Business Details
21 Years
experience
Strategic Marketing Solutions for Hospitality & Luxury Brands
Hawthorn Creative is a full-service marketing agency with nearly two decades of experience dedicated to elevating brands through strategic, data-driven solutions. We specialize in crafting authentic brand experiences that resonate deeply with target audiences, fostering lasting customer relationships. Our expertise spans brand strategy, digital marketing, and content creation tailored for hospitality, luxury lifestyle, and niche industries. Partnering with over 200 global brands annually, we combine creative innovation with measurable results to help businesses stand out in competitive markets.Our proven track record demonstrates our ability to reimagine marketing strategies, drive customer engagement, and deliver transformative outcomes. We pride ourselves on understanding unique market dynamics and delivering customized campaigns that align with each clients specific goals and challenges.
Services
Brand Strategy
Website Design
Social Media Marketing
Content Marketing
Search Engine Marketing
Print Marketing
Event Brochures
Custom Magazines
Brand Collateral
Website Audit
Details
- Year established: 2005
Highlights and features
- We offer 20 years of specialized expertise in hospitality and luxury lifestyle marketing.
- Our team partners with 200+ global brands annually for proven results.
- We develop customized strategies to solve specific industry pain points.
- We focus on measurable ROI combined with creative brand storytelling.
- Our holistic approach integrates digital and traditional marketing seamlessly.
Services
Brand Strategy
Our brand strategy services develop cohesive identities through market analysis, competitive research, and audience insights. We create actionable roadmaps for consistent messaging across channels while aligning business goals with customer expectations. Our approach ensures long-term brand relevance in competitive markets through tailored positioning statements, voice guidelines, and implementation frameworks.
Website Design
Custom website design solutions focus on user experience, visual storytelling, and conversion optimization for hospitality and luxury brands. We combine responsive design principles with industry-specific aesthetics to showcase offerings effectively. Our development process integrates brand elements seamlessly while ensuring technical performance across devices and platforms for maximum impact.
Social Media Marketing
Targeted social media campaigns build brand awareness through platform-specific content strategies and audience engagement tactics. We create content calendars aligned with business objectives while managing paid advertising and analytics. Our approach emphasizes authentic connections through storytelling that reflects brand values and drives measurable results from follower growth to conversion rates.
Content Marketing
Custom content creation includes written, visual, and multimedia assets that position brands as industry thought leaders. We produce blogs, case studies, infographics, and video content tailored to specific audiences. Our strategy focuses on solving customer pain points through educational material that supports SEO efforts and nurtures leads throughout the sales funnel.
Search Engine Marketing
Our SEM services combine paid search campaigns with organic optimization techniques to improve online visibility. We conduct keyword research, create targeted ad copy, and optimize landing pages for hospitality and luxury industries. The approach delivers immediate traffic increases while building long-term SEO foundations for sustained search dominance.
Questions
What industries does Hawthorn Creative specialize in?
We specialize in hospitality, luxury lifestyle, medical aesthetics, real estate, restaurants, destination marketing companies, and wellness brands.
How does Hawthorn Creative approach brand strategy?
We combine market research with creative storytelling to define brand identity and develop actionable plans for consistent messaging across channels.
What digital marketing services do you offer?
Our digital services include SEO, social media marketing, content creation, email campaigns, website development, and performance analytics.
Can you handle both strategy and creative execution?
Yes, we provide end-to-end solutions from strategic planning to creative implementation, ensuring alignment with business objectives.
How do you measure campaign success?
We use real-time analytics to track KPIs like engagement rates, lead generation, conversion metrics, and overall ROI for transparent reporting.
What makes your agency different from competitors?
Our focus on niche industries combined with 20 years of experience delivers specialized expertise that generalist agencies cannot match.
Reviews (7)
Dana Perna-Cocchiarella
Nov 28, 2020
Report
Positive:Professionalism,Quality,Responsiveness,Value
Michele was a pleasure to work with, as always. Hawthorne creates brochures that are timeless and explains our story and space very well - will continue to work with Hawthorne for years to come!!
Michele was a pleasure to work with, as always. Hawthorne creates brochures that are timeless and explains our story and space very well - will continue to work with Hawthorne for years to come!!
Bethany E.
Jan 29, 2020
Report
I am honestly shocked that there are 1 star reviews for this company! I have had nothing short of an amazing experience with Hawthorn Creative. We hired their team for web design and brochure design for my wedding venue and we were so blown by their quality of work and outstanding customer service! Special shout out to Ally who was our client services manger and took such great care of us! If you want to see a sample of their work, check out our website www.RedRidgeReceptions.com
Jake C.
Jan 10, 2019
Report
Hawthorn worked on ad for a wedding show that I, as a graphic designer, was not allowed to design myself. The ads were not up to par and their review process was cold and ultimately unhelpful as they would not make the simple edits I requested. They instead would make small changes of their own and turn around new proofs that slowly increase the number of revisions which they bill for. Or, they would refuse edits to my "custom" ad because they had to work within a templated design. To me that indicates either a lack of ability to do the work or simply a lack of care, which is not worth
Kristen Lloyd Hensley
Oct 21, 2016
Report
Hawthorne Creative is one of the best in the biz. I had dreamed of having them help us rebrand our image since I started with my company 11 years ago. Last year I got to see that dream come to fruition. We started by having them redo a simple sales piece, which them turned into redoing all of our pricing and sales pieces, a total of 6 components. That lead to them creating a new logo, business cards, and ultimately our website. We could not be happier with the qualityof the work and customer service that we got over the 12 months that we worked with them. They were extremely patient, even when
Julia Price
Oct 15, 2015
Report
Hawthorn Creative helped us out tremendously! Not only did they take their time with our product but they checked on us frequently and kept in contact constantly. They were kind about all the changes we wanted to make (over & over) and always kept us in the loop. Emily O'hearn was outstanding and did an amazing job. Excellent at her job as well as her people skills and ability to communicate with us through e-mail. Wonderful company and WILL be using them in the future.
Marguerite S.
Apr 18, 2013
Report
I must say I have been working with Hawthorn Publications for about ten years now. I have not encountered one issue or problem with them, their policies or anyone on their staff. They have been really helpful when I've needed some guidance or support. They are unfailingly professional. Best of all, their publications are extraordinarily beautiful. It would be hard to guess how many clients have come our way after seeing an ad in one of their publications. Many, that I know.
Gary Z.
Jul 29, 2011
Report
Boy how I wish I had checked them out before I agreed to do an adv. On the surface they seem to be reputable but they certainly are not! I was over charged by a bookkeeping error on their part and they hit my credit card for the larger amount that their error created! I am still fighting to get my refund from them...I have my attorney on the case now and my bookkeeper has prepared a rundown of the account activity and they still stand firm and say go ahead and fight the charge through my bank.. they really do not care about service, quality of the ads they say they will design and least of all
