Business Details
25 Years
experience
Emergency
services
Your Trusted Insurance Partner in Mauston, WI
At River City Insurance Agency, we have dedicated ourselves to providing exceptional insurance solutions since 2001. Founded by Jan Berry-Neau and acquired by Nick Wesley in 2015, our independent agency represents multiple carriers to offer tailored coverage options for individuals, families, and businesses. With deep roots in Mauston and surrounding communities, we combine decades of local expertise with personalized service to address unique insurance needs. Our team prioritizes transparency, responsiveness, and client education, ensuring informed decisions about auto, home, life, and specialty policies. We maintain strong partnerships with leading insurers while focusing on competitive pricing and comprehensive protection.Our commitment extends beyond policy saleswe guide clients through claims processes with empathy and efficiency, fostering long-term trust. Recognized for serving ATV clubs and recreational vehicle owners, we deliver specialized coverage where others may not. By operating as an independent agency, we eliminate conflicts of interest inherent in single-carrier models, always prioritizing client needs over corporate mandates. This approach has sustained our reputation for integrity and service excellence across Juneau and Adams Counties.
Services
Car Insurance
Home Insurance
Small Business Insurance
Life Insurance
ATV/UTV Insurance
Details
- Year established: 2001
Highlights and features
- We offer independent agency representation with multiple insurance carriers
- Our team provides personalized insurance solutions tailored to individual needs
- We maintain 20+ years of combined local insurance expertise
- Our agency specializes in ATV/UTV/motorcycle insurance for recreational users
- We guarantee responsive claims assistance within five business days
What people say
Excellent service
Quick claims processing
Professional and courteous
Awesome after accident
Pleasure to work with
Services
Car Insurance
We provide comprehensive car insurance solutions for drivers of all experience levels. Our policies protect against financial risks from accidents, theft, and natural disasters while offering flexible coverage options. With partnerships across multiple insurers, we help clients find affordable rates without compromising protection quality.
Home Insurance
Our home insurance policies safeguard property investments against unexpected losses. We offer customizable coverage for structural damage, personal belongings, and liability claims while meeting mortgage lender requirements. Our team ensures proper valuation and risk assessment for primary residences and vacation properties.
Small Business Insurance
We design specialized insurance packages for local businesses facing unique operational risks. Our solutions protect against property damage, liability claims, and business interruption while supporting growth-focused risk management strategies. Policies adapt to evolving commercial needs across various industries.
Life Insurance
Our life insurance products provide both death benefits and living financial assets. We offer term and permanent policies that support estate planning, income replacement, and legacy goals while incorporating flexible riders for changing life circumstances.
ATV/UTV Insurance
We specialize in insurance solutions for off-road vehicle enthusiasts and clubs. Our policies cover ATVs, UTVs, and motorcycles against accidents, theft, and environmental damage while addressing unique liability concerns for recreational use and organized events.
People
Nick Wesley
Owner
Nick Wesley acquired River City Insurance Agency in 2015 after seven years of industry experience. He leads client consultations and policy development while maintaining the agency's commitment to independent, customer-focused service across central Wisconsin.
Jan Berry-Neau
Founder
Jan Berry-Neau established River City Insurance Agency in 2001, creating a foundation for personalized insurance services in Mauston. Her vision for independent representation continues influencing the agency's approach to client relationships and coverage solutions.
Questions
How do I get an insurance quote?
Request a quote through our website or call 608-847-3633. We'll discuss your needs and provide personalized coverage options within one business day.
What insurance types do you offer?
We provide auto, home, life, business insurance, and specialty coverage for ATVs, UTVs, and motorcycles. Our independent status ensures multiple carrier options.
How quickly are claims processed?
Most claims receive initial response within one business day. Final processing typically completes within five business days, depending on claim complexity.
Do you serve areas beyond Mauston?
Yes, we serve all of Juneau and Adams Counties, including rural areas and recreational properties throughout central Wisconsin.
Can I modify existing policies?
Contact us anytime to adjust coverage for life changes like new drivers, additional properties, or business expansions. We'll update policies to maintain proper protection.
What payment methods are accepted?
We accept major credit cards, bank transfers, and checks. Payment plans available upon request through our billing department at 800-242-7666.
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Reviews (2)
Glen Schroeder
Oct 06, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Have dealt with River City om different occasions. All have been much to my satisfaction. Recommend them highly.
Have dealt with River City om different occasions. All have been much to my satisfaction. Recommend them highly.
Chuck Ecklund
Jun 30, 2019
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I could not be more pleased with the service and response to my claim I received my claim within five working days. I have and would suggest River City Insurance Agency to anyone.
