Arrange for alternate transportation in advance so you will not feel forced to choose a shop based solely on location. Look for a neat, well-organized facility, with vehicles in the parking lot equal in value to your own and modern equipment in the service bays. Look for a courteous staff, with a service writer willing to answer all of your questions.
Look for policies regarding labor rates, diagnostic fees, guarantees, acceptable methods of payment, etc. Look for signs of professionalism in the customer service area such as civic, community, or customer service awards. Look for evidence of qualified technicians: trade school diplomas, certificates of advanced course work, and certification by ASE.
Look for policies regarding labor rates, diagnostic fees, guarantees, acceptable methods of payment, etc. Look for signs of professionalism in the customer service area such as civic, community, or customer service awards. Look for evidence of qualified technicians: trade school diplomas, certificates of advanced course work, and certification by ASE.
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What payment methods do you accept? We accept most major credit cards (Visa, American Express and MasterCard), as well as CarCareONE. Our preferred payment option is cash. Do I have to pay Sales Tax? Yes, sales tax in the County of Los Angeles, CA is currently at a rate of 9% on parts only. What are your regular business hours?
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