Business Details
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Your Trusted Insurance Partner in Muskegon, MI
Waterstone Insurance Agency has served West Michigan for over a century, establishing itself as the second oldest operating business in Muskegon County. Our agency combines deep industry experience with a commitment to personalized service, offering comprehensive insurance solutions for individuals and businesses. We prioritize client trust through honest, transparent practices and maintain partnerships with top-tier insurance carriers to deliver tailored coverage plans.Our team of seasoned professionals leverages advanced technology to streamline communication and claims processing while preserving the personal touch that defines our approach. With a focus on continuous adaptation to market changes, we ensure clients receive competitive pricing and innovative protection strategies that evolve with their needs.
Services
Personal Insurance
Commercial Insurance
Health Insurance
Auto Insurance
Home Insurance
Life Insurance
Umbrella Insurance
Workers Compensation
Employee Benefits
Highlights and features
- We offer over 100 years of insurance expertise serving West Michigan
- Our team provides 24/7 personalized insurance service
- We maintain strict client confidentiality and ethical standards
- Our technology enhances communication while preserving personal relationships
- We partner with top-tier insurance carriers for optimal coverage options
What people say
Knowledgeable
Reliable
Very attentive
Always there
Exceptional service
Services
Personal Insurance
We offer comprehensive personal insurance solutions tailored to individual needs. Our services include auto, home, life, and health insurance with customizable coverage options. Our experienced agents help clients navigate policy choices to ensure optimal protection for their assets and family.
Commercial Insurance
Our commercial insurance provides tailored risk management solutions for businesses of all sizes. We offer property, liability, and workers' compensation coverage with specialized options for different industries. Our team works closely with clients to develop comprehensive protection plans that safeguard business assets and operations.
Health Insurance
We provide individual and group health insurance plans with flexible options to meet diverse healthcare needs. Our services include traditional health plans and supplemental coverage options. Our experts help clients understand policy details and select coverage that balances cost and comprehensive care.
Auto Insurance
Our auto insurance offers customizable protection for personal and commercial vehicles. We provide liability, collision, and comprehensive coverage options with competitive pricing. Our team helps clients evaluate coverage needs based on vehicle type, usage, and risk factors.
Home Insurance
We offer home insurance solutions that protect against property damage and liability risks. Our policies cover standard perils while offering optional endorsements for specific needs. Our agents work with clients to ensure adequate coverage for their primary residence or investment properties.
People
Michael W. Johnson
President
With 23 years in insurance, Michael graduated from Western Michigan University with a finance degree. He leads our team with expertise in developing strategic insurance solutions for clients.
Stephon P. VanderWater
Account Executive
Bringing 35 years of industry experience, Stephon offers deep knowledge from working in a family-owned agency. He specializes in creating personalized insurance strategies for individuals and businesses.
Riley D. Walcott
Account Executive
A Grand Valley State University finance graduate, Riley combines enthusiasm with analytical skills to help clients understand complex insurance products and make informed decisions.
Julie R. Balgooyen
Health Insurance Executive
With 35 years in insurance, Julie specializes in health coverage solutions. Her experience includes working with major providers to develop comprehensive health insurance programs for individuals and businesses.
Michelle L. Sorn
Commercial Lines Account Manager
Michelle has 34 years of insurance experience managing commercial accounts. She focuses on understanding business operations to recommend appropriate risk management and insurance solutions.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home, life), commercial coverage, health insurance, and employee benefit plans tailored to Michigan residents and businesses.
How long have you served the Muskegon area?
Waterstone Insurance Agency has served West Michigan for over 100 years, maintaining its position as Muskegon County's second oldest business.
Can I get customized insurance plans?
Yes, we specialize in creating personalized insurance solutions that address specific risk management needs for individuals and businesses.
How do I file a claim?
Contact us at 231-726-4046 or directly with your insurance carrier to report claims. We guide clients through the process for prompt resolution.
Do you offer 24/7 insurance service?
Yes, our team provides 24/7 service availability to address urgent insurance needs and emergency situations.
Are there available insurance discounts?
We offer discounts up to 20% for qualifying groups including alumni associations, professional organizations, and classic car enthusiasts.
Reviews (1)
Jenny Hart Locke
Oct 08, 2018
Report
Best insurance agent and company. Very attentive to all my needs and always looking out for my personal insurance and my business. So blessed to have Mike Jr as my agent
