Business Details
Your Trusted Knoxville Real Estate Experts
Smart Realty has been serving Knoxville and East Tennessee communities for two decades, specializing in residential real estate transactions. Our team of licensed professionals provides comprehensive services for home buyers and sellers, with specialized expertise in military relocation and foreclosure prevention. We maintain offices in both Knoxville and Sevierville, ensuring local market knowledge across multiple counties. Our approach emphasizes personalized service, ethical practices, and ongoing client relationships that extend beyond closing day.Through continuous agent training and strategic partnerships with home improvement professionals, we offer complete real estate solutions tailored to individual client needs. Our commitment to excellence is demonstrated through 24/7 availability, transparent communication, and a proven track record of successful transactions in diverse property markets.
Services
Home Buying
Home Selling
Military Relocation
Foreclosure Prevention
Real Estate Consultation
Highlights and features
- 20 years of combined experience in East Tennessee real estate markets
- Specialized military relocation certification for seamless transitions
- 24/7 availability to accommodate client schedules
- Zero upfront fees for initial consultation services
- Proven network of trusted home improvement professionals
Associations and certifications
- Military Relocation Professional (MRP)
Services
Home Buying
Our home buying service guides clients through every step of purchasing residential property. We help identify ideal properties matching specific criteria, connect clients with mortgage experts, and provide comprehensive support through inspections, appraisals, and closing processes. Our team specializes in first-time buyer programs and credit repair assistance.
Home Selling
We offer complete home selling solutions from initial consultation to closing. Services include free market analysis, professional photography, extensive online advertising across 100+ platforms, and staging assistance. Our team coordinates with contractors for pre-sale improvements and manages all transaction details to maximize seller returns.
Military Relocation
Specialized relocation services for military personnel include PCS and retirement transitions. We coordinate with VA loan specialists, handle remote paperwork processing, and maintain certification as Military Relocation Professionals. Our team understands military terminology and provides seamless support for both incoming and outgoing assignments.
Foreclosure Prevention
We provide free foreclosure prevention education and alternative solutions for homeowners facing financial difficulties. Our services include loan modification guidance, short sale assistance, and connections to local resources. We help homeowners understand their options and work directly with lenders to find viable solutions.
Real Estate Consultation
Our consultation services cover market analysis, pricing strategies, and transaction guidance. We offer no-cost initial evaluations for both buyers and sellers, with personalized advice about local market conditions. Consultations include education about financing options and preparation for successful real estate transactions.
People
Erik Jackson
Owner
With two decades of real estate experience, Erik Jackson leads Smart Realty' team of professionals. He personally mentors all agents, ensuring high service standards and ethical practices. Erik specializes in local market dynamics and maintains active involvement in client transactions.
Questions
What real estate services do you offer?
We specialize in residential home buying and selling, military relocation assistance, foreclosure prevention education, and real estate consultation services.
Do you work with military clients?
Yes, we're certified Military Relocation Professionals with expertise in VA loans and PCS transition support across multiple states.
Are you available outside regular business hours?
Our team offers 24/7 availability to accommodate client schedules, including nights, weekends, and holidays.
What areas do you serve?
We primarily serve Knoxville, Sevierville, Gatlinburg, and surrounding East Tennessee counties with local market expertise.
Do you charge upfront fees?
No, we offer free initial consultations and market analyses with zero upfront fees for our advisory services.
Videos
Reviews (5)
Sand Gravity Adventures
Sep 14, 2021
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Positive:Professionalism,Responsiveness
Erik Jackson is the best! He is kind and patient and professional but and a great sense of humor. He is calm even when nerves are a mess. It's stressful buying and/or selling a home but he makes it all a bit easier. Wouldn't want to do this process with anyone else.
Erik Jackson is the best! He is kind and patient and professional but and a great sense of humor. He is calm even when nerves are a mess. It's stressful buying and/or selling a home but he makes it all a bit easier. Wouldn't want to do this process with anyone else.
John Manners
Dec 12, 2020
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I used Smart Realty to sell my home, which successfully sold for a fair market value in September 2020. Unfortunately, Mr Erik Jackson was extremely unprofessional and single handedly provided me with the worst customer experience of my life. I had to get my lawyer involved and threaten to sue Mr Jackson and Smart Realty if he did not stop being shady and attempting to impose his will upon me. Mr Jackson went behind my back and behind the back, without my knowledge or approval, to try and make the Title company (Admiral Title) change the closing disclosure 3 business days before the scheduled closing
Tim Hammond
Dec 08, 2020
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Had the pleasure of working with Heidi Wallace. She was available for us almost daily. Met us numerous days in a row to help us find the perfect condo for us. At times we probably drove her nuts, but she was always there. We will be moving in on Monday, and we have our forever home! Thank You Heidi you are Grrrreat!
Ashlyn Hormuth
Nov 30, 2020
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Positive:Professionalism,Quality,Responsiveness
Great company! Working with Erik has been the best. This company actually cares about the people they are working with and makes house buying not so intimidating and easy to understand. I would definitely recommend them!
Great company! Working with Erik has been the best. This company actually cares about the people they are working with and makes house buying not so intimidating and easy to understand. I would definitely recommend them!
Josh Eldridge
Aug 30, 2020
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Smart Realty is Hands Down the best agency to purchase your home with! Erik Jackson is not only for you but is totally and completely on your side in the home buying process!!! He has your best interest at heart and truly wants to build a professional relationship with your and your families! Erik is without a doubt the best realtor in the game right now with his no pressure experience let you choose the home you want and need! John Manners may have a bad review on here but that man is crazy to not recommend this company! They are awesome and extremely helpful and responsive. Even if you do have
