Business Details
Premier Medical Care in Phoenix, AZ
At Desert Terrace Healthcare Center, our mission is to deliver unparalleled short-term rehabilitation and long-term care through a personalized approach that prioritizes dignity, comfort, and recovery. Our dedicated team collaborates closely with patients, families, and healthcare providers to design comprehensive care plans tailored to individual needs. With a state-of-the-art facility located in Phoenix, Arizona, we offer 108 beds in private or semi-private settings, complemented by nutritious dining, housekeeping, and recreational activities. Our in-house therapy team employs advanced techniques alongside hands-on care, ensuring continuity and familiarity for patients throughout their stay. We emphasize holistic wellness, integrating physical, occupational, and speech therapy to maximize independence and quality of life.Our staff of certified professionals is trained in specialized areas such as wound care, neurological conditions, and memory support for Alzheimers patients. Family involvement is central to our care model, with collaborative planning from admission through discharge and outpatient follow-up. Recognized with a 4-star overall rating from Medicare.gov, we maintain a culture of empowerment where caregivers make timely, compassionate decisions. From spacious accommodations to beautifully landscaped grounds, we create an environment where patients feel at home. Our commitment extends beyond medical treatment to fostering emotional well-being, social engagement, and community connection through a dynamic calendar of events.
Services
In-House Therapy
Skilled Nursing
Memory Care
Rehabilitation Programs
Home Assessments
Speech Therapy
Occupational Therapy
Physical Therapy
Social Activities
Outpatient Care
Highlights and features
- Our in-house therapy team provides consistent, personalized care without outside contractors.
- We offer a 4-star rated skilled nursing facility recognized by Medicare.gov for quality care.
- Our staff includes certified specialists in wound care, neurological therapy, and Alzheimers care.
- We provide individualized treatment plans co-created with patients, families, and physicians.
- We feature a Home Assessment program to ensure seamless transitions for returning patients.
What people say
4-star overall rating
In-house therapy team
Personalized care plans
Homelike environment
Certified specialists on staff
Services
In-House Therapy
Our full-time in-house therapy team delivers personalized physical, occupational, and speech therapy using state-of-the-art techniques alongside hands-on care. Patients benefit from consistent therapists who tailor programs to address mobility, strength, and functional independence while avoiding external contractors.
Skilled Nursing
Trained professionals provide round-the-clock skilled nursing for medical management, post-surgical recovery, and chronic condition support. The care model emphasizes patient autonomy, dignity, and family collaboration to ensure comfort and therapeutic outcomes in a homelike setting.
Memory Care
Specialized programs integrate cognitive assessments and daily life details to create individualized therapies for Alzheimer's patients. The approach reduces anxiety through structured routines, personalized activities, and staff trained in advanced memory care techniques.
Social Activities
Daily activities include arts and crafts, community excursions, religious services, and social events designed to promote engagement and emotional well-being. Staff coordinate personalized activity plans based on resident interests and capabilities.
Home Assessments
Our team conducts home evaluations to identify potential challenges and develop customized rehabilitation programs that prepare patients for a successful return to independent living after discharge.
Questions
What services does Desert Terrace Healthcare Center offer?
We provide short-term rehabilitation, long-term skilled nursing, memory care, in-house physical/occupational therapy, and outpatient programs tailored to individual needs.
Does the center accept insurance?
We accept Medicare and all major insurance providers. Contact us directly for specific coverage details.
How does the admission process work?
Our staff guides you through pre-admission consultations, initial assessments, and personalized care plan development with family involvement.
Are family visits allowed?
Yes, family participation is encouraged. Contact us for current visitor guidelines and scheduled activity details.
What recreational activities are available?
Residents enjoy arts and crafts, community outings, religious services, and social events like ice cream socials daily.
How does the center support patients returning home?
We conduct home assessments and create discharge plans to ensure safe transitions, including outpatient follow-up care if needed.
Reviews (4)
Jordan Burnidge
Jan 27, 2022
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My grandfather was sent here from Banner Thunderbird and it is disgusting. The tv doesnt work and we werent allowed to see him. The place was dirty and it looked like a motor home. We did get a chance to see him through the window only to find him in a wet brief. He said the call light would be on and people there would just turn it off. When I asked a CNA to clean him up, it took them 30 minutes to get it done. The CNAs have anywhere from 10-21 patients at a time. If you want your family to be well taken care of, do NOT send them here.
Shannon Pizana
Jan 03, 2022
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My mom was transferred from University Medical Center by ambulance. Staff threw her in a chair. Ripped out one of her staples. Said she wasn't allowed any of her meds heart pills etc till after the holidays. She called me crying and begging to leave. Sent me pics of blood and open wound and no one would assist her.. Tried calling multiple times while driving down there.. just rings and says wireless caller can't be reached. Finally got here and no one will answer the door. They have honestly kept her captive. Won't allow her to leave. When I called her cell and asked her to put nurse on phone they
Pat John
Dec 16, 2021
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Beds are broken,no remote for TV,the staff are mean and don't care about there parents. The food is really really really bad some people had to go to the hospital. DON'T BRING YOUR LOVE ONES HERE
L. O.
Oct 15, 2021
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If I could give this place less than one star, I would. Read through the comments and most (if not all) complain about not being able to get a hold of a single person. I've called more than 10x for someone to never answer. Once I did get someone to answer, I was left on hold for over 10 mins. Asked to have a phone call returned, it never happened and my brother passed. It took this facility 5 days of claiming to be transferring my brother to hospice to it never happening and him then passing alone at the hands of these people. I called his cell phone directly the day before they claimed they were
