Business Details
23 Years
experience
Your Trusted Property Management Partner in Portland
Affinity Group is a family-owned and operated property management company serving the Portland metro area. With over two decades of experience, we specialize in residential, multi-family, commercial, and homeowners association (HOA) property management. Our comprehensive services include tenant screening, rent collection, property maintenance, financial reporting, and eviction protection. We prioritize local expertise, managing properties across Portland and surrounding communities like Lake Oswego, Beaverton, and Tualatin. Our team handles all aspects of property management, from marketing and lease agreements to tenant communication and legal compliance.We serve diverse clients including private owners, real estate trusts, and federally seized property administrators. Our commitment to transparency and accountability ensures property owners receive timely payments and detailed financial statements through our secure owner portal. By combining personalized service with professional expertise, we help clients maximize returns on their real estate investments while minimizing stress and operational burdens.
Services
Residential Property Management
Homeowners Property Management
HOA Management
Tenant Screening
Rent Collection
Maintenance Requests
Financial Reporting
Marketing
Eviction Protection
Commercial Property Management
Details
- Year established: 2003
Highlights and features
- We have over 20 years of local property management experience in Portland.
- Our services include comprehensive tenant screening and eviction protection.
- We provide detailed financial reporting through a secure online portal.
- We manage diverse property types including residential, commercial, and HOAs.
- Our team handles all aspects of property management from marketing to maintenance.
Services
Residential Property Management
We manage single-family homes, townhouses, and apartment buildings for property owners. Our services include tenant placement, maintenance coordination, and financial reporting. With local market expertise, we maximize rental income while ensuring property preservation through regular inspections and timely repairs.
HOA Management
Professional management for condominium associations, townhome communities, and subdivisions. We handle budgeting, rule enforcement, vendor coordination, and resident communication. Our team ensures compliance with governing documents while maintaining common areas and addressing resident concerns promptly.
Tenant Screening
Comprehensive background checks including credit history, criminal records, and eviction reports. We verify employment and income to ensure qualified tenants. Our rigorous screening process minimizes risk for property owners while maintaining fair housing compliance throughout the selection process.
Rent Collection
Reliable monthly rent collection with automated payment options. We enforce timely payments, track transactions, and provide detailed income reports. Owners receive guaranteed payments on schedule regardless of tenant payment status through our financial accountability systems.
Maintenance Requests
24/7 tenant support for maintenance issues with rapid response times. We coordinate licensed contractors for repairs, conduct move-in/move-out inspections, and implement preventative maintenance schedules. Our system tracks service history to maintain property value and tenant satisfaction.
Questions
What property types do you manage?
We manage residential homes, townhouses, apartment buildings, commercial properties, and homeowners associations including condos and subdivisions.
How do you screen tenants?
Our screening includes credit checks, criminal background reports, eviction history, and employment verification to ensure qualified, responsible tenants.
What areas do you serve?
We serve Portland metro and surrounding communities including Lake Oswego, Beaverton, Tualatin, Gresham, Hillsboro, and West Linn.
How do owners access financial reports?
Owners receive monthly income and expense statements through our secure online portal with real-time account access.
What happens if a tenant doesn't pay rent?
We guarantee timely payments to owners regardless of tenant payment status through our financial protection system.
How are maintenance emergencies handled?
Our team provides 24/7 support for urgent maintenance issues with immediate response and resolution coordination.
Reviews (6)
Tim Ahaus
May 19, 2021
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I'm writing this review as a tenant, not as an owner. Affinity Group is a fantastic property management company when it comes to taking care of their tenants needs. Kendra is our property manager and she is not only very responsive, but she gets right on the problem and connects with the appropriate vendor to take care of the issue in a reasonable time frame. She responds immediately and is super nice, friendly, and provides great customer service! If I was a tenant or property owner, I would feel rest assured my home would be in great hands with her.
Taylor
Sep 27, 2019
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We've been so grateful to have found our place with Affinity. Kendra has been absolutely wonderful, accommodating and patient. She has done an amazing job explaining everything so it's easy for us to understand and doesn't make us feel stupid for asking lots of questions. She is always there for us if anything comes up (which is rare). She's personable, kind and understanding. It's nice to finally have a management company who doesn't just view you as a check in the mail and that ACTUALLY cares for those who live here. We feel very lucky.
Chandra Terry
Sep 27, 2017
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Hard to give a review since I've called and e-mailed and gotten no response. If I were a an owner, this would give reason for a little concern
Saman Soleymani
Sep 25, 2017
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My wife and I had a pleasant experience with this company. Kendra gives you her cellphone information, and will explore every possible option to help meet your needs. They were understanding when there were problems with our rent payment, never assuming anything. Repairs were done quickly and to our liking. I highly recommend you rent from here. Kendra and Todd don't view you as an anonymous contract, they view you as friends
Kathryn Pundt
Jul 21, 2017
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I've lived in a property managed by Affinity Group for over four years and have had a completely opposite experience from the Sarah V's review. Affinity's response time to any of my maintenance needs has been same day or next day service. I had a heater that recently stopped working and within an hour of calling it in to Affinity, an electrician was at my door and fixed my problem. As for the professionalism, Tim and Kendra are the easiest to work with. I have Kendra's cell number and if I have an issue, she is available almost 24/7. Otherwise, I call the call desk and they contact her. Tim has
Sarah V.
Oct 10, 2015
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DO NOT RENT OR HIRE THIS COMPANY. This company is a joke and consists literally of two people, which would be fine if they would still uphold a good quality and standard of work and professionalism. Tim is by far the more professional of the two but Kendra is a nightmare. She is very unprofessional and extremely rude and confrontational. They do not have a maintenance employee but however have "vendors" which are their friends and since they are "vendors" they will never be able to let you know where they are or why they are running hours (or one time 2 days) late. Maintenance requests are a total
