New Patients

Business Details

37 Years

experience

Trusted Dental Marketing Solutions for New Patient Growth

Since 1989, our agency has specialized in comprehensive dental marketing solutions, combining data-driven strategies with industry expertise to deliver measurable results. We offer integrated online and offline marketing services, including SEO-optimized websites, targeted direct mail campaigns, and digital advertising, designed to attract high-quality new patients. Our proprietary software tools enhance practice operations through real-time scheduling, reputation management, and performance analytics. With decades of experience serving dental practices of all sizes, we prioritize transparency, accountability, and long-term client relationships.

Our team of marketing professionals works collaboratively with clients to develop customized plans that align with specific practice goals and market conditions. Through continuous innovation and adaptation to industry trends, we maintain our position as a trusted partner in dental practice growth. Our commitment to excellence is demonstrated through proven case studies and enduring client partnerships spanning multiple decades.

Services

Dental Websites Local SEO Google Ads Direct Mail Online Scheduling Reputation Management Digital Dental Forms Practice Control Center Alternative Media Call Management

Details

Year established: 1989

Highlights and features

30+ years of exclusive dental marketing expertise
Data-driven approach with real-time performance tracking
Integrated online/offline marketing strategies
Customized solutions for individual practice needs
Proven track record with long-term client partnerships

What people say

Exceeded expectations Great results Highly recommend Responsive team Measurable ROI

Website

Update Listing

Services

Dental Websites

Our SEO-optimized dental websites combine modern design with patient-focused content to enhance online visibility. Each site features mobile responsiveness, integrated appointment scheduling, and seamless practice management system compatibility. With over three decades of dental marketing experience, we create websites that convert visitors into patients while maintaining compliance with industry standards.

Local SEO

Local SEO strategies improve your practice's visibility in geographic search results through targeted keyword optimization and directory listings. Our approach includes ongoing content updates, citation management, and competitor analysis to maintain top search rankings. This specialized focus helps attract patients actively seeking dental services in your specific service area.

Direct Mail

Our data-driven direct mail campaigns use demographic targeting to reach potential patients in your service area. Custom-designed mailers combine compelling visuals with clear calls-to-action, while our tracking systems measure response rates and campaign effectiveness. This proven offline strategy complements digital marketing efforts for comprehensive patient acquisition.

Online Scheduling

LocalMed Connect enables 24/7 patient scheduling with real-time calendar integration and staff control features. The platform reduces missed calls and accommodates patient preferences for digital interaction. Implementation includes staff training and system configuration to ensure seamless adoption while maintaining schedule integrity and practice workflow efficiency.

Reputation Management

NPI Crusader software automates patient review requests and manages online reputation across major platforms. The system tracks patient satisfaction metrics while encouraging positive feedback through streamlined response processes. This proactive approach helps maintain favorable online profiles that influence potential patients' provider selection decisions.

People

Mark Dilatush

President

Mark leads New Patients Inc with over 30 years of dental marketing expertise, focusing on strategic growth solutions for dental practices. He emphasizes data-driven decision making and client transparency.

Sal Khan

Senior Advisor

Sal provides marketing guidance to dental clients, leveraging extensive industry experience to develop effective growth strategies. He maintains close client relationships and tracks campaign performance metrics.

Lee Buzard

Client Success Manager

Lee manages client relationships with personalized support, drawing on dental industry knowledge to optimize marketing outcomes. He specializes in campaign analysis and client education.

Rachel

Client Success Manager

Rachel delivers tailored marketing solutions to dental practices, focusing on client communication and campaign implementation. She provides ongoing support and performance analysis to ensure client satisfaction.

Questions

What dental marketing services do you specialize in?

We offer comprehensive dental marketing including SEO websites, local SEO, Google Ads, direct mail campaigns, online scheduling systems, and reputation management tools.

How do you measure marketing campaign success?

Our tracking systems show which marketing channels generate calls and appointments, with real-time dashboards displaying new vs returning patients and staff performance metrics.

Can you help new dental practices establish themselves?

Yes, we work with new practices on branding, website development, and targeted marketing strategies to build patient bases efficiently while managing budget constraints.

Do you offer customized marketing plans?

We create personalized marketing plans based on practice goals, market analysis, and budget considerations, with ongoing adjustments based on performance data.

How does your online scheduling system work?

LocalMed Connect integrates with practice management software for real-time scheduling, allowing patients to book appointments 24/7 while maintaining staff control over available time slots.

What sets you apart from other dental marketers?

Our 30+ years of dental-specific experience, transparent reporting, and combination of digital and traditional marketing strategies deliver consistent, measurable results.

Reviews (6)

Write a Review

Adam D.

Jan 19, 2022 Report

Very happy so far with the results on my advertising campaign. Sal and Rachel are very upfront with the fact that it takes a few months to start getting significantly more new patients. We were able to patiently wait out those months and are now seeing a lot more growth. I'm confident that they'll be able to take my office to the next level!

Chad Stewart

Jan 03, 2022 Report

Positive:Professionalism,Quality,Responsiveness
I have used NPI for my last few website builds and SEO. I have always been very happy with their quality of work and dedication. Sal and Rachel are quick to respond to any question. They have definitely earned my trust and future business.

Nichole McPherson

Dec 04, 2021 Report

I have been working with Sal and Rachel for a year to turn our marketing around. We came in with great google reviews but no active marketing momentum as we had quit marketing three years prior. Covid and staff shortages and several other challenges made it a really tough year. We just did our end of year review and despite all that we met our goals. Rachel is fantastic to work with. She is hardworking and kind. She stays on top of everything and gets back to me asap when I have questions. I've worked with other marketing companies before and my biggest problem was always that there was not ONE

Twin Creeks Family Dentistry

Oct 31, 2021 Report

We switched from our previous marketing company to New Patients Inc about 2 months ago and we are so excited from the results we have already seen in such a short time! Our team at NPI is always there when we need them, the respond to any questions or concerns we have promptly, and have exceeded our expectations every step of the way! We are so happy we switched and can't wait to see our practice continue to grow! Thanks so much for all that you do NPI!

John K.

Oct 19, 2021 Report

We began working with NPI for a month now and its unbelievable the new patient flow we have seen with our Dental Google Add Campaign thus far. We switched to NPI after using another company with little results. I couldn't be happier with all of NPI's staff; a pleasure to work with. HIGHLY RECOMMEND!

Jeffrey Martin

Oct 12, 2021 Report

Positive:Professionalism,Responsiveness
Our experience with NPI has been wonderful! Rachel in particular is very quick with all her responses and very helpful with any question that I may have.