous client safety and comfort.
Can you accommodate special dietary needs?
Our caregivers prepare meals following specific dietary restrictions and preferences, including diabetic, low-sodium, and texture-modified diets.
Do you accept insurance for home care services?
We do not accept Medicare or private insurance but can assist with waiver-funded service options to reduce out-of-pocket expenses.
